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Questions Regarding MSC Seaside


TravelinGert
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I have a question about the Fastastica Experience dining room arrangements on Seaside:

Once we are assigned a dining time, what happens when we arrive at the dining room? Is it the same assigned table and waiter for the entire cruise, or are we seated as we arrive?

Are we seated at large tables with other random guests? Or same tablemates for the entire cruise? Can we get a smaller table?

 

We were in Seaside last week and we had the Fantastica Experience. Before the cruise I requested a table for two with early seating. When we boarded, we went directly to the MDR to ask the Maitre D if we got our table for two. He said we did. We had an assigned time of 5:30 PM in the Ipanema MDR and we were happy with our table for two. It was the same table every night and we had a great waiter too.

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We can only hope! We cruise on February 24th and would love to have the sports bar as an option for snacks.

I totally agree with this. Obviously not adeal breaker for me as I have bookedSeaside for October 2018 but have to say I was dissapointed. We have sailled NCL and so enjoyed the complimentary pub food called Oshehans. Ithink from the sound of the complimentary options on seaside or lack thereof it would really help if they were to make the spirts bar complimentary.

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We can only hope! We cruise on February 24th and would love to have the sports bar as an option for snacks.

 

I totally agree. Not a deal breaker as i have booked a cabin for October but really loved having the complimentary pub on NCL . I think it would enhance peoples experience to offer a little bar food for free.

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I totally agree. Not a deal breaker as i have booked a cabin for October but really loved having the complimentary pub on NCL . I think it would enhance peoples experience to offer a little bar food for free.

 

 

 

I agree too. When I booked, I just assumed the Seaside Sports bar would be like the Divina. Again, not really a deal breaker but as the NCL Escape sails similar itineraries on the same days from the same Ports it’s fair to compare the experiences.

 

 

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I agree too. When I booked, I just assumed the Seaside Sports bar would be like the Divina. Again, not really a deal breaker but as the NCL Escape sails similar itineraries on the same days from the same Ports it’s fair to compare the experiences.

 

 

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Seems like another stupid move by MSC, especially since the food was already free on Divina.

 

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UPDATED 1/9/18:

Questions and Answers so far:

1. When and Where is the CC Meet and Mingle?

 

Answer: They've been holding them at 4 or 4:30 on the first sea day in the Haven lounge.

 

2. I've read a lot about musical offerings on the ship including Latin, Opera, and such. Are these all being held in the Metropolitan Theater? If not what other locations should we be watching out for on our cruise?

 

Answer: The theater is putting on shows at 7:30, 9:15, and 10:15 or 10:30 PM at least in the Dailies I've seen so far. All the clubs have performances and / or parties as listed in the Dailies as well including a Disco party at the Garage Disco and dance classes and performances at the Haven Lounge. BeerProv has been in the Theater at 11:30 PM and has been well received but reportedly not child friendly. :)

 

3. How were the lines for the zip line and water slides?

 

Answer: The lines for slides and ziplines have been reported as not bad but lengthening as the cruise progresses. They started charging $10 for one or $50 for unlimited zipline rides for all guests in the same cabin and reportedly something for the sliding board interactive slide the first post-holiday cruise so my guess is those lines just got a lot shorter. I have not seen reported what the charge is for the slide or if the $50 per cabin fee covers that as well.

 

4. How about some pictures of the menus from the MDR?

 

Ashley from CC has kindly posted this and other images above just scroll back to Post 62. Also found another example of an MDR menu for a formal Gala night here.These are from the TA. Thread posted up for MDR menus and Dailies here. Looks like they're using the same menus as Divina most likely if that helps anyone with special dietary concerns.

 

MDR Kid's Menu Here.

 

5. What about the Sports Bar ? Additionally could we get a picture of the food menu?

 

Answer: Sports Bar Menu here and here and here and here and here courtesy of Ashley at CC. Some occasionally report free nachos available.

 

6. What are the height or age requirements for the slides?

 

Answer: Ashley@CC says for the Adventure Trail, it's 32 inches/80 cm.

 

7. Could we see the non-alcoholic and coffee beverage menus, please? Also could we get confirmation as to where the ice cream and coffee drinks included on the drink plans are available?

 

Answer: So far all I have definite is some of the menus on this thread have non-alocholic and coffee drinks. More in posts #66 and #67 of this thread from Ashley.

 

Ashley also reports in post #120: Venchi gelato is included in the beverage packages. Venchi coffee, up to a value of $7.50, is included in the classic drink package. The premium package includes all Venchi coffee drinks. Retails items are not included in the beverage packages.

