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Found 513 results

  1. So I stumbled across what appeared to be a great price on a 5-day cruise and I saw a banner on the website that refurbishment ends 2 days before the cruise. How risky is booking this cruise? I would be getting a great deal also on non-refundable airfare.
  2. First time cruiser with Celebrity and found a great deal on the 5 night Summit sailing out of San Juan 3/25 and realized after I booked it along with flights that its coming out of drydock. Should I be concerned??? Would they cancel or delay the cruise, what has happened in the past with first sailings. Should I get travel insurance for peace of mind? When would they tell you if it's delayed or canceled? Sorry for all questions 😊
  3. Wondering how strict Celebrity is with amount of passengers. We have 5 booked in an FV cabin.. Recently, the 5th passenger informed us they can no longer go. We don't sail til October and would hate to get bumped into a smaller balcony cabin. Anyone have a similar experience?
  4. Just reading on the site that shall not be named of a dockworkers strike in San Juan. Quote from someone in board: If you are boarding the Summit in San Juan today...notice the port workers went on strike at 530am no porters no cabs...picket line blocking the entrance to the port passengers on board in limbo. Its bad.. even if you get off they will not let you walk as they fear danger for passengers. Police on scene. Update...police have managed to get a few busses to the ship guest must walk off with bags no taxis can cross the picket line. Going to be a long day onboard. Further update no crew members can help those in wheel chairs or help with bags...crew frustrated..a mess. Heads up to anyone heading there today.
  5. Is there a pattern to where the bed is located on Summit? I know on S class that if you have a sofa bed in your cabin then the bed is by the bath, but I noticed on Summit deck plans that there are a number of cabins in a row with sofa beds... so I can not find the pattern. We may need to bring a scooter...so I want to make sure I can get the thing in the cabin and assume that there is more room if the bed is by the window... thanks
  6. Hello We want to decorate our door on the Celberity Summit and were wondering if it’s metal or some other material. Our cabin is number 6115, it’s a sky suite on the sixth deck. Thanks in advance
  7. Hello, we will be on the Summit, 1 December 2018. It will be our anniversary, and I was wondering if the gift shop sold flowers. Thank you,John
  8. Hello Everyone, I am definitly going on on either the Escape or summit to Bermuda same date same itinerary. What I want to know is what is the better ship. So basically this question is for those that have sailed on both. I know the Escape is a lot bigger and has more bars and restaurants but I am also taking my inlaws into consideration who are traveling with us. My wife and I are in our late 20s early 30s and sailed NCL many times and love it. We never sailed on celebrity. My in-laws never cruises before and are in their 60’s. My wife and I as well as my in-laws love to have a great time and love places where we can relax and have great drinks and company and have good entertainment. What do you think they will like better? What do you guys recommend. The Escape is a few hundred dollars more. Both include the beverage package ( on celebrity it’s the classic beverage package) thanks in advance for all your help!
  9. Can anyone tell me, who the piano player on the Summit. We sail 1 December 2018
  10. we are sailing on 1 December 2018 on the Summit, and I would like to know. Who the comedian will be. Thank you, John
  11. We are booking a cruise on the Summit in AQ and choices are very limited. I have checked the M Class cabin Sticky and much if the info on deck 11 cabins is old & pre MUTS. Currently I have 1132 on hold but am concerned about noise from the Movies? 1110 is open would that be a better choice or should I go for 9131 or 33? Appreciate hearing from anyone who has stayed in any of these. Thanks!
  12. We just got off the Celebrity Summit on the 17th and while we were packing we found a fraternity ring under our bed. We turned it in to guest services. I thought I would post it in case someone looks on here or knows someone who lost their ring. It could have been there a while!
