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Found 122 results

  1. I am sure you saw this yesterday: WASHINGTON, June 19, 2020 /PRNewswire/ -- Cruise Lines International Association (CLIA) issued the following statement today to announce that the association's ocean-going cruise line members will voluntarily extend the suspension of cruise operations from U.S. ports until 15 September 2020 On March 12 Princess announced a 60 day suspension of all cruises and everyone said (what is Princess thinking, they can't do that). The loyal Princess cruisers said "The rest of the cruise industry will just be licking their chops." I remember all so well when the CDC extended their NO SAIL ORDER on April 9 which stated that the cruise lines could not operate in the US for 100 days or until they got their act together. The cruise lines were not happy, yet today only 70 days into that order, they have decided not to sail until at least September 15 (60 days after that 100 day order expires). My guess is the cruise lines still haven't decided HOW they can make cruising work in the future (for the cruise lines, crew and guests). I guess they think they can figure it out and carry it out within the next 90 days, I say good luck, their track record has been terrible. September 15 will mark more than 6 months from that initial Princess suspension, I wonder when the next suspension extension will be announced.
  2. Once I’ve loaded all of the required information on the “Ocean Ready App” & have my Medallion do I still have to go to the check-in desk at the pier or can I go onboard once they start boarding? Anyone had any problems using the Medallion & if so what did you do? Thanks! Tom😀
  3. Hi Everyone! Please use this new topic to ask and answer all questions regarding Princess' Ocean Medallion products, apps and functionality. For a resource purposes: Princess Cruises' OceanMedallion Transforms Cruising ~ Sponsored by Princess Cruises *Link to: Ocean Medallion Question Thread - Part 1 *Link to: Ocean Ready Questions/Answers The discussions were getting long, plus many of the earlier issues are no longer, well, issues! *The above two topics are closed Laura
  4. Princess was running a competition from 1/30/2020 to 9/5/2020, in which a video of each winning singer's performance would be reviewed by a panel of judges, and they'd then select 9 finalists for a "Grand Finale" to be held on the Royal Princess in early November. They've since had to cancel the competition, and hope to introduce a new competition when global operations continue. There are only a handful of winners, (including me) who qualified before the contest was cancelled. I've emailed customer relations, asking them to consider including our winning performances when the new competition begins. Originally, they planned on having 271 semi-finalists, so what's a few more!? The official rules, and cancellation announcement can be found here: https://www.princess.com/downloads/pdf/ships-and-experience/onboard-experience/entertainment/the-voice-of-the-ocean-competition-rules.pdf Competing in the Voice of the Ocean is really a wonderful experience. The band and production singers are all top-notch! https://youtu.be/ATmQwbMzv0E
  5. Over the holidays, we went on a 15-day Panama Canal Transit from Ft Lauderdale to Los Angeles, on Emerald Princess. The cruise was fantastic – and rather than a detailed chronological review, I wanted to share our highlights and lowlights. For context, we have two kids (<10 years), and this was our fourth Christmas cruise on Princess. We’ve previously been on Holiday cruises on Regal, Star and Caribbean Princess. We’ve previously also been on Carnival, NCL and Celebrity cruises, but Princess has been our default cruise line for the past few years. Sorry this post is long! Highlights There were many things we enjoyed about this cruise, but to call out a few: Ports and Itinerary – we enjoyed all of the ports on this itinerary. In Cartagena, we went to the old city and then the bird sanctuary right where the boat docks. In Puerto Amador, we went on the Embera Indian village visit – very enjoyable. In Puntarenas, we went on the rainforest aerial tram, butterfly garden and sloth sanctuary tour – a big hit with the kids. In the other ports (San Juan del Sur, Huatulco, and Puerto Vallarta) we mostly just went to the beaches and/or short city walks – each with its own flavor. One other thing we enjoyed in this itinerary was the mix of sea days and port days … it was good to enjoy a relaxing sea day after every one or two port days. Panama Canal – naturally, this was a highlight of the cruise, and it was amazing to see this wonder. The ship went through the new (Agua Clara and Cocoli) locks. We alternated between viewing areas on multiple decks (16, 15, 8, 7) over the course of the transit. They had commentary on the open decks and in the buffet area throughout the course of the day – giving interesting facts as well as calling out points of interest as we passed them. I hadn’t realized it ahead of time, but the transit was a full-day affair … we approached the Atlantic locks around 6 AM, and by the time we were in the Pacific it was past 6 PM. The decks were really crowded early in the morning as we approached the locks, but the crowds thinned during the day (especially when it drizzled a little). It was still crowded, just not as much. They had ship photographers on land taking photos of passengers as we transited the locks. Some folks had made posters they held up while being photographed. I had read “The Path Between the Seas” before the cruise – I highly recommend that book to more deeply understand the magnitude of what the Panama Canal builders achieved! Crew – As always, the ship crew were amazing. They were very friendly and made the cruise memorable for us (especially the kids). I particularly appreciated the waiters in WFM and at Tea Time who’d come talk to the kids every day, the servers at International Café, the ship photographers who worked hard to get smiles, and the room stewards (who even made towel animals on a couple of days!), Aaron (CD), Sophie (Assistant CD) and the entertainment staff, the cleaning staff around the ship … in short, pretty