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We have booked a back to back cruise March/April 2019. How long is it before we are able to reserve a cabin.

We have selected an outside cabin deck 9/10 and I have called twice already but got same answer both times. It doesnt look like cabin reservations have been released. Initially they told us there is only 1 cabin available and that was an Accessible Room then no cabins avail yet to book.

We reserved a cabin last year for this years cruise but thought we done it 10 month before cruise. Any idea guys

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They are bookable as soon as you book your cruise, we reserved our cabin for Sep 2019 as soon as that cruise was released, probably 2-3 months ago.

 

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Thought so as last year was quick and easy. I have contacted Marella again this evening, prob get a response tomorrow

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We booked our cruise online and immediately telephoned marella customer service to reserve our cabin choice and aircraft seats. In the past we have found that TUI can be a little bit slow to answer email requests

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Booked my August 2019 b2b cruise in April 2018 and got the same cabin reserved on the same day as booking. Also, it only costs 1 £48 cabin reserve, even though it's 2 cruises. You get charged twice then refunded the extra £48.

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I phoned TUI before booking to check which cabins were available for next May, also for 2 back to back. I then booked and rang back next day to reserve my cabin. The one I wanted had gone but I got next door. And yes, it was £48 for the 2 cruises.

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Hi, Scapaflow.

We had the same thing a few weeks ago, we booked a cruise for September 2019 and tried to reserve a cabin but was told they couldn't do it as they had not been released yet ?? I phoned back a couple of days later and booked a cabin. I asked why I was told that I couldn't book a cabin a few days before and the operator didn't have a clue. Looks like the usual TUI/Marela wonderful communications !!

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Hi, Scapaflow.

We had the same thing a few weeks ago, we booked a cruise for September 2019 and tried to reserve a cabin but was told they couldn't do it as they had not been released yet ?? I phoned back a couple of days later and booked a cabin. I asked why I was told that I couldn't book a cabin a few days before and the operator didn't have a clue. Looks like the usual TUI/Marela wonderful communications !!

 

Thanks still no response from Marella / Tui , will be calling them on Monday

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  • 2 weeks later...

I booked our cruise for next April in May this year and only completed the booking when I knew what cabins were available using the phone number on the website after choosing cabin type I've never had a problem I've also booked in April for end of June next year and had no problem Seems very odd

 

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