We can confirm that we have received conditional preliminary clearance for Westerdam guest disembarkation from two different ports.
We are currently working through all the various required logistical support in both ports to determine the best course of action for our guests. Our decision point from a navigational perspective is Feb. 9 at midnight PST; (Monday 4:00 p.m. on the ship).
All are safe and well cared for. We are providing free internet and phone access for both guests and crew to stay in contact with their loved ones. Guests have been provided a full refund and a future cruise credit.
Despite media reports, we have no reason to believe there are any cases of coronavirus on board.
We have also received a letter from the Dutch National Institute for Public Health and the Environment affirming that they have full confidence in all our medical reporting and the quality of our medical staff and services on Westerdam. This assessment was done in concert with the Ministry of Health of the Netherlands and was another important substantiation for our disembarkation clearance.
We sincerely appreciate their continued patience and cooperation as we manage through these extraordinary circumstances.