much everyone. All with pleasant smiles on their faces! The crew on every cruise we’ve been on have worked hard to make it fun for us, and this was no exception. And as usual we spent the final morning filling out a thick stack of “Moments that Matter” feedback cards. Santa – This was a holiday cruise, and Santa came to the Piazza to hand out gifts to the little kids. This is such a fun tradition on Princess. (The captain or bridge officer of the watch usually makes announcements 5-10 minutes earlier saying they have spotted an unidentified flying object or boat, and as it gets closer they announce it’s a sled, they see reindeer … and then that Santa has landed on the ship and coming down to the Piazza … and then finally Santa walks down to the Piazza, preceded by the band playing “Santa Claus is coming to town”. Santa sits in the Piazza, and there’s a long line of kids who go to Santa one a time to get a gift and pose for photos). It’s such fun event for the kids. One thing we liked on this cruise was that since the ship was going to be in port on Christmas day, they had Santa come the previous evening. On previous cruises, Santa came during the day on Christmas day even when the ship was in port … which meant we had to cut short our port trip that day to be there for Santa’s visit. Duck Hunt! – I have to thank our fellow CC members for this. Our kids found a few hidden toy ducks over the course of the cruise, and it was really fun for them. The best part for me was that they never complained about waiting in any lines on this cruise no matter how long it took – they happily used that as opportunities to go duck hunting while we stood in line! It was the first time I had even heard of the hidden ducks … thank you CC members! Also thank you to the Santa’s helpers who left fun little things in the stockings outside our door. There were many other “standard” things we enjoyed about the cruise, such as the International Café, kids club, tea time, “British Pub Lunch” day, the Wake Show write-ins, music and football games on MUTS, daily sudoku/crosswords, and so on … too numerous to call out in detail, but all of them together helped make it a great vacation. Lowlights Of course, not everything was perfect, and there were a few things we didn’t enjoy as much: Flooded Stateroom - we woke up at 4 AM on day 3 of our cruise to wet, soggy carpets across the whole cabin! Apparently one of the pipes in the bathroom started leaking overnight, and overflowed to the room. Everything on the floor (suitcases, bags, formal shoes, backpacks ... including stuff inside the backpacks) was wet. Princess laundered and sanitized the stuff, but we ended up having to throw away a bunch of things. They also sent some folks with vacuums to mop up the carpets, and had large fans in the room all day to dry it out (making the room inaccessible to us). Despite this, the room had a very musty odor, and Princess finally offered an alternate room late that night (~10 PM ... well past the kids' bed times). Even then there were disconnects between guest services and the hotel staff about the move. It was a disappointing day overall, and we had to deal with some ongoing issues for the next several days. But, you know, stuff happens, and I kept reminding myself that even a disappointing day on a cruise is better than a full day at work! We moved on from it and still had a fun vacation overall. Princess did give some OBC, and a couple of free onboard services to help with the inconvenience. Ship Age - The ship seemed generally well maintained, and had new carpets, mattresses and so on after the April dry dock. But there were a few minor incidents over the course of the cruise where I think the age showed. On embarkation day, there was water dripping from the ceiling in Lido WFM buffet area. On day 3, our room flooded due to leaky pipes as noted above. Later in the cruise, someone was complaining about their bathroom getting flooded that afternoon due to leaky pipes. In one of the tendering ports, we were delayed by an hour due to “technical issues” with the ship tenders. One evening, the entire ship lost power! The engines shut down (so did the room lights and TV, most deck lights, MUTS, hot tubs, etc), and only emergency lighting was on. It was fully restored in 15 min – the captain came on air three times to reassure us that though we were drifting, we were in navigationally safe waters with no other traffic. On a different day, one of the production shows was cancelled as the stage lift equipment stopped working – it was rescheduled to the following day. Again, none of these were big in and of themselves … but I’ve never run into any of the above on other Princess ships I’ve been on. These could’ve been isolated incidents – so if you’re booked on Emerald, know that it’s still a great ship that I’d happily go back on! Food – This is of course subjective, but overall we were not impressed with the food choices, compared to other Princess cruises we’ve been on. I have to note that we only go to WFM – so the MDR food might have been good. Particularly if you’re vegetarian, there were not many choices on several of the days in WFM. I think I still did put on a couple of pounds on the cruise though … so the hot dogs, pizzas, ice-cream and desserts were clearly not all that bad 😉 Entertainment – This is also very subjective, but we were not impressed with the entertainment assortment on this cruise. On other cruises, we’ve seen more variety (more comedians, acrobats, magicians, and other “kid-friendly” shows), compared to this cruise where it was mostly singers and vocalists other than the production shows. The performers were good, but we’d have enjoyed more variety. Also, they hardly had any performances in the Piazza … the Panama brochure said there’d be some “Panama carnival” festival in the Piazza to highlight local flavors – we didn’t have that on this cruise (unless I missed it). Some of the organized events (in particular the Stargazing Event) were complete flops. Overall we feel happy and very fortunate that we got to go on a great cruise, enjoy quality time as a family and see the marvel that’s Panama Canal. Thanks for reading and let me know if you have any questions!
