Aggravation

Excellent point - Royal owes everyone an explanation - not for the petty inconvenience but as a fundamental cybersecurity protocol. Over the years with Royal and Celebrity I’ve come to regard log-in failures as SOP, even using a reliable PW manager - they just quit working. If merely the latest instance of RCI’s IT follies, than no big deal, but for our personal security we need to hear that officially. Last fall many of us were notified of the massive MGM data breach. “The hackers were able to access their (OUR) personal information, including names, contact information, gender, date of birth, and driver’s license, passport, and even Social Security numbers, from “some customers” before March 2019”. 142 million “customer” files were compromised. Conceptually it’s easy to understand how that might happen - except that I’ve never stayed at a MGM property or gambled at one of their casinos. MGM does have cross marketing arrangements with many entities that I do deal with - so I have to assume that is likely how my data was obtained and subsequently compromised. Hacks of this nature are increasing exponentially. My first thought was that if any hacker wants to know my booking history, have at it, but hardly worth the effort. Thinking it through, while my cruise addiction would be of little value, the data I enter when I do my pre-boarding check in is a hackers goldmine. Royal has a great deal on their plate at the moment but we can only hope that this disruption came because they were now prioritizing our data security, and not because the running joke of RCI IT is no longer a laughing matter. They can craft and distribute an appropriate statement in 10 minutes - that would be the responsible course of action.

Ida was the Blu Sommelier and we found her to be excellent. Very engaging and knowledgeable, she guided our party of 4 through more different wines in a week than we have ever tried before. Her enthusiasm is contagious.

Humble apologies - should have properly stated it was the oldest X ship we have cruised on but in my efforts at brevity I regrettably misspoke. Hopefully the outstanding Summit crew wasn’t equally offended.

We were on Summit in June - boarding with some trepidation based on the many negative comments on these boards, compounded by knowing it is X’s oldest ship. We were blown away - the ship was in great shape, our aft Aqua class cabin was perfect, Blu outdid themselves twice a day -making us regret our 2 visits to Tuscan, and above all - the crew is absolutely on fire to serve. It ranks among our best cruises ever. Our most recent prior cruise was in a Grand Suite on Anthem (a favorite) with Coastal Kitchen for dining, and was remarkably lackluster compared to our Summit experience. X is back with a passion. You’ll have no regrets on your choice - Enjoy!

May be bigger than you expect if warning label is plausible