Jump to content
Cruise Critic Community

Sunny AZ Girl

Members
  • Content Count

    26,013
  • Joined

About Sunny AZ Girl

  • Rank
    20,000+ Club

About Me

  • Location
    Queen Creek, AZ
  • Interests
    Faith, Family, Travel, Photography
  • Favorite Cruise Line(s)
    Royal Caribbean - but open to others for itinerary
  • Favorite Cruise Destination Or Port of Call
    Mediterranean

Recent Profile Visitors

993 profile views
  1. Nope. See the letter I posted. The Quantum TP was switched to Brisbane on April 11, 2011 and we were all shifted automatically to that cruise.
  2. Yep. It seems you all got the short end of the stick. I would be very angry, too. I was very surprised to see that you didn't have the option. For those of us who had booked the Radiance (thank goodness!) it looks like it has worked out. Hopefully the itinerary will include the New Zealand ports, which is why we booked The Radiance instead of the Quantum in the first place. I do hope you are able to join us, though. I would love to see you again on the Quantum!
  3. It looks as though those of us on the Radiance TP have been shifted over to the Quantum for the same price. Those on the Quantum original sailing have been cancelled and have to rebook for OBC compensation only. It looks like we got the better end of the deal on the Radiance shift. We were originally on the Ovation TP from Tokyo to Seattle in May '21. We did a L&S to the Radiance TP from Brisbane to Honolulu in April '22. We had a Spacious OV on the Ovation and that was changed to a Large OV on the Radiance. Now that we are back on the Quantum, I am assuming that we will go back to a Spacious OV. My TA has told me that we will get our cabin assignments once all of the reservations currently on Radiance are shifted to the Quantum. Once that happens we can change cabins within our category, if available. This is a wait and see game. I am getting used to it by now, lol. This is our third ship booked with the same reservation number. But I am not willing to let it go since we got such a great price on the original booking and so far it has been protected.
  4. New Quantum itinerary out of Brisbane for the TP: The itinerary they sent me still shows the Sydney itinerary and the letter says "similar itinerary", so I am now not sure about losing NZ?????
  5. I just got this from my TA. We are losing the NZ ports: We hope this email finds you and your family healthy and well. Over the next few weeks, we'll be making schedule and itinerary adjustments to some of our late 2021 and early 2022 sailings for six of our ships. These changes are being made after tapping into market research as well as listening to feedback and input from guests and trade partners on opportunities for new adventures. But most importantly, we are applying the best available public health, science and engineering insights to deliver a safe and healthy cruise vacation. Regrettably, as a result of these shifts, your clients' Radiance of the Seas cruise has been cancelled. The good news is, our sister ship, Quantum of the Seas, is heading to Brisbane, Australia! The even better news? She'll sail around the same time as your clients' original cruise and will visit similar destinations! So, starting October 21st, 2020, to make this transition easier, we're automatically moving them to the April 11th, 2022 Quantum of the Seas 16-night Transpacific sailing. While we know they'll have a great time onboard Quantum of the Seas, their vacation is important to us, along with providing them the flexibility to make the best decision for them and those in their party. Below, we've outlined their options along with a few additional details. Option 1: Stay onboard the Quantumof the Seascruise We're automatically moving them to the Quantum of the Seas sailing departing on April 11th, 2022. Their current cruise fare paid will be price protected or reduced to the prevailing cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items. If they were already paid in full and their cruise fare rate decreases, we'll provide them with a refund if there is any difference in pricing. They can expect to receive their refund to their original form of payment 45 days after we move them. Kindly note, refund times may vary depending on their financial institution. Plus, we'll provide them with an Onboard Credit valued at a $50 USD for Interior and Ocean View staterooms or $100 USD for Balcony staterooms and Suites - because we know they were looking forward to sailing on a Radiance-class ship. And, if they booked their airfare through Royal Caribbean International, we will reschedule their flight for them. However, if they booked on their own, please contact the service provider directly for their options with them. Lastly, your commission will be protected Option 