 

More about Venchi:

 

They sell classic lemon, hazelnut spread, and etc crepes which are not included in any drink package. Price unknown.

 

Chocolates are $10 per 100 grams which roughly equals between 6 and 7 chocolates.

Boxes are $15-40+ and $17 for the hazelnut spread used in many of their drinks. They had a cut price sale on these items the last day of the last holiday cruise.

 

If you have the Deluxe plan they offer chocolate cocktails ($8.50 ea) and an espresso trio that includes a cup of espresso and three chocolates ($4.00 ea trio). They also offer a chocolate-covered gelato bar price unknown.

 

8. Please post links to some pictures of the themed events and / or a list of themed events currently being held on the Seaside. Some of us like to bring costumes.

 

Answer: No photos but Ashley@CC reports there were Gatsby- and 60s/70s-themed parties while onboard. Karim Corporate Entertainments Manager MSC Crociere mentions White Party, Tropical party, Caribbean nights and others in this video he posted to Facebook. I've also seen Great Gatsby party, White Party, and Disco Party in the Disco bar mentioned in reviews from the Caribbean. Also spied a Country and Western party on a Daily Seaweeyin posted, but it may have only been a New Years Day thing.

 

9. Is there a cigar bar? If not where is smoking allowed?

 

Answer : Smoking is not allowed in cabins, on anyone's balcony, or in any area not specifically marked with signs. Thus far it has been reported one side of Miami Beach Pool, the slots area of the casino with extra ventillation, and a part of deck 19 are labeled for smoking. Any updates appreciated.

 

10. Are there any drink coupons available on board such as the 18 for $89?

 

Answer: Drink coupons can no longer be bought but still come with Fantastica plans.

11. What restaurants are included for the Black card dinners?

Answer reported my Ashley at CC in post #120 Black card members are entitled to a complimentary specialty restaurant “Tasting Menu” dinner for 2 once during the cruise (beverages excluded). Offer is per stateroom. Except when it isn't - conflicting reports from many who've recently sailed. The tasting menus we refer to are the same as the dining experience menus. Guests can choose from any restaurant on board.

 

12. How about menus for the specialty restaurants?

Answer: Found this thread. Ashley@CC reports she has added the Bistrot La Boheme and she has also been kind enough to answer other questions as well.

 

Butcher's Cut and Ocean Cay and Chef Roy's Teppanyaki and Sushi and also Bistrot La Boheme and drinks menu Courtesy of Ashley@CC

 

Dining section of Ashley's review

 

13. How much are the YC cabanas topside?

Answer: This thread reports $149 on sea days and $99 on port days.

14. Is the Specialty Restaurant Trio available on board and how much?

 

Answer: jmele999 had this to report: They told me about the $69 pp trio special which uses the set menu shown in links above reportedly. Ocean cay is $40 pp which includes a 25% discount. There is a $75 pp Chef’s table at Butcher’s cut.

 

15. Can we get details regarding under-3s baby care on Seaside? Is there evening care available?

 

Answer: Link provided by Mycykfamilytime - More extensive information on kids activities and care provided by Ashley@CC in Post # 68 of this thread. Updated for the Caribbean here and here and here

 

Kids Club and Activities Informative Videos:

 

The MSC employee giving the tour states there is no extra charge for anything in the kid's club which will be great news for parents. MSC has also posted up an advertising video about the kid's club and children's water are
.

 

is a video of the water park in actual use.

 

I've seen some asking what special events they had for kids over the Christmas cruise because they might like to book for next year.

Looks like just a picture opportunity and a lovely gift for the kids.

 

Also please be aware they are requiring closed toed shoes for the younger kids club.

 

Reports are they are doing the Happy Diner program and also letting kids be dropped off to eat dinner in the buffet with the Kid's Club then stay until closing around 10:30 or 11 PM. Refer to the Kid's Club schedule for closing time.

 

16. Do they offer a package deal on the Seaside for the Bowling , simulator , and 4 D movies, where you pay a fee (it was $85 on the Divina ) per cabin for unlimited use of these attractions ?

 

Answer: Only confirmed offer is $25 gets you $30 worth, $50 gets you $65, $70 gets you $100, and $100 gets you $160. I do not know if this is a separate card everyone in a cabin can share. Interactive movies $10 each and there are ten different ones. Bowling is $25 for 30 minutes lane rental plus $2 a pair for shoes.

