Hawkstar33

Well enough said about this whole experience...I cancelled our 2/25 Summit...Been a great ship 8X, with great crews, but time to let her go...I'm sure they will figure it all out, but aside from the glaring issues by several posters, options are appearing now to be much better in S Class, for us...Replaced with a BTB Silhouette.....BETTER

Reflection is doing 3 and 4 nt , Key West , Bimini, a coco cay, a Nassau here and there, from may - aug of 2025. FT Lauderdale

Ok sounds like it was a good session, but I've personally had conversations with several crew over the years about this topic. Several we have sailed with a dozen times, and have a great rapport.. I've been told they are picked in advance, and move accordingly when able. Not ALL the best people, but many who have shown their workmanship to be above others. While some take it as almost a promotion, while others do not like going to the new ones, because of superior high expectations. I'm not always believing all that they say at theses sessions, although interesting to listen....They also say there are no cutbacks....Just a few tweeks, trials, which we all know to be untrue...

I'm actually not too happy about hearing this...Have sailed this ship 8x, and have another booked on her in feb of next yr. The ship is having some other pretty serious issues according to other posts, sewage, engine power, decay, amongst others. I'm actually starting to think to look for another trip, as aside from these things, the options on the newer ships, are more appealing for what we like. Zenith was great, she got old. That was our first cruise .Now this favorite is having elderly issues, and quickly becoming not worth the big dollars to go on her. The towel thing would drive me nuts too, and cleanliness is most important...The little things we let slide, are adding up for sure...Beyond BTB in a couple weeks...Hoping for good things, and wish you better days

Seems each ship is different...With the price we pay, you should be able to get pretty much what you want. Not always the case.. Not ever gonna pay $19 for a small lobster tail..We have the best in the Northeast...While I enjoy a real lobster, I also agree that this whole lobster dilemma, is overrated...

The crew of the newest ships get picked from all the other ships...They take the cream of the crop...Seeing the room attendant or not, would not bother me, unless there was an issue..Towels are not an issue, just an oversight that is easily solved by looking for any crew out and about, near your room. 2 or 3 times same problem might be. Almost always is there an attendant or crew member of some sort, walking around. Water from your wine cooler dripping without a tray underneath, is something I would've wiped up myself, if it was flooding the area..Unclean is an issue for sure, and head of housekeeping would hear about that, if unable to address with attendant. It seems like there is not enough time for the attendants to clean the rooms from 9-11, as passengers are getting off and new ones coming on. The key at the door system lets you go to your room sooner, which we all love, but staff might not be caught up and finished. Yet we all run to dump our stuff off before we start to enjoy. Just not enough time for these workers. I have to add that folks are expecting to get every little thing that they ask for, no matter what it is, or what room class they are in. Not saying you in particular, but many have complained about some rather silly things...Things are truly not the same, as we have all noticed. I don't see it, or hear it being better on a different cruise line.. Lotta people, lotta cabins, less staff to get everyone a never melting ice bucket twice a day, and not enough time in the day. There is still a sense of recovery from covid, believe it or not...Crew left, and were off so long, that they got other jobs and never came back. Hope it gets better for you

2001 built, 2019 some refurbishment....Things break, and being out at sea does not offer all fixing options as when you are in port. Ship runs nonstop. Things are gonna fail. Not what we want, but it happens. Paint gets done on the fly when the conditions enable it. When folks smell the paint, or stain, or an area is blocked off for sanding , and staining rails, people complain.. Shabby, soiled, chair cushions, and chairs should be changed, and is a terrible appearance, warranting complaints. Sewage issues are 95% caused by fellow passengers thinking anything can go in the toilet. Which in turn leads to disaster for some unfortunate neighbors..2 engines, one for electric etc, one for propulsion..That is major and needs to be addressed immediately as possible. Pilot not docking, power losses, floating around, would make me a bit nervous too, as control of the ship is vital Summit is old, but we love it.. We go again next Feb..sorry to hear these issues and hope for better results...

You purchased the Unlimited package. You must book once you are on the ship. You can't book on the planner. As soon as you get on the ship, go directly to any of the specialty restaurants. Snooze you lose. Early bird gets the worm. Usually someone will be there to assist you in picking out your restaurant, date, and time. Also, you could go to the Oceanview upon boarding, and there will be specialty dining staff standing outside the entrances, selling packages. They will also assist you...And good move getting this package..We really enjoyed going to each place, some twice. A few were open for lunch on Sea days, which was great, and part of your package..Enjoy

We enjoyed it for lunch...Skipped breakfast and the morning banana daiguiri to save room...tried the fish tacos, chicken wings, lobster roll minus the roll, off the menu..Then demolished the fresh seafood tower singlehandedly...Small cutup lobster tail, 5 big scallops, 5 big prawns, cold mussels, cerviche in a bowl on top....Wife ate non seafood items and was pleased...Super fresh

The Oceanview buffet has pizza most of the day, and late into the evening..

Bottom line don't pack the pants till after dinner...You have time to change out of pants into shorts, before your bags go in the hallway. That is not to say I haven't seen some questionable attire in specialty rests...Not my business so whatever floats their boat...Also, I have worn shorts in the theater and never been told not to..

If you book individual night specialty reservations by phone without having package, you get charged whatever the current offer is, or full price if no offer. But doing it this way allows you to book time, and restaurant choice, right then. If you have purchased a package of any type, you must wait to book when you get on the ship. Go directly to one of the specialty rests once onboard, and they will help you. They save some dates, times, and rest choices, for those who have the packages...Otherwise, Snooze you lose....good luck

It appears to be hit n miss on different ships..Last 7 cruises Equinox, Summit, Silhouette, Edge, in Concierge, and Prime concierge, and never saw them or even heard about them until now....I'm thinking your room attendant could, and would get them for you if you asked...Probably better to bring your own though..

You didn't mention how many in your group...If you have a large group that wants to stay together, yes it may be worth it. Otherwise, there are plenty of great spots to sit around the ship as others have said, but those have no special service, and may not have enough seats together for you....Drinks are easy to get on your own. Bar staff walks around pool deck and you have the premium, so it seems you just want a spot of your own without the chair hog/save situation..

One more thing...We had footstools on balcony of Silhouette, along with all the other things.