2: If they choose to cancel, they'll receive: We'll process a full refund of any paid portion of their cruise fare to the original form(s) of payment for this booking, including any non-refundable deposit. Any pre-paid amenities will be refunded to the original form of payment. They can expect to receive their refund 45 days after their reservation is cancelled. Kindly note, refund times may vary depending on their financial institution. And, if they booked their airfare through Royal Caribbean International, it will be automatically refunded to them. However, if they booked on their own, please contact the service provider directly for their options with them. If you would like to cancel their reservation now, CLICK HERE by October 30th, 2020 to avoid waiting on the phone. Once their request is submitted, we will get the refund process started for you. Lastly, you'll receive protected commission if the booking is paid in full only. There are a lot of moving parts when it comes to shifting a whole season of sailings and rebooking all guests, so please bear with us as we work to make this process as easy as possible for you and your clients. All moves will be completed by the below dates: October 30th, 2020 for individual bookings November 18th, 2020 for named group bookings December 2nd, 2020 for unnamed group bookings
  6. I just noticed that the itinerary I was sent still showed the old Quantum itinerary, so I am hoping the new one will include NZ.
  7. We were booked on the April 15, 2022 TP out of Brisbane to Hawaii on the Radiance. I just got this from my TA. While I am ok with the change of date to April 11 and the ship change, I am disappointed in losing the NZ ports: We hope this email finds you and your family healthy and well. Over the next few weeks, we'll be making schedule and itinerary adjustments to some of our late 2021 and early 2022 sailings for six of our ships. These changes are being made after tapping into market research as well as listening to feedback and input from guests and trade partners on opportunities for new adventures. But most importantly, we are applying the best available public health, science and engineering insights to deliver a safe and healthy cruise vacation. Regrettably, as a result of these shifts, your clients' Radiance of the Seas cruise has been cancelled. The good news is, our sister ship, Quantum of the Seas, is heading to Brisbane, Australia! The even better news? She'll sail around the same time as your clients' original cruise and will visit similar destinations! So, starting October 21st, 2020, to make this transition easier, we're automatically moving them to the April 11th, 2022 Quantum of the Seas 16-night Transpacific sailing. While we know they'll have a great time onboard Quantum of the Seas, their vacation is important to us, along with providing them the flexibility to make the best decision for them and those in their party. Below, we've outlined their options along with a few additional details. Option 1: Stay onboard the Quantumof the Seascruise We're automatically moving them to the Quantum of the Seas sailing departing on April 11th, 2022. Their current cruise fare paid will be price protected or reduced to the prevailing cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items. If they were already paid in full and their cruise fare rate decreases, we'll provide them with a refund if there is any difference in pricing. They can expect to receive their refund to their original form of payment 45 days after we move them. Kindly note, refund times may vary depending on their financial institution. Plus, we'll provide them with an Onboard Credit valued at a $50 USD for Interior and Ocean View staterooms or $100 USD for Balcony staterooms and Suites - because we know they were looking forward to sailing on a Radiance-class ship. And, if they booked their airfare through Royal Caribbean International, we will reschedule their flight for them. However, if they booked on their own, please contact the service provider directly for their options with them. Lastly, your commission will be protected Option 2: If they choose to cancel, they'll receive: We'll process a full refund of any paid portion of their cruise fare to the original form(s) of payment for this booking, including any non-refundable deposit. Any pre-paid amenities will be refunded to the original form of payment. They can expect to receive their refund 45 days after their reservation is cancelled. Kindly note, refund times may vary depending on their financial institution. And, if they booked their airfare through Royal Caribbean International, it will be automatically refunded to them. However, if they booked on their own, please contact the service provider directly for their options with them. If you would like to cancel their reservation now, CLICK HERE by October 30th, 2020 to avoid waiting on the phone. Once their request is submitted, we will get the refund process started for you. Lastly, you'll receive protected commission if the booking is paid in full only. There are a lot of moving parts when it comes to shifting a whole season of sailings and rebooking all guests, so please bear with us as we work to make this process as easy as possible for you and your clients. All moves will be completed by the below dates: October 30th, 2020 for individual bookings November 18th, 2020 for named group bookings December 2nd, 2020 for unnamed group bookings
