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PSULion

Members
  • Content Count

    383
  • Joined

About PSULion

  • Rank
    Cool Cruiser

About Me

  • Location
    Las Vegas
  • Interests
    Biking, gardening, travel, food & wine
  • Favorite Cruise Line(s)
    Crystal, Oceania, Azamara
  • Favorite Cruise Destination Or Port of Call
    Carribean

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  1. Does anyone know how long it takes for stockholder credit and AmEx platinum credit to hit the shipboard account? It is not there yet as of boarding time at least. Thanks. Had some difficult boarding as we went to the WTC but the porter pointed out the Azamara minibus, after that it was rather straightforward. Minibus driver was very surly. John R.
  2. The OP travels over 150 days a year for work, that is a heck of a lot of time away from home. But she is lucky she can use the "freebies" for some down time! John R.
  3. I probably shouldn't put myself through the exercise of checking how far fares have dropped, but if you know anyone who could live with an inside guarantee on the November 5th TA (Barcelona to Miami), good time to book at an insane price. John R.
  4. I agree! Always a better approach in a customer service environment. I can not believe what people say to the "staff" sometimes! Unbelievable. John R.
  5. So you booked them on-line, got the charges to your credit card reversed, they re-booked you with ship credit from the Indulgence Package, but the shore ex was more expensive at that time, but AZ honored the pre-boarding on-line price, all with a smile? Thanks, John R.
  6. PSULion

    Upgrade question

    It seems like they are trying to (understandably) monetize upgrades, so I imagine the freebies will be few and far between because they will only be left with inside or window cabins (if any based on the precipitous drop in pricing close to departure date) at cruise departure time if the manage the upgrade bidding process well. I would love to be privy to the revenue generate by the upgrade bidding, I imagine it is not insubstantial. John R.
  7. 3: I can wait until I board, upgrade the Package using the OBC then and ultimately run the risk of not getting the tours we would like? Yes. So if it were me, Iā€™d reserve the must-have tours pre-cruise using my own resources. Then board and buy the package I want with the OBC I already had. Then use the new OBC credits obtained to reverse the out-of-pocket expenditures on those must-have tours purchased pre-cruise. Bonnie, are you saying that on-board staff will reverse the out-of-pocket charges for pre-booked shore ex with the package excursion credit? Others here have indicated that on-board staff have been reluctant to do that, and the last thing I want is to start the trip off with an issue with the on-board staff. Thanks, John R.
  8. I'm basically can never figure out what OBC is refundable and not refundable as some seems to come from the TA and some directly from Azamara. When I board, can I get a summary of OBC from the front desk before I buy a package? I have lots of OBC coming from about 3 or 4 different entities (AZ, TA, AMEX, and stock ownership benefit). Actually I am surprised they all stacked, but I won't complain. John R.
  9. That is if you buy the package with cash/credit card, I understand you can't use OBC to buy a package prior to boarding, or at least I can't figure out how to do it. Therefore, you can't use the shore ex credit prior to boarding. John R.
  10. Its all too much of a headache. I don't want to deal with this on-board (i'll potentially get too annoyed). I guess I'll just risk spending the Land Discoveries monies on-board. Thanks for the info so I can avoid the issue. John R.
  11. I want to use ship credit to buy a package since my TA gave me OBC instead of the Premium Beverage Package since it can not be upgraded to the Ultimate. I guess I can't use OBC to buy any package prior to boarding, meaning I can't use OBC to purchase excursions without requesting a credit from Land Discovery staff (with dodgy results apparently). John R.
  12. Yes, I want to use OBC. I guess I have to wait, and of course, all the "good" shore ex will be booked. Azamara should outsource the pre-boarding process to Amazon. John R.
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