Brandis

Also, if you choose the FCC, the taxes and fees are refunded and once you book a new cruise, those taxes and fees are not covered by the FCC, you are responsible to pay for those on your own.

I could really use the points from our cancelled cruise, currently I'm just 1 point away from Diamond Plus. Our April 26 cruise which had been cancelled on March 17 still shows up under "My Bookings".

Jewel is currently anchored near the island of Hydra in the gulf of Pyraeus, according to Vesseltracker. Seabourn Ovation is anchored nearby.

Cancelled my drink package on March 17, refund showed up on credit card on March 19. Last time, when I cancelled the drinks package because prices went down and I wanted to repurchase it with the new price, it took 9 days, if I remember correctly.

That sounds bad. Really like how our travel agent handles payments, he just forwarded our CC number to RCL and they then charge everything directly.

I'm at 174 points right now, so only one point away from Diamond plus. So frustrating. :-) BTW, the highest tier of Crown & Anchor is called Pinnacle!

I guess so 🙂 I'm not too worried at the moment.

Is it normal that they send FCC emails separatly? We had a cruise with 3 cabins booked, received an email containing FCCs for person 1 in booking 1, person 2 in booking 2 and person 1 in booking 3. Our travel agent is now checking with RCL where the other 3 FCCs are.

Posted this in another FCC thread already, but since there are several, I decided to post here as well. When we were informed that our Med cruise for April 26 had been cancelled on March 17, I requested a refund of the drinks package I ordered. I got the money back on my CC just 3 days later. Unfortunately, RCL later sent out a mail that you could transfer prepaid amenities to a new cruise as well and they would apply an additional 25% to the original amount as well. Oh well. We then rebooked to a TA cruise in October 2021, RCL granted us the full discounts we had received for booking the original cruise at the Future Cruise Desk aboard Spectrum last year. Originally, our travel agent told us that there was a $900 deposit to hold our booking until the FCC would be applied but then rechecked with RCL and they told her that as long as there was any amount on the booking, they would hold it. So we just had to put in $50 per person. Yesterday, we received an e-mail with half of our FCCs, the travel agent is talking to RCL right now when the second half will show up. Haven't received our port fees and taxes back, but I expct them to refund those in the next few days as well.

When we were informed that our Med cruise for April 26 had been cancelled on March 17, I requested a refund of the drinks package I ordered. I got the money back on my CC just 3 days later. Unfortunately, RCL later sent out a mail that you could transfer prepaid amenities to a new cruise as well and they would apply an additional 25% to the original amount as well. Oh well. We then rebooked to a TA cruise in October 2021, RCL granted us the full discounts we had received for booking the original cruise at the Future Cruise Desk aboard Spectrum last year. Originally, our travel agent told us that there was a $900 deposit to hold our booking until the FCC would be applied but then rechecked with RCL and they told her that as long as there was any amount on the booking, they would hold it. So we just had to put in $50 per person. Yesterday, we received an e-mail with half of our FCCs, the travel agent is talking to RCL right now when the second half will show up. Haven't received our port fees and taxes back, but I expct them to refund those in the next few days as well.

Unfortunately, our cruise has been cancelled and we now rebooked a transatlantic in Oct. 2021, so won't be going to Villefranche in the near future, but thanks for the recommendation!

I think I read somewhere that if your cruise is cancelled you can either have any prepaid items like shore excursions, drinks and food packages and internet packages either refunded in full or kept as a future OBC with 125% value as well, just like the FCC. If that's the case, do you just leave those prepaid items in your booking and they will automatically convert them into an OBC for your next cruise or do you have to tell them if you want your money returned or kept as OBC? Unfortunately, I cancelled my drinks package as soon as I heard that our cruise had been cancelled and received a refund on my credit card just 3 days later. I only learned later about the possibility to have it moved to another booking with added value. But asking for a friend who still has his packages active.

We found a transatlantic cruise on Jewel in Oct. 2021 leaving from Barcelona we liked and rebooked that one. I then asked our TA if she would check with RCL regarding the Future Cruise discount we got on the cancelled cruise. She got back to us and informed us that RCL would honor the full discount as well as giving us the 125% FCC. On top of that, we only had to leave a $100 deposit per cabin to secure the booking until the FCC has been processed. Now we get a 12 nights cruise instead of 7 nights without any additional costs. So make sure to check with RCL if they will honor any discounts you might have had on your now cancelled cruise.

Sorry, just noticed that it was in Google Slides format, so I converted one into PDF, might be easier to look at. It's written in german, but you'll get the picture... 🙂 Reiseprogramm Spectrum of the Seas 2019.pdf

Cancelled my drink package as soon as they announced that our Med cruise for April 26 would be cancelled and had the money back on the credit card just 3 days later. That wasn't too bad.