Marygracie C.

Don't ask .It isn't the right thing to do.

We are cruising in late October early November and received Royal Up email in early September.

After day three of seven,yes. loved daily church service,huge library,and private island with a cabana. Our room was deep cleaned and I stayed away from public bathrooms.

Several years ago we cruised HAL in a suite.I still have slight ptsd!!!!! We went to large cafeteria type food area on boarding ship.I needed rest room so I went into one off food area.When finished,I found that the lock was broken and I could not get out.My husband came looking for me and accessed my problem.He went back to food area where he was given a knife to pry open the door. We then went to our suite which smelled of urine.Our suite was across from the concierge lounge where we were told that the staff rotated to concierge position and had no solution.And our luggage was lost for an entire day we found on another deck. When home again,I filled out a questionnaire from HAL ;never heard a word back from them.Never again HAL for us.