  13. Hemming and hawing here. My group has three rooms booked on Deck 9 (9084-9096-9088). Kinda like the idea of the overhang. Not much into star gazing but like the idea that the balcony may still be useable in so so weather. We've seen and heard pros and cons about deck 9 rooms, and suggestions about the Deck 11 Aqua Class rooms. The wake view rooms on 11 are all booked, but plenty on both port and starboard available. This will be our first trip on Celebrity after what will have been 5 trips on RCL big ships (see signature) and our first time in any "class" level cruising. Thought I'd ask the question in this forum to gather thoughts and opinions in one spot for my gang. Opine away oh wise Cruise Critic forum. Update: Looking at the deck plans (9112-9114-9116) are available. They are under the most forward part of the OceanView Grille. Not sure if that would be a better location than the cabins notes above.
  14. My husband and I have been on eight other cruises - we've sailed on Carnival, Royal Caribbean and HAL. We booked the 6-night Summit Repo as a way to 'relax and recharge' after our daughter's wedding on the Friday before. The three days at sea were a huge attraction to be able to focus on just relaxing. The other ports (St. Maarten and St. Thomas) were repeats for us. We were fully aware that the ship is due for a major upgrade and expected to see some wear and tear. We found everything clean and comfortable and despite the drydock scheduled in a few months, found the crew continually sanding and painting areas to keep things fresh. Our stateroom was 8172, a Concierge almost dead-center in the aft with a huge balcony that had a full-size dining table with four chairs, plus two reclining chairs and ottomans for lounging. Absolutely loved the balcony and enjoyed room-service breakfast a couple of mornings. We brought two bottles of wine on board and was able to exchange the promised bottle of sparkling wine (Concierge perk) with a good bottle of Cabernet. All wine was enjoyed in the stateroom with the included 'afternoon savories' perk of the Concierge class. THINGS WE LOVED: The number of places to 'lounge': we thought there were some great venues throughout the ship that afforded us with a comfortable place to sit and chat with a cocktail and still look out to the sea. Reflections on deck 11 was a fabulous spot to gaze at the ocean and Crush, the martini bar a lively place to grab cocktail and conversation. The Rendezvous Lounge was also a good spot. Outdoor seating right next to the buffet: Though the table areas of the Oceanview Café are loaded with floor to ceiling windows that allow a ton of light in, there's nothing like eating your meals outdoors when on a cruise. The area in the aft at the 'end' of the buffet was our favorite spot to sit for breakfast or lunch (plus the one dinner we enjoyed at the buffet) with a bar right there to provide our favorite beverages. The staff made sure that vacated tables were cleared quickly and we rarely had an issue finding one. The coffee: we've had some bad coffee on ships, but the Lavazza they served was superb! Loved that it was always piping hot and fresh. Lots of live music: many of the lines seem to be moving away from live performers but Celebrity excelled here, and I think we saw more live performers on this ship than any other we've ever been on. Even better - it seemed the acoustics were such that you could move from one venue into another nearly 'next door' without the sound of one performer blocking out another. Bravo Celebrity - please work hard to continue live music! Just one ship-wide 'announcement' each day: The Captain came on at 10:00 am each morning to give his daily report, and always seemed to sprinkle some maritime history in his talk. Afterwards, Patrick the Cruise Director would follow with a summary of some major activities and wish us a great day. The itinerary: with the sole purpose of this trip to relax, the three sea days at the front end were fabulous. That alone would entice us to book this itinerary again. Free drinks for players in the Casino: have NEVER seen this on a cruise ship, but during the three sea days anyone currently playing at a slot machine or table could order a drink for free. This was only available on full sea days. THINGS WE THOUGHT WERE JUST OKAY: Food: Aside from the Beef Wellington one night in the Main Dining Room, we found the food to be somewhat unremarkable. Don't get me wrong - it was tasty - just not memorable. Was also very surprised that with just six nights there was somewhat of a repeat on the Main Courses. Beef Short Ribs showed up twice. Love them, but never saw a repeat like that on a 6-7 night cruise. Perhaps if we had done any specialty dining we'd have a different opinion. The staff: hard to put a finger on this one, but we're used to a crew that is far-more willing to engage on friendly chatter throughout the voyage. We always enjoy talking to the staff, learning where they are