Posted January 29th, 2018, 11:05 PM
This has been beaten to death on the Norwegian board and even though the couple admitted they screwed up, Norwegian refunded their cruise fare and is giving them another cruise.
So, expect all the whiners to come out of the woodwork now.
For the record, most of the people the couple encountered were not Norwegian employees, they work for the port. So, Norwegian is apologizing for the actions of a bunch of people that don’t work for them.
NEVER LEAVE YOUR PASSPORT OR YOUR MEDICATIONS IN CHECKED BAGGAGE. These people had cruised before - they should have known the drill.
I’m sorry to hear about your experience - didn’t you have trip insurance? That should have made refunds easy, although it doesn’t help with the stress of an illness or the missed vacation.
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Check in agents are actually contract employees of NCL. The same for all cruise lines in most ports. A friend of mine. Worked as a contract worker for Princess at Canada P,ace in Vancouver. He wasn’t allowed to work for other lines all season.