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Found 442 results

  1. Greeting's CCs, Finally got around to working on the video for our wedding onboard the Celebrity Summit back in 2013. If you've ever wondered what a wedding on a cruise ship is like, this is the video for you. Enjoy and subscribe to our Youtube channel for more videos. We have other videos from sailings with Viking, Oceania, Cunard and of course Celebrity. https://www.youtube.com/watch?v=YrululmP_wI
  2. Sitting at Rainbow Beach in St Croix while I post. This is our 5th time on the Summit. The ship is gorgeous overall and love the new color scheme. Unfortunately it wasn’t very well thought out and doesn’t function. More on this below. I’ll start of with the good. Alexandra in the Retreat is absolutely the best. Great personality. Always smiling and engaging. Always willing to go above and beyond. Jess the Retreat concierge has been lovely and helpful but haven’t had the need to utilize her much. Cabin 6146. Love the overall color scheme and bath BUT......biggest issue was the a/c didn’t work. They replaced the thermostat, but DH said where is the vent???? They covered up the ceiling but forgot the vent. So today while we’re at the beach, they will be opening up the ceiling😳 The balcony furniture is horrid. Just one small cafeteria style table with 2 wooden hard classroom chairs. A cushioned bench. We received 2 lounge chairs after complaining several times. Flipped the bench width wise on the balcony and moved it to the other side so you could have the table in front of it with the two chairs we won’t sit in. We are trying to get a new table and the mesh style chairs that the other cabins have. I’ve seen them in Aqua and FV. The full size size couch didn’t come in so there is just an oversized chair that pulls out to a bed. No coffee table. I was told they want you to utilize the ship not cabin. When I asked where you have breakfast room service or the afternoon snacks. I was told no more afternoon snacks. They want you to utilize the Retreat Lounge that has snacks and bites out all day. We told the butler that we want the snacks in the cabin at 4. We’ll see if they come today. The storage is very limited and not enough especially drawer space. Only 2 drawers. The rest of the storage is behind doors that has shelves. It is underneath counters and low so you have to open the doors and bend. Bath. There is no place to hold the soap, shampoo, razors and conditioner etc. They are resting on the floor of the shower so you have to bend down each time to use. The shave bar is located on the wrong side so the water is coming down your front and in your face when shaving. If located on the opposite side which it should be then the water would drip down your back. Also no rain head shower head. Just a handheld. A hook would be great for a bath this size to hang a towel. The person in the cabin before us spilled coffee the butler said when brought up, and there is a large coffee stain on the floor as soon as you come in. Seriously. No effort to remove it. The cabin has only been used 2x previously before us. Also the stain is large enough that it looks like a pot was spilled. As soon as you walk in there is a huge brown stain on the gray carpet at your feet. Lovely. The desk isnt that great. No side drawers and just 2 draws underneath that aren’t even deep enough to hold my makeup mirror in. In fact I actually went out and bought the battery operated light up makeup mirror that used to come in the SS in that drawer. The hair dryer is in the closet in a shelf since it doesn’t fit in the drawer. And, that chair is awful, plastic and hard. It doesn’t fit under the desk. To just check yourself in the mirror before you run out or for whatever you have to push the chair out because you can’t lean over the desk because the chair sticks out. I removed all the Kelly Hoppen coral, plants, vases etc and put them away. The poor room cactus is sitting in a drawer. The cactus on the balcony table is on the balcony floor. There is just no room for them. Cruise cabins are small. They just don’t work. Overall the cabin looks nice but the furnishings are not comfortable or functional. Bed is nice though. Slept great. Oh, there is a small sewer smell coming from the floor drain in the bath and out on the balcony. Nothing overwhelming but you can mildly smell it. More on on the ship and Butler later. Will post pictures if I can. I will do my best to answer questions.
  3. Has anyone been notified this cruise has been cancelled/affected due to the ship being chartered? The jazz cruise website shows the ship will be used for an 8nt sailing from 1//13/22 to 1/21/22. I was very excited to book this cruise as we had never been to St Vincent and now seems it's a no go 😪 I read another post re: poster received call from Celebrity that their Infinity 2/26/22 was cancelled due to a charter so I'm curious if anyone got a call from Celebrity for this Summit sailing. We're booked with a TA and have not heard anything yet.