from and a little about their home-country and for the most part on prior cruises the staff is eager to chat. They smiled and provided good service, but never really stuck around or seemed to want to talk. This was the first cruise where we never discovered "Our Bartender", one who was as friendly and engaging and really wanted us to return night after night. The Casino: we spend time in the Casino every single day of every cruise...it is one of our favorite entertainment activities. My favorite game was not there (Let it Ride) and with the exception of one roulette table, no tables offered a $5 minimum (even during the day), something we've always been able to find on any cruise we've been on. Did not like the continuous-shuffler at the only $10 Blackjack table...used to six or seven deck shoes where one can at least try to gauge whether the remaining cards in the shoe are rich in 10's or not. With a continuous shuffler, you could theoretically play hand after hand after hand and see very few 10's, making it harder to decide whether a hit will help or hurt. Definitely a way the House gains an advantage The Blackjack Tournament: Disclaimer here, because I came in second place and my husband came in third...so you'd think I'd be pretty happy with it. The outcome? Yes...but the way it was run seemed odd compared to others we've done at sea especially for the final table. We've always been able to choose our seats based on the ranking in the final round, because betting was done 'in order' so all players could see who was betting what, and try to smartly consider how much you wanted to wager. This was more of a free-for-all and in some respects made it easier to hold back betting until all others were done to decide whether to bet big or small. THINGS THAT SEEMED REALLY ODD TO US: No true Promenade deck: walking in the morning is one of our favorite activities and while there was a jogging track up on deck 11, it required 11 laps to hit a mile as opposed to 3-3.5 times around a true Promenade. There is no way to completely circle the Promenade on Summit, a big drawback to us. An invisible Maitre' D and Wine Sommelier: first cruise we've ever been on where the maitre' D/dining room captain was never seen circulating through the restaurant to check on guests. I wouldn't have known who it was if I tripped over him/her. Also the first cruise where the wine steward/Sommelier never came over to ask us if we wanted to order any wine. A table for two isn't really a table for two: cruises for us are normally a time when we consider dinner our 'date night', so while we love meeting new people during the day and while enjoying cocktails, we usually reserve dinner for just the two of us. We were happy to learn upon embarkation that our table for two was reserved and by a window, but imagine our surprise when, once escorted there, another 'table for two' was literally two inches away...and even more strange, two different serving teams for each table. It made for an awkward dining experience on that first night as we weren't sure whether we would be rude by not including the other couple in conversation. A quick glance around the tables showed me that almost all the deuces were like this. Once section that was likely originally a table for eight was set up as four deuces...with all four tables just two inches apart. Major fail Celebrity, major fail. We still enjoyed the trip as our main goal of relaxing and enjoying a 'last gasp of summer' was achieved. Though we've been to the port stops before, this trip we finally got the chance to ferry over to St. John's and see that island. So much devastation still present due to the hurricanes last year, but the locals were more than welcoming and so grateful that we came to visit. They all shared some harrowing tales of the hurricane and aftermath and we tried to be as generous as possible with the purchases we made and tips offered. They look forward to the ships that will return through this next busy season and hope to see more of the land resorts operational by the end of 2019. It will be a long road to recovery. Would we choose Celebrity again? Yes - though we'd likely choose a newer ship with the hopes that the things we thought were missing can be found. Despite the shortcomings, a week at sea beats a week at work any day and we remain happy that we chose this cruise for a relaxing vacation. If anyone has questions, I'm happy to try and answer.
  15. We are considering a flight from Newark at 11:30 on debarkation day. We assume that this will not allow us enough time to get off of the ship and to the airport unless we carry off our own luggage. We've never done this before. Does anyone know if you have to carry your luggage down some stairs when you self assist? We've been on a few cruises where we had to lug our carryons down a flight of stairs, but this seems more difficult if you have large suitcases. Also, how long does it usually take to get to EWR from the port?