  6. So we just cancelled our Alaskan cruise for 5/16/20 last Thursday 3/19/20. Haven't seen any credits for anything as of yet, however Ocean Medallions notified me that our order has been cancelled for shipment. I think it's funny that the only thing that appears to be processed is something that would save the company money. AKA cancelling processing my medallion order since I cancelled the cruise. 🤣.
  7. We were scheduled to be on the Grand 3/29 cruise, I believe this cruise was the first to use the Medallions. Anyway, I just received our Medallions today in the mail with much chagrin, unusable and what could've been an awesome cruise. I therefore have these beauties on the fireplace mantel, I also considered a spot on our display case in the family room for family and friends to enjoy. If your cruise was cancelled but still received your medallions please tell me how you would display them?
  8. Does it still come with a wristband in the box? I’ve watched one “unboxing” video that shows included wristbands, but then I also have read folks talking about ordering bands from Amazon. Or does it have a sleeve you can use to put it in your wallet or hang from a lanyard like many did with the card? And, speaking of card, do we still need to carry a cruise card? Any recent cruisers on a Medallion ship?
  9. Hi I just got a notice from Princess that they sent Fed Ex to me and charged me for the band for a cruise I cancelled in January. I tried calling but after an hour hold gave up. What should I do? I can't refuse it because I am on a release and it will be left if I am not here. I should not have been charged for this since it was canceled in January. Suggestions please..... Thank you Kathy
  10. Hello all, I was under the impression that Princess did not ship Medallions to Canadians and you had to pick them up at the port. However, I just received an email informing me of the shipment of my medallions for my cruise on the 1st of March. Progress, I suppose, but I find their timeline awfully tight. Does anyone know if they ship "express 24-48hrs"? EDIT: the shipping address is Fort Lauderdale. Whomever produces them is shipping them to Princess at the Port and telling me about it. A bit weird, but I feel better now that I know they aren't being sent here on such short notice.
  11. Hi everyone! For something a bit different I thought I'd share a little pre-cruise craftiness. 😊 Mom and I are sailing on the Crown on February 25th and I kept debating whether or not I wanted to purchase a clip or sports band for my medallion. We were on the Regal last year (loved it!) and the lanyard was fine most of the time but I hated wearing it in the evenings when we went to dinner, have drinks, or for a show or music. I'm not usually very vain, but if I'm putting in the effort to look nice for the evening (which I do when I cruise) I couldn't help but feel that the ol' lanyard cramped my style and I usually just carried it in my hand. I looked at the nice bracelets and couldn't bring myself to spend that money, especially with the Canadian conversion rate. I was waiting for my coffee to brew the other morning and started playing with my old Medallion which I just keep on the fridge as a magnet. Then it hit me! Couldn't I just make something myself? I hit Michael's after work today and I have to say I'm pretty pleased with my results. Fimo modeling clay, super strong magnets, pre-made bracelets and some Swarovski crystals later I'd say not too shabby. $30 Cdn and I still have two magnets and most of the Fimo left. Clearly handmade but I'm pleased. Wouldn't wear them for strenuous activity, but I think they'll make my evenings a little classier.
  12. We just had our first Ocean Medallion experience and while overall, it was good, we didn’t like having the heavy medallion around our neck... wristband definitely worked better. A few issues encountered at the casino.... if you put cash in the machine, you must scan your medallion first otherwise when you cash out, it won’t put the cash on your card, but will instead put it on the card of the person sitting closest to you. Also, even when playing with your medallion, we experienced an issue where the machine said processing and showed that we had cashed out, but our bank balance was zero so watch your casino account closely! Seems there are a few glitches!