  4. My wife and I have recently returned from the 14-day New England/Canada cruise aboard the “revolutionized” Summit that departed Cape Liberty on September 8, 2019. This was our fifth cruise on Celebrity, and our second on an M-class ship. We sailed on the Infinity back in 2013, and she was fairly worn and in need of updating back then, so we were very much looking forward to seeing what the “revolution” had brought to the Summit. In the posts that follow, I will give my thoughts about the ship (including food, dining, entertainment, etc.), as well as the itinerary, and of course I’ll be happy to answer any questions that I can. (the Summit anchored in Bar Harbor, by turtles06)
  5. The title says it all. What did Celebrity do with the Normandie memorabilia that used to be placed at the entrance of the Normandie restaurant (original wall panel, etc) and the Normandie statue in the MDR? Thanks
  6. By chance, does anyone know where the window washing platform is located on deck 8? We’re considering a C2, 8046 and 8048. Back in 2015, the window washing platform was outside 8048, ruining the aft view for both of those cabins. Anyone have more up to date information?
  7. We are 90% Princess cruisers and like the Atrium as a 'hub' on their ships. We enjoyed one cruise on Celebrity Reflection but felt common areas were a little chopped up. Looking at a cruise on Celebrity Summit - layout looks different on their site, Is Summit a different class from Reflection ?
  8. Seems that the Summit has been chartered for the 13 Feb 2021 cruise. LGBT cruise company is taking over the whole ship. Second time we've been bumped from Summit. Anyone know what the latest offer for a NONVOLUNTARY bump is? Thanks, g3
  9. Do some of our knowledgeable Summit cruisers know who the new Captain other than Capt. Matt is ? Know one of my favorites Capt. Ioannis I believe is now on Millie.
  10. Are any of the beds in a standard balcony cabin on the Summit located near the veranda instead of the bathroom? I searched the spreadsheet but could not find one near the veranda. TIA
  11. Very small! Veranda is tiny. But convenient. These are the added cabins where salon used to be. Can see why downgraded to verandas.
  12. I am interested to find out more about the new Deck 10 Aquaclass cabins on Revolutionized M Class ships. Anything good or bad about the location? Could you open up between balconies? Was the hallway private or were there people wandering in from the public areas nearby?
  13. All, I've writing over on FB about the cruise that I should have boarded yesterday, and a few people asked me to post here as well. Hope it bring a laugh or two...
  14. Hoping everyone can open this link. Video credit: Dan France
  15. Anyone know the reason for the Summit beginning a voyage today to Freeport, Bahamas? She has been anchored for a while off the west FL coast. The only thing I can think of is a possible dry dock situation. Thoughts from the boards? Celebrity Cruises response?
  16. It’s in our local news, but I haven’t seen any comments from Celebrity, or otherwise. Have passengers been notified that Feb 29/Mar 01? sailing of Summit had a post-cruise case? https://kitchener.ctvnews.ca/two-more-cases-of-covid-19-confirmed-in-waterloo-region-1.4849266?fbclid=IwAR27udkywJsmEXXNyvfaRlGvRQwVx9q02AoS6n4wmVq5DVKFz3gOh3Nq-0U "In one case, a female in her 60s who had been aboard a Celebrity Cruise acquired the virus. Public Health officials say the cruise left Puerto Rico on March 1, and visited St. Thomas, St. Martin, Barbados, Dominique and Grenada before returning home to Puerto Rico on March 7. The woman was reportedly asymptomatic when she was travelling and self-isolated at home when her symptoms developed."
  17. Hey everyone, I hope that all of you are doing well post cruise! I am wondering if any of you are in the same situation as my family. On March 14th, there was an initial announcement made for any travelers who had flights leaving from San Juan on March 14th before Noon (additional times were later announced as well) to come to Customer Relations. We were told to book alternate travel from San Juan and that we would be refunded for the cost. We booked new flights from San Juan for later that day as well as a hotel for that night and these purchases were approved by Celebrity with receipts provided to staff. When the announcement was later made that we would be sailing to Florida instead on March 16, we were NOT able to cancel our new bookings for March 14th from San Juan as phone lines for travel services were very busy. We later booked new flights from Miami to home in Canada on March 16. To our surprise, we have been told that we now may not be refunded for the bookings from San Juan, and may only be refunded for the less expensive flights from Miami to Canada. We haven't had much luck in getting more information from Celebrity other than to send our receipts and that we might not get our money back as promised. I would be interested to know if anyone else is in the same boat and how you have been getting along in your communication with Celebrity, as so far the communication has not been as reassuring as it was onboard. Thank you!