  16. I need a little help I don't know where to start. DH and I have been on 3 or cruises before we had kids. Once we had kids we stopped (been about 12 years). For the past 12 years we have done AI mexico trips and Disney world annually. DH and I like good food, great wine great service. When going to land resorts, we typically get suites and swim up rooms. We like nice things, we are no party people and we like to eat - but we like familiar foods. We do like good nightly entertainment we will usually do one or two excursions a trip, but that is starting to stop as we feel like we have done them all. We are looking at a few things for our trip in May which will be DH and I. Punta Cana at a AI resort, the only reason we are not going there is the travel time from Seattle is crazy. We want to stay away from Mexico this year. So we were looking at a cruise. We have narrowed it down to two and I really don't know what to pick. Do we want to go to ports we have been before but a nicer ship? or do we want to go to new places on a different type of ship. My other hesitation on cruises are only so many times you can snorkel go on catamarans, go visit distilleries, coffee plants etc. We also just got back from Bora Bora and are afraid we won't be blown away by the water. Our choices - Summit Aqua Class (its about $100 more than the concierge class). Grenada would be the only new port for us. The ship would obviously be new for us to explore. BUT we leave from Puerto Rico which would mean a similar travel time as Punta cana Option 2 - Rotterdam HAL - in a Vista Class room all ports will be new we leave from Tampa. Stops are in Key West, Costa Mata, Mahogany Bay, Santo Tomas De Castilla. This ship is smaller although we like the Zeiderdamn 10 years ago, our traveling style has changed. We also don't want to be charged for everything! The only thing we drink is OJ and coffee at breakfast and water through the day and wine at dinner. NO pops or cocktails. DH LOVES room service, we often book hotels based on the room service menu. I would be open to feedback and maybe even questions asked that will make me thing of something I never had before!
  17. Hi I am considering cruise in May 2019 on celebrity summit. is Balcony rooms or concierge class have a bathtub? I have a toddler and it is a pain to wash him in the shower.
  18. Just got off the Summit yesterday. Great cruise! Although it didn't have a good beginning. Unfortunately, I dropped my passport in the back of a cab. :eek: But there is a wonderful employee at the cruise terminal named John who knew someone who worked for the cab company and they were able to track down my cabbie who brought my passport back to me. It was a very stressful two hours of waiting, but John and the other employees at the terminal were fantastic. I'm normally very careful with my documents, but the cab ride threw me off. The cab was taped together with black electrician's tape (seriously!). The cabbie argued with me about where we were going. I finally got him to follow the directions I pulled up on my phone. But I'll forgive him since he brought my passport back to me.:):):) The best music I've heard for a while. Groove del Sur did a mix of pop and Latin songs. Everyone in the group was great,but the pianist, Valentino, was AMAZING! Paolo de Sousa was the vocalist/pianist. He was also AMAZING! The House Band Elite was great as was the Celebrity Orchestra. The orchestra would only practice with the stage acts for about an hour before the show and never missed a beat. The Summit is showing some wear and tear, but she's clean and the crew keeps her in great shape. Everyone from the officers to crew were so friendly and helpful. There were too many nice folks to mention them all, but you can’t miss Donovan in the Ocean View. He’s always there with coffee/tea, a song,and a smile! The food was very good, but one night things would be too salty and the next night not salty enough. There seemed to be some issues with Select Dining. Twice we were escorted to the dining room to be seated, but had to wait while they scrambled to get it done. This happened to other passengers as well. Better communication between the dining room and the front when coordinating tables is needed. No big deal except it felt a little awkward to stand in the middle of the dining room. The shore excursion desk wasn’t always accurate with information. More than once that someone from my group would ask a question only to find out later that the answer was wrong. It caused a few problems along the way as one of our travelers has some mobility issues, and the information given to us was not correct. But we made it work. A big negative was the constant hard sell of the specialty restaurants. I was asked five times in a span of 30 minutes one day at lunchtime if I wanted to go to Qsine or Tuscan Grille. It was very annoying. I think I would give the cruise an eight out of 10. It wasn’t perfect, but I was on a ship for two weeks which made me happy. I didn’t have to grocery shop, cook, or clean and was greeted with a smile wherever I went. My bed was made every morning and turned down every night, and I had the rocking of the waves to put me to sleep at night. I would do the cruise again in a heartbeat! I love the Millennium class ships and hope that Celebrity continues to update them and keep them in service.
