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About vent1020

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  1. We also tipped our cabin steward pretty good because we did see him a lot and he always addressed us by name.
  2. We are by no means rich and this cruise was to celebrate my Mom's 70th birthday so we splurged. Probably wouldn't do the Haven again but definitely suites. Once you do the suite life, hard to go back. 😉
  3. I want to clarify a few things. I guess I'm not "mad" especially since it's been a little less than a year since it happened but more curious as to why we never met him/her. I'm one of those ones that get on cruise critic message boards A TON when I have a cruise planned and then disappear if I don't have one up and coming. I had a memory come up in my Facebook feed which reminded me of the no show butler, so figured I would come on and post this. With having stayed in suites 4-5 times before and ALWAYS having met our butler the first day and then see him throughout the cruise, it was just weird that we never did. Honestly and this may make some mad, we didn't even tip him/her. NOW, our concierge was AWESOME and we ended up tipping her $150. She did a TON for us. We didn't need the butler, never ordered room service, so like some said, "What's the big deal?" Again, to me, it was just weird to have never met him/her and wondered if anyone else had those experiences. Thanks for the reply's.
  4. This post is probably long over due since it was last year this happened, but still kind of mad about it. We stayed in the Haven for the first time. We've stayed in suites before, but first time in the Haven, on the Breakaway. 7 day cruise in the Caribbean and never saw our butler. We've always met our butler the first day and then see them regularly during the cruise. Seriously I don't even know what our butler looked like. The concierge was GREAT. The bartenders in the Haven, GREAT. The staff at the restaurant, GREAT. Butler a total NO SHOW. Anyone else ever experience anything like this? For the amount of money we paid for the Haven, you would think the butler service would be better than a suite. Nope not for us. We did always get afternoon treats, so I know he or she was showing up but still.
  5. We'll be in the Haven this weekend on the Breakaway. Can't wait. We've stayed in suites before, but never stayed in the Haven.
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