 

17. What are the height or age requirements for the ziplines?

 

Answer: Seaside Ziplines per MSC:

Height Restriction: Minimum 52in/130cm

Weight Minimum: 75lbs/35kg

Weight Maximum: 290lbs/130kg

 

More to be found here. Assuming you can somehow enlarge it enough to read it, anyways. :)

 

18. What about the comedy club? Tells us something about the acts and if you enjoyed them.

 

Answer: It's improv style BeerProv, lasts about 45 minutes late in the evening in the Theater, and has been positively reviewed. It has been mentioned frequently it is definitively not child friendly.

 

19. Do we need to book our seats for the shows in the Metropolitan Theater or can we just show up provided we don't mind where we sit? I've read the shows are amazing and won awards so we're really hopeful we'll get to see all of them.

 

Answer: Ashley@CC has kindly replied stating they just ask that you book a time but don't reserve specific seats in order to make sure to have enough seats for everyone. They scan your card for the reservation up until 5 minutes before show time when they open any seats not yet claimed to those waiting.

 

20. The all inclusive drink plans list fruit drinks, milkshakes, energy drinks, ice cream, coffee drinks, premium tea, hot chocolate, and non-alcoholic cocktails. Other than the non-alcoholic cocktails which are listed on pretty much all the bar menus I've seen and the coffee drinks, fruit juice, and energy drinks I spied on the Atrium bar menu, where are these items found on Seaside? Especially interested in the ice cream and milkshakes.

 

From Ashley at CC: Ice cream and milkshakes can be found at either Venchi location or at the Miami Beach Bar and Miramar Bar. I believe Miramar is reserved for Aurea or those who buy passes if offered to the Aurea deck. As for coffee, tea and hot chocolate, those can be found at nearly every bar onboard, as well as both Venchi locations.

21. Can you go to the Bistrot La Boheme and just order say a dessert to share and drinks on your all inclusive plan?

 

From Ashley at CC: Yes! Bistrot La Boheme's desserts are amazing. Because it's a la carte, it's possible to just go there for dessert.

 

22. Anyone ever taken one of those golf umbrellas or sun shades that clip on your chair or lounger on an MSC cruise ship and used it at one of the pools?

 

No takers yet. Hopefully we will find MSC has something in mind already for a bit of shade in the pool areas that isn't going to be revealed until the ship is fully settled in Miami.

23. How much are the RFID wrist band substitutes for cruise cards?

 

$15 each unless you are in one of the groups which receive them as included. Reportedly kids enrolled in the kid's club, YC and Aurea guests all receive them at no extra charge. The bands open your cabin door, but to turn on the lights in your cabin you will need your card. Reports from MSC are a child finder for younger kids will soon be released which utilizes the wrist bands to locate kids in public areas of the ship.

 

24. Are hair dryers provided and do they work?

 

There is supposed to be a hair dryer in each cabin mounted in the drawer which Ashley has helpfully supplied a picture of. It appears to be the same dryer seen in several other ships and probably works approximately the same .

25. What about towels?

 

They have kiosks by the pool where you exchange for towels same as most other ships and your room steward takes care of towels in your cabin as is usual. No reports as to how towels for shore days are handled but will go out on a limb and suggest at worst you can grab one at the towel kiosk by the pool and just return it after you get back on the ship.

26. What about the casino?

There is no craps table. There is at least one roulette wheel. Reportedly there are prizes such as on board credits and discounts on future cruises for points. Parts of the casino allow smoking but reports are not the poker tables and blackjack area. Texas Hold'em poker has been advertised in at least one Daily as $3 stake during Casino happy hour.

 

27. What about the movies?

Many available for $8 each on demand in your cabin on the TV. Other than holiday movies only Spiderman Homecoming has been reported on the big screen. Showings at 8:30 and 11 pm

 

28. Mini bar menu?

 

Graciously posted here by Seaweeyin.

 

29. Internet cafe or printer available?

 

No internet cafe or printer for passenger use seen on TA. Might be something in the business center now?

 

30. Self-service laundry?

 

No self-service laundry.

 

31. Metal walls and doors for magnet use?

 

Seems to vary based on room type possibly because of decoration placed over the walls and doors.

 

32. What about the movies in the cabins and on movie nights?

 

There are movies on demand for $8 in the rooms and they are numerous. Big screen movies have been mostly holiday fare with a few newer movies thrown in so far. They're shown at 8:30 and 11 pm at the Miami Beach pool in the rear.

