I figured the Cruise Critic board members would find some humor in this experience. When I booked my upcoming cruise on Silhouette, I got the All Included package. After downloading my Xpress Pass, I saw “CALL” under packages. I interpreted it as I needed to call because there was a problem with my package. I called my travel agency and explained to the agent what I was seeing. Thus, the agent called Celebrity who confirmed that my package was showing in the system. However, neither explained that “CALL” was actually the name of my package. It was only after searching Cruise Critic that I learned the CALL and PALL (I plan to upgrade to this) titles. I should have come here first!