  8. Agree with Emmy on the TP. It was for the itinerary. Also, we had friends already booked on the Radiance, which is a big factor for us. We did a TA on the Brilliance. We like that class of ship. Don't get me wrong, we also like the Quantum Class, so the itinerary and friends is what sold us. On the Brilliance TA we had more sea days in a row than on this cruise and we were never bored. And we don't do specialty restaurants more than a couple of times a cruise, so that is not a big factor for us.
  9. We just booked the Radiance TP in April 2022 from Brisbane to Honolulu. It was a Lift & Shift. I will be really bummed if this is changed! I am also wondering how it would affect the L&S? I would hate to lose the great price we got with that.
  10. Our B2B in October 2021 out of Rome has never been lower than the original price we got from our TA (group pricing). I had her check it when others were reporting getting price drops. For those of us with kids long grown and on their own the KSF sale is a red banner to stay away! We got caught with that on a 5 night Caribbean B2B following a Transatlantic. After the peaceful Transatlantic it was culture shock when the next group boarded!! We found out it was not only KSF but a good Florida resident discount. Actually, the kids (and there were tons of them) we mostly well behaved. But the parents.......😱
  11. We did a L&S yesterday. We thought it was last minute, but then it was extended right after we got the confirmation. We did not think our sailing would qualify for the L&S as it was not the same itinerary (Tokyo to Seattle in May 2021 vs Brisbane, AUS to Honolulu in April 2022), but it did. We knew we would not be going on the May 2021 sailing, so were waiting to cancel to see if it would be canceled by the cruise line instead. We had a non-refundable deposit on that cruise. When we found out we had friends on the same sailing who did the L&S we decided to do it, too. We were able to retain the fantastic price we got on the Tokyo TP and transfer it to the Australia TP. Maybe it applied because they were both Transpacifics, even though the ports were different? At any rate, I am happy about the change.😁
  12. We just did a Lift & Shift yesterday from a sailing in May 2021, to a sailing in April 2022. Everything is confirmed. Now we are just hoping the world settles down before then!
  13. Our standard balcony cabin on Ovation was quite roomy and very comfortable. This class of ship has very roomy cabins, so I think what you read is wrong. We are booked in another standard balcony cabin for 23 nights next year and looking forward to it!
  14. I am wondering if the rule to take ship sponsored excursions only will apply to RCI when it begins to cruise in Europe again? I can see the wisdom in this as they can assure a controlled environment, especially in these early stages, but would be disappointed as we are huge fans of independent excursions. As a matter of fact we are currently booked on a B2B Greek Island/TA on the Odyssey in October 2021 and we have already booked independent excursions in all ports. I have organized three of them with quite a few people on our Roll Call participating with reliable operators and would hate to have to cancel them. But, if that is what we have to do to keep everyone safe, we will. BTW, I am a Respiratory Therapist in Arizona and have been in the thick of the front lines for months now and understand how dangerous this virus is to everyone. We have a 20% ICU survival rate. I will support any efforts to prevent the spread. I wear a mask 12+ hours a day and am in an N-95 for 2-3 hours at a time (a surgical when not in direct patient contact). I am 67 years old and a cancer survivor, and many of my co-workers are asthmatics, etc. We do it because we are willing to do it to protect ourselves and others. If we can do it, so can everyone else. If you absolutely cannot do it for any reason you should not go out in public. Period. Off my soapbox now.
  15. We enjoyed Dimillo's when we visited Portland this October. It worked well for our group and we were able to make reservations in advance. Nice views.
×
×
  • Create New...