  13. Where to buy Ocean Medallion clip? Any idea?
  14. I am 66 days until my Regal Princess cruise. I download MedallionClass App. Set up username & password (I set the same as my Princess Cruise log in). I then click Get Ocean Ready link a booking. I input the 6 digits booking #, the app says "Your booking information does not match our records". Any idea what's wrong with my process? Am I supposed to wait until 60 days before sail date to do this? Just a couple of notes. 1) I am able to see my booking # and check in on Princess cruise, 2) I am from New York and hoping to get my Medallion before cruise date.
  15. Does anyone know when the enchanted bookings will start showing up on The Medallion class app? Curious as I have one of the first voyages on her when it first comes out.
  16. is this still happening and is the Finale in the theatre
  17. If your cruise is not an ocean medallion cruise, do you get the old style key card? thanks,
  18. We cruise February 9th does anyone know when we should receive our medallions?
  19. I did look on the Medallion and Ocean Ready threads but did not find an answer. We have 6 family members on Regal in April with 2 cabins and 2 separate bookings. Everyone will have a phone. Can we link the2 bookings on every phone in Ocean Ready?
  20. Has anyone tried using something like this for holding and then clipping their Ocean Medallions in place? Will they work? PS ...they are made for a fit bit but since I don't have one of those, was wondering if they would work for the OM.
  21. When I printed our Ocean Pass for the cruise on the Regal with my sister, the information on the bottom of the ocean pass states the cruise is 14 days and 5 ports. It is really a 7 day cruise with 3 ports. I am not overly concerned about this. I just mainly wondered if anyone had this happen? Just seems a little odd. Janet
  22. I just returned from a 15-night Transatlantic cruise on the Regal Princess. This was my first experience with the Ocean Medallion. Prior to the cruise, I read hundreds of postings here on CruiseCritic. There were reports from passengers who had already experienced the program, and commentary from passengers who had yet to experience it (and were giving their opinion about the technology). One of the more prevalent lines of thought that ran through those postings, was that the medallions were just "glorified cruise cards" and that the Carnival Corporation had wasted tens of millions of dollars developing and implementing this program. I though about this a lot during this extended cruise, while observing how I was using the Medallion, as well as how the other passengers were using theirs, and hearing verbal comments made about them. I came to the realization they are FAR more than "glorified cruise cards". While they do provide some passenger benefits, the real beneficiary is the cruise line. Those tens of millions of dollars were actually a fabulous investment, in a program to gather tons of information about what each and every passenger is doing (and has done) every minute of the day, from the second you board the ship, till the moment you disembark. Every dollar they spent, will yield significant multiples of value in the long run. Here's how. Each medallion is a GPS unit linked to your identity. Somewhere on the ship is a computer that knows where every passenger is located every minute of the day. And, depending on where you are, they have a pretty good idea as to what you are doing every minute of the day. Now, armed with terabytes of data (information) they never had before, the data-mining begins to feed the statistical analyses of a myriad number of management and sales programs. DATA = GOLD I seemed to have a lot extra time to kill, so I decided to see how many different ways I could come up with, to monetize all this data. I'd love to test my hypotheses. Maybe Mr. Donald (CEO of Carnival Corp.) would let me play with his data, if I ask nicely. Dr. J
  23. I am cruising on Crown in three weeks in the Med. This is the first time I will be in an ocean view cabin. I have two questions that I hope the CC community can help with. How are the Emerald deck aft cabins size? The website lists a large sq footage range. Also, what is the twin bed direction? By window or wall. If wall which direction. How is the humidity in the cabin. I am from the south and prefer a pretty high humidity to sleep well. In the past I have opened the balcony door. But that is not an option here. And the shower on hot is probably not enuf. I know....I know, but I do snore and the dryness makes it worse. Trying to save my BF sleep quality. I have a small portable humidifier that I can take if needed. Needs electricity, but I can bring ext cord. Just hate to take up luggage room. Opinions? Sent from my iPad using Forums
  24. We have booked a 3 cruise b2b (on a guaranteed basis) and received our ocean medallions, but our cabin for the last cruise hasn't been assigned yet. Not sure how that is going to work out. We booked guaranteed cabins for all 3 legs of the cruise. Our first 2 cruise cabins were assigned fairly quickly, but we now have our OMs in hand and still our last cruise cabin assignment remains in limbo. I was wondering if at some point in time we would have to go to the customer service desk to get our OMs reprogrammed, or maybe it would all happen at check-in desk. If anyone has had any first hand experience with a similar situation I would really like to hear from you. Thanks Tom
  25. Does anyone have a menu? I haven't noticed any reviews. Thanks
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