  19. A year ago we were on Constellation in the Mediteranean. Great cruise and we had an extremely good experience with our sommelier in the MDR. He knew what he were talking about, knew when to serve and which wines to combine with the meals chosen. Also the wines were excellent. Because of this experience we decided to book Celebrity again and has just returned from the Summit in the Caribean, but what a disappointment. The first sommelier we had, didn't come to our table before I had the waiter call for him. Just asked if we wanted white wine for the appetizer and then served it when we where half done eating the appetizer. Same thing happened with the main course. He didn't care what meals we had chosen and definately not which wines to pair with them. Next day I asked to be moved to another section. The sommelier we had there was nice and she paid a lot of atention to us, but the knowledge was not good and the selection of wines were not better than standard wines on other lines. I don't know if this is just a new standard on Celebrity (or maybe they just serve better wines in Europe) but i was very disappointed and my intention of staying loyal to Celebrity is gone. I will probably book with them again, but only if it's a good deal
  20. Since the site changed I have not been able to find the roll call for the Summit December 15th, anyone know what has happened to it?
  21. Our roll call is trying to establish if Qsine is still on the Summit, or if it has been replaced? We are looking to do a group booking, so any contact details (if it still exists) who we could email on board to make a booking would be much appreciated. Karen
  22. From this week 8/19/18. I went crazy looking for this. My fellow wine lovers enjoy. Sent from my iPhone using Forums
  23. Just returned from the Celebrity Summit cruise to Bermuda and had a good time. It was myself and wife in one room, and my brother in law and his wife/child (17) in another room. While I won't do a full review, I will give you some thoughts on our trip as I always thoroughly enjoyed when others reported back. If you have any specific questions, I will be more than happy to answer. Here is my take: Positives Pier Check In - As usual, pier check in was an absolute breeze and we were on the sip within 15 minutes of going through security and checking in for our SeaPass cards. Suite Experience - We have mixed thoughts about doing a suite again but there are really nice perks by being in a suite such as, express check in/check out (which was a huge bonus when getting back to NJ), Michael's Club (always nice to just get away from the masses), and Luminae were definitely a highlight of our cruise where the food and service were top notch. Michael's Club Staff- Anastasia and the other bartender from Eastern Europe were top notch. Anastasia was a huge upgrade from the previous host we had on the same sailing/ship nearly a year ago. Anastasia was engaging, helpful, and it was the little things that really made her shine. An example of this would be when we first got on the ship and how she took the time to set us up with internet. Another example is how we chartered a boat in Bermuda to go Marlin Fishing and reached out to Bermuda while on the ship to make sure things all went smoothly. The other bartender was FANTASTIC, remembered our name and our drink order by day 2. Truly remarkable. Luminae Host- He is from Eastern Europe and was absolutely fantastic. He led by example, ensured things went smooth for the dining room, and when things got busy, you saw him clearing plates and a true team player. Service - I would say the service overall was fantastic. This is a smaller ship (one of the smallest we have ever sailed on), but there is a certain vibe of the crew that make this work. Practically everyone on the ship always greets you with a smile and this is one of the few ships that you actually feel like the workers are actually happy. Food: The food in the buffet was great. There was a great amount of variety and always something to please everyone. I also think the grill in the stern of the ship on deck 10 was AMAZING. You can have a cooked to order steak, pork chop, or salmon cooked ot order and then eat it 20 feet away while watching the wake of the ship with a drink in hand. Martini Bar - This was a huge hit on the ship this year and last year. Poput is a great bartender, who not only makes great drinks, but gets to know his clientale. By day 2 he had our drink orders ready, and was just a great pre and post dinner bar to have a cocktail. Bermuda: We love Bermuda and have done it now 4X. We decided to go to Elbow Beach and it was nothing short of breath taking. We really loved the fact there were absolutely no crowds (contrary to Horshoe Bay). We loved the fact the ship docked here for 2.5 days. Ship Design: I never really felt crammed on the ship and we thought the Summit really handles traffic well. We spoke to multiple people who were on