Jump to content

combine

Members
  • Content Count

    370
  • Joined

About combine

  • Rank
    Cool Cruiser

About Me

  • Location
    Kent UK
  • Favorite Cruise Line(s)
    Azamara, Princess, Celebrity
  • Favorite Cruise Destination Or Port of Call
    Alaska, Panama Canal

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I am sure Phil will be along soon, but yes you must have enough Avios to fully cover the cost of one flight. Taxes have to be paid in cash. Patience is a virtue....., back in the day when I first got my card , I took nearly 3 years to collect enough to fly first class with a companion voucher to Los Angeles. Unless you are mega Avios rich, the best value is to fly as far as you can in the highest cabin class. I have let companion vouchers go over the years , its not a crime! Just wait until you get the best deal available and more importantly at the moment are able to fly!
  2. I understand who you are referring to and their good reputation comes from the top, so fingers crossed. I have been using my TA for 15 years also family run but I do worry that the day will come when they get swallowed up or the family decide that they've had enough. ☹️
  3. The small independent Travel Agency I have used here in UK for all my Azamara cruises also has the same arrangement with the credit card. Payment is made direct to cruise line and no money is held by the TA. Both my refunds for 2020 came directly from Miami straight to my card. For my FCC for the third cancelled cruise, my Travel Agent let me know the amount, which was actually more than I was expecting. I was one of the few ,whose refunds came through in a timely manner and to the penny of what I was expecting. Kudos to the little guys!
  4. Thanks for this. I have just entered my details and up came the one cruise I had already identified. There is not one port that would be the same. So obviously there is some leeway, if that’s any help @Mrs Miggins
  5. I spoke to Azamara last week about my options and a Lift and Shift on our May 2021 sailing and the restrictions of finding something before the April 2022 end date. Whilst she couldnt discuss too much with me as my booking is through a TA she did say that the the parameters are changing all the time. I highlighted the one cruise that I could move to in 2022 (different ports completely but still in Mediterranean) and she said that may be a possibility but a supervisor would have to agree and of course speak with my TA. I think most of these will be done on a case by case scenario and so
  6. Just a thought........Did you at any time bid for an upgrade? Oceanview to balcony usually came out at $400 per stateroom.
  7. I have just checked back further in my emails for our 3 cancelled cruises and you are correct , our April cancelled cruise, which we took cash refund for does actually state ...... “As a result of this change, we're providing you with a 125% Future Cruise Credit to come back and sail with us by December 31, 2021.” It was our 2 June cruises that had the new dates of April 2022 to sail by. I received that email on May 20th not April as previously stated. I took one cash refund and one FCC. Sorry to add to the confusion.
  8. Hi @Baynanno1 Perhaps not many people have replied as here in the UK the use of FCCs has been this set up for a while. This was our notification from Azamara way back in April. The date appears to have been extended to sail by May 2022 on this new notification, but we have always had the Dec 2021 date for ‘book by’. Received April 2020 “As a result of this change, we're providing you with a 125% Future Cruise Credit to re-book a new cruise by December 31, 2021 for sailings departing on or before April 30, 2022.”
  9. Yes Denise just working through it now. Have you completed it? Already questions that dont have a choice of answers that I would like to give. Example Q8 none of the answers would be my answer! A straight No we haven't would have been better. Hey ho just tick anything then and give them false information!
  10. Hi Ann For information. On 20 May our 18 June cruise was cancelled by email. We decided to take FCC and the Taxes, fees and Port expenses were refunded directly on 9 July. The amount refunded was exactly as stated on my confirmation invoice when booked on board. Thats 7 weeks from cancellation to return of money.
  11. Sad to see we are still reading of refunds still not processed. 😡 and now the Travel Agents are not playing ball. Hope to address the balance here and give encouragement to those still waiting. Having taken two cash refunds for cancelled cruises both of which arrived in a timely manner direct from Azamara ( both less than 35 working days) I decided to go down the FCC route for the third cancelled cruise of 18 June. This was previously booked onboard so I was keen to keep the onboard loyalty discount and offers, which have been confirmed on here by the Azamara Team. I received an
  12. We transfer our on board booking to an independent Travel Agent here in the UK and they discount the price again for us, of which I am more than happy with. They also take my card details and when payment is due, my payment does direct to Azamara. Two full refunds these last couple of months , which arrived very quickly, have been paid directly to me not via the agent. These are just two reasons why I would transfer an on board booking to a Travel Agent here in the UK.
  13. Interesting that you and @nordski mention Napflion. Not on everyones list but some great memories come to mind. My first visit there back in 1976 was my first ever cruise on the educational cruise ship SS Uganda from the UK. This ended up being requisitioned as a hospital ship during the Falklands conflict in 1982. I returned to Napflion during a land tour in 1985 for our honeymoon. Then last year on an Azamara cruise in October we tendered there. Never thought I would be back there again after all these years and we revisited Epidaurus and Mycenea . Lovely little port with access to
  14. Uktog, definitely lessons being learnt all the time. As in most things in life when all things run smoothly we never question how a company runs their business. Its only when problems occur that we find out that all is not as it seems! These last 3 months have highlighted various organisations (not only in the travel industry) of those who we would do business with again and those we would not. Sadly with refunds there has been no consistency at times with information from Azamara or Travel Agents and whilst some have had no problems (myslef included) others have bee
×
×
  • Create New...