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  1. Trust me: OBC gifted to us by our TA for last week's cruise was not refunded. The word used on our final bill was "forfeited." Our TA wrote to guest services to protest this and never got an answer. Unconscionable.
  2. Journey has the Sunset Bar, meaning fewer outside tables in Windows but less sense of dining amidst a sea of wall-to-wall tables on Pursuit. Only substantive difference.
  3. NCL did this on ships that predated The Haven, so upper suite guests could breakfast in Cagney's steak house and avoid the crowds in the main dining room and buffet. There's no such issue on Azamara, so there's no need for a separate breakfast room, except perhaps to appeal to snobs. Cagney's had special menu items not available to the hoi polloi dining with the masses. I hope this is not true in Aqualina.
  4. Russ Grieve will put on a lovely, warm and memorable Christmas Eve show featuring the ship's entertainers
  5. If true, it would be new. Not keen on the idea of segregating suite passengers and making it a two-class ship.
  6. Thanks for asking, Ann. I thought 2022 might still be up in the air from looking at the posted schedule. Probably having the senior hotel directors onboard for each ship's return to sailing, and then establish more permanent rotations after that. Interesting about Rob. Already eight names listed in the schedules for the three ships (Ryszard, Heike, Tomasz, Tony, Iwan, Ngawhira, Fabio, Mario).
  7. I have no idea what this Guidebook is, but there is no mention of OBC in any context in the ticket contract. And the refund thing mentioned somewhere above is in the contract section dealing with a cruise cancellation, therefore irrelevant.
  8. If what you both are saying is true it is an unethical policy on Crystal's part.
  9. I am on Symphony now, and being told that my travel agent's OBC is nonrefundable and must be spent onboard or forfeited. I have OBC from both Crystal and the TA. I have cruised eight other ocean cruise lines and OBC from my TA has always been refunded if not spent onboard. Is this standard Crystal policy? If so, this is not only my first but also my last Crystal cruise. This borders on theft. TA OBC is mine to spend...or not spend...as I see fit. I was told that only OBC from a certain big box membership chain TA is refundable. Huh?
  10. Would be interested in knowing Quest's hotel director schedule for the first quarter 2022, if it's been decided. Thanks. Enjoy!
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