the NCL Escape and all had very nasty things to say about their cruise. Most of the issues all dealt with the fact there were too many people. I was on the NCL Breakway a few years ago, and it was by far the worst cruise ship we have ever been on, but not because of too many people, but because of poor ship design. We have been on the Oasis and Allure of the Seas and there are far more people that are on these ships, and never once did it feel crowded. The NCL Escape/Breakaway are terrible in design and I will not sail them unless I am in the Heavan. Negatives Wine Selection - We had the UBP and were really dissapointed with the wine selection this cruise. There were only two red wines (yes I counted) that we were able to select that were either in stock or within our $15 per glass alottment. Sommelier in Luminae - Or shall I say experienced waitor. This individual is not a sommelier but claimed to be one. Last year we had Maggy, who was an absolute delight and a highlight of our cruise. She always paired our meal, made helpful selections which expanded our pallets, and was nothing short of fantastic. This go around, our sommelier was not well trained, asked if we wanted red or white, and was nothing more than a waitor. We did not make mention of it to anyone as we just went with the flow but we believe Celebrity's cut back in wine selection coupled with little to no training is the result we obtained. Butler - We never met our Butler until day 5 of the cruise (yes day 5). She was absolutely the worst Butler (Tatyana) we have ever experienced on any cruise line. My wife met her while entering the room and she introduced herself to her while I was in the shower. About 30 minutes later, we were having a drink in Michaels when my wife told me that was our butler. Thinking she owuld introduce herself, she never did until the night before we arrived in NJ and her asking me how it is important she gets a 10 for service and to please fill out the survey. I responded with, "Do you really want me to fill out that survery card?" I think she realized I wasn't quite happy, she smiled and walked away. Our Room Steward on the other hand, was fantastic (Fransico). We really don't ask for much, other than ice around 6PM. The second night there was no ice, and I saw Fransico who said he told Tatyana but then said "I will take care of it myself." I tipped him early on in the cruise, and after the cruise as he was great. Tatyana on the other hand was horrendous. Understaffed - Last year we saw multiple people roaming the decks asking for drink orders etc. This year it was a complete ghost town. We would see one of the bartenders rotate and make 3 rounds per day with their drink cart and that was it. We know this because we sat near the bar. I guess with all the drink packages bought, there is little incentive for the cruise line to push more product on patrons which have already paid. Deck Police (Or lack there of) - Chair hogs were in full swing and Celebrity really needs to do a better at montioring this. In the solarium there were guests that would leave personal belongings for hours at a time without any reprucssions. Others we saw take multiple seats in the solorium and then take a second set of seats in the sun out on the pool deck. Given there was no deck enforcement, there did this multiple days. Ship Condition - While in most public areas the ship looked fine, she is looking very tired. There was rust all throughout our balcony, on the outside of the ship, and in our bathroom there was a mold issue. In the buffet area there were chairs which should have been thrown away, and the bedding/mattresses have seen better days. She is up for refurbishment in March of 2019 where she will undergo a major renovation. I spoke with the captain about this and he said they were going to add at close to 50 suites and redo Michaels and Luminae. In conclusion, we had a good time on the Celebrity Summit. While not as good as last year, we thought it was a solid 7 out of 10 stars. We think we will take a break from the Summit as the value for us simple isn't there. We were charged a 5 star price with our Suite while receiving 3.5 star service. If there was another ship (Solstice Class) that would come to Bermuda, I would give it a shot for the sheer reason we love BErmuda and enjoy Celebrity, unfortunately, the Captain confirm the Summit will not be going anywhere until at least 2020. Hope this helps, as I tried to give an honest review of the Summit.
  24. Anastasia, the former Michael's Club Concierge on Summit, was promoted to Suite Manager and moved to Reflection earlier this month. Does anyone know who replaced her in Michael's Club? The shoreside concierge did not know who it was -- she said it was a former butler but that's the only info she had (so I'm not sure that info she gave me is reliable at all). Does anyone know who replaced Anastasia? Thanks in advance.
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