  18. Has anyone done Facebook Live on the Summit Cape Liberty - Bermuda??? Pro Photographer, serious question. New iPhone 11 Pro Max, love to test it's capabilities on the Summit. We normally shoot Stills & Video, the new cutting edge iPhone 11 Pro Max is stunning, photography wise. CaptDave
  19. Last year we cruised in May after Celebrity did the renovation on the Summit. We noted they took out the large couch and put in a useless large chair. They also removed the table from the cabin so you have to drag in the balcony table (also smaller than before) into the cabin to put the food tray on when you order from room service. Many Summit passengers had commented that they were disappointed with these changes. Have they provided a table in the room yet? Or put the couches back? Would love to know if they made these improvements as we sail on the Summit again in about 2 months. Thanks for any information.
  20. Wondering if anyone out there was on the March 7 Summit out of San Juan. Since we were not allowed to disembark in Puerto Rico we had to sail an extra 2 days to Fort Lauderdale. The captain announced we would all receive a 50% refund as well as 50% off a future cruise. As of now have not received any info from Celebrity. I realize they are swamped but wondered if there is something I need to do/ or if anyone has heard from them. Thanks in advance for any help.
  21. Hello and Happy New Year! I hope you find the review helpful as you anticipate or consider your next sailing. http://click.email.cruisecritic.com/?qs=5401814548bd390046853c90f8a571e1c14ad3a93250696beba015ac980dcb45f4369e7a6f34d949c028db16eee1c3bbdcdfa65d1e56c310f647dc3f9dbe818e May your sailing be smooth ahead!
  22. Are there any special discounts for Bermuda? Like the old 123 Go Package??? We did get Mothers Day $5 Per Day Premium Drink Package, that was nice (we know, don't buy anything till on board). Blu was our favorite, have they changed it much (check below)? Celebrity Summit 11 Night Dutch Antilles Caribbean Cruise Dec 12 — Dec 23, 2017 Celebrity Summit 7 Night Bermuda Cruise May 8 — May 15, 2016 CaptDave
  23. Planning cruise mid jan 21 for wife’s 65th been on summit 3 times and loved it !would apex be a disappointment even though new ship?
  24. After the announcement yesterday of the 30 day time out, Celebrity posted a list of cancellations which included the Celebrity Summit sailing of April 11, 2020 from San Juan. After seeing the post on this site and Celebrity's site, I contacted Flights by Celebrity who acknowledged that the sailing was cancelled and they refunded my airfare back to my credit card. This morning I start seeing posts on cruise critic that the sailing is in fact NOT Cancelled. Cruises will resume on April 11. I pulled up the Celebrity site and sure enough there was a NEW list of cancellations that didn't include my trip. So, we already cancelled our airline tickets, cancelled the dog sitter, and accepted the fact that we would either get a full refund or 125% future cruise certificate.....Soooooo, at 7:00am this morning I called Celebrity and explained the dilemma. I was working with a very nice rep who understood and asked that I send him the "screen shots" of the original list of cancellations which included my trip and I did so. After being on hold for quite sometime, the rep told me that he had to wait until the Resolutions Desk opens at 9am for resolution. At first the resolution desk said they can't help in any way because my screen shots came from Cruise Critic which was not accurate. It was from their site. I told them that their Rep with Flights by Celebrity confirmed the original cancellation and refunded my air fee's. Due to that revelation they agreed to refund my full cruise fare. I said wait a minute, I'd rather have the 125% future cruise certificate as originally offered but they refused to honor that portion. My only remedy was to accept the return of the fares....... I then asked, what happens if the April 11 cruise is cancelled at a later date; can I then get the 125% future certificate? They said they can't respond to "what if's"..... In conclusion, I feel that I was not given a choice of remedies based on what they called "a mistake" by originally listing my cruise as cancelled. This was going to be my first cruise on Celebrity after 15 cruises with CCL. I guess I'll look elsewhere where maybe customer service has some integrity.......
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