 

33. Can the TV's in the rooms be moved, extended, or swiveled for ease of watching throughout the room?

 

The TVs swivel only.

 

34. Where is breakfast available on Seaside?

 

Thanks again to Seaweeyin: Breakfast is available in both buffets, in the seashore restaurant, pastries in seaview lounge, and for fee brunch in the French bistro and in the steakhouse. The steakhouse brunch menu looked really good, but we never managed to get to it. I think it was only served on sea days.

 

Yes, there is a small selection of pastries in the news cafe (seaview lounge)

 

And some special information to note: Cabin lights must be turned on with a keycard. Be warned: You can't cheat the system on this one; it won't recognize business cards, credit cards or any of the other workarounds cruisers often like to use. Buttons near the door tell your room steward if you'd like your room made up or if you'd rather not be disturbed based on whether or not a cruise card is in the lights outlet. Outlets include both 110-volt American and 220-volt European ones. There's also at least one USB outlet near the beds in each stateroom.

 

Here is a picture of a bulletin showing the cost of passes for the thermal spa. $60 for one or $90 for two for a one day pass or $340 for one and $510 for two for the week. You also can receive access by purchasing in advance or with the purchase of certain spa services in advance for less.

 

 

Breakfast in the Buffet:

 

is a video of breakfast in the buffet. Love the hand washing sinks. Guy isn't really the best camera man probably because he's having to keep track of a couple of active kids while recording, but still interesting. I appreciate that he tried.

 

Found another Seaside breakfast buffet video for the Marketplace Buffet

. He gives descriptions of many of the offerings which is wonderfully helpful. Looks like lots of choices and those jam dispensers look like a wonderful idea.

 

is video from the same guy for the Deck 16 buffet at I think lunch. I'm hungry just watching! He also did
. Has anyone got prices for the boxed chocolates or the by the each chocolate bar? That penguin is hilariously adorable.
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Seems like another stupid move by MSC, especially since the food was already free on Divina.

 

In December 2016, the food in the Divina Sports Bar was NOT complimentary, and the Mealtime Beverage Package could only be used in the buffet and MDR. When I returned in May 2017, the food in the Divina Sports Bar WAS complimentary, and the Mealtime Beverage Package was expanded to include the buffet, MDR, all bars and all specialty restaurants.

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In December 2016, the food in the Divina Sports Bar was NOT complimentary, and the Mealtime Beverage Package could only be used in the buffet and MDR. When I returned in May 2017, the food in the Divina Sports Bar WAS complimentary, and the Mealtime Beverage Package was expanded to include the buffet, MDR, all bars and all specialty restaurants.
Right. So they made it free on Divina after it initially was not, and then went back to the original approach on Seaside. Did they think that customers wouldn't notice or just not care?

 

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What can you use the Fantastica drink coupons on? Is it the same as the basic drink package list? What can they be used on at Venchi?

 

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Reports I have read from the ship are the drink coupons have been honored at Venchi for milk shakes, the regular coffee drinks (no alcohol) and the gelato by the cup. One review said they'd been given gelato bars without any chocolate as well on their first day but were refused them the next night so that may have been an error. The espresso with praline trio, chocolate-covered gelato bars, and the chocolate cocktails require the deluxe drink package.

 

Other than that the coupons are being accepted for anything on the basic drink package. So non-premium cocktails up to $7.95, wine by the glass up to $7.50, beer to $5.50 plus energy drinks, smoothies, milk shakes, canned sodas, fruit juices (reportedly not fresh squeezed oj in the MDR in the am), bottled water.

 

Only the deluxe drink plan covers the mini-bar.

 

Fantastica gets delivery of room service no extra charge.

 

Hope this helps. :)

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In December 2016, the food in the Divina Sports Bar was NOT complimentary, and the Mealtime Beverage Package could only be used in the buffet and MDR. When I returned in May 2017, the food in the Divina Sports Bar WAS complimentary, and the Mealtime Beverage Package was expanded to include the buffet, MDR, all bars and all specialty restaurants.

 

You must have just missed the change. Was on the New Years 2017 sailing and all the items were free in the Divina Sports Bar.

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15. Can we get details regarding under-3s baby care on Seaside? Is there evening care available?

 

Answer: Link provided by Mycykfamilytime - More extensive information on kids activities and care provided by Ashley@CC in Post # 68 of this thread. Updated for the Caribbean here and here and here

 

Kids Club and Activities Informative Videos:

 

The MSC employee giving the tour states there is no extra charge for anything in the kid's club which will be great news for parents. MSC has also posted up an advertising video about the kid's club and children's water are
.

