willise

OK - well that makes it a lot easier then. I guess I'm a new Virgin cruiser! 🙂

We just got off the NCL Escape and became Platinum members, but we are also wanting to move away from NCL and try Virgin. The one sticking point I have is the deposit rules. When I look to make a reservation, it requires a significant down payment, which I'm ok with, but if you have to cancel a cruise after 7 days from book, the deposit is non refundable. I'm a little uneasy with paying a deposit $800CDN for a cruise in Feb 2024 that is non refundable. Am I understanding the rules correctly?

Hi all I'm trying to book our two specialty dinners for our January cruise and it seems there is a problem. I was successful in booking one in Le Bistro for the second night of the cruise.. When I try to book the second dinner for the last night, in any restaurant, I get an error that says "There is something already booked or in your cart that conflicts with this activity for guest 1" There is nothing else booked or in the cart. Anyone seen this error before? Thanks!

Booked our retirement cruise on the Viva for Jan 2024. Seems like a good deal - we were able to get room 10942 which has the partial circular balcony. I assume it would be like the angled balcony on the Escape that we usually book. Either way, looking forward to seeing the Viva pictures and videos as people start to post them 🙂

We have a cruise planned for January 2023 and as I understand it, all passengers have to provide proof of a negative COVID test prior to boarding. Having never purchased travel insurance before (have a great plan with my employer), I am curious about the type of coverage I require, should I unexpectedly test positive prior to boarding the cruise. 1. Do any of the Canadian credit cards have this coverage? I looked at the T&C of my RBC Avionics Infinite Privilege card, but could not find COVID as a valid reason for trip cancellation. 2. If I purchase NCL insurance with my final payment, am I correct in understanding that the cost of the cruise is reimbursed if we have a positive test? Would quarantine costs also be covered for hotels, if needed? This will be our first time cruising where I could be denied boarding for a reason outside of my control. Thanks!

Hi all, Hoping to get back into cruising after the last tow "dry" years 🙂 One question I have is related to the new NCL website - where do you determine the room layout, specifically if the bed or the sofa is by the balcony door? That used to be available in the rom description on the old site, but I can't seem to locate it now. Thanks!!