 

is a video of the water park in actual use.

 

I've seen some asking what special events they had for kids over the Christmas cruise because they might like to book for next year.

Looks like just a picture opportunity and a lovely gift for the kids.

 

Also please be aware they are requiring closed toed shoes for the younger kids club.

 

Reports are they are doing the Happy Diner program and also letting kids be dropped off to eat dinner in the buffet with the Kid's Club then stay until closing around 10:30 or 11 PM. Refer to the Kid's Club schedule for closing time.

.

 

Ok - that video looks great.... I'm only a little hung up that it is from 2013.... :P

 

Thank you for organizing all these excellent links.

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I think the 2 little ones traveling with us will love this menu - we live in the US. I just passed it along to my daughter and daughter-in-law and they are thrilled with it.

 

\o/ Hurrah! \o/

 

My grandkids would love it, too. Part of the reason we're taking this cruise is to suss out how well we think the grandkids would like to join us for our next cruise either on MSC or RCI. My pickiest eater would love grilled minute steak so on that alone MSC is currently in the lead. So few restaurants offer any sort of small steak or roast beef to kids which are his absolute favorite things to eat, and he usually doesn't want any fish sticks, hot dogs, french fries, or chicken strips. Yeah I know what's with that kid? :rolleyes: Guess he's destined to be a healthy eater. :)

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Has anyone seen recent news on whether Black Card members have been able to get two free meals for 2? I know their official policy changed, but I read that people were still able to get the second meal either by complaining to the Black Card person or simply by using one person's seapass card for the first meal and the second person's card for the other meal.

 

Also, I know that the Butcher's Cut menu is available on the MSC site (and linked here) but has anyone posted a scan? I was suspicious about the "experience" menu being on the brunch page and wanted to make sure that it was the dinner menu.

 

And one more -- on their website, they say "Dedicated Gluten-Free, and Vegetarian menus of freshly-prepared culinary specialties". Has anyone seen evidence of these (vegetarian in particular)? I'm thinking the stuff on that page may not mesh with reality since it's also where they talk about the buffet being open 20 hours a day with "Casual dining without compromise".

Edited by MisterBill99
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Has anyone posted a full set of MDR menus?

 

 

I don't think we've seen a full set of MDR menus yet although Seaweeyin's and one other review had a lot of them. They appear to have had special menus for things like Christmas Day and New Years so I think there are probably a couple of menus out there I at least haven't yet seen for Seaside. Some who cruise regularly with MSC said they are using the same menus as Divina so that may help.

 

Edit: And I'll add by googling MSC Divina menus I did find matches to some of the menus posted previously here on CC from Seaside. Seaside also shares the same room service menu as Divina.

 

Has anyone seen recent news on whether Black Card members have been able to get two free meals for 2? I know their official policy changed, but I read that people were still able to get the second meal either by complaining to the Black Card person or simply by using one person's seapass card for the first meal and the second person's card for the other meal.

 

Also, I know that the Butcher's Cut menu is available on the MSC site (and linked here) but has anyone posted a scan? I was suspicious about the "experience" menu being on the brunch page and wanted to make sure that it was the dinner menu.

 

And one more -- on their website, they say "Dedicated Gluten-Free, and Vegetarian menus of freshly-prepared culinary specialties". Has anyone seen evidence of these (vegetarian in particular)? I'm thinking the stuff on that page may not mesh with reality since it's also where they talk about the buffet being open 20 hours a day with "Casual dining without compromise".

 

I think the one or two black card meals has been kind of kicking back and forth depending on who they talked to on the ship. Or at least that is the best I can tell.

 

As far as the Gluten-free and Vegetarian menus go the vegetarian options are shown on the regular menus I've seen from the MDR. Not sure about the gluten-free menu but I did read a comment where someone who's cruised on MSC several times said they always bring her husband's gluten-free food out separately because it is prepared in a separate kitchen and he's never had any reason to think there was any cross-contamination. She said he would know as he is extremely sensitive to it and suffers greatly from even a small amount. Others have also stated they prepare all the food allergy food in this separate kitchen. I think these experiences were on other MSC ships but I've read no reports it is different on Seaside.

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Gert ... When we were discussing the meals situation with Valentina the VC rep on Seaside she brought out a paper copy of the 1 meal per cabin situation which was issued November 2017, we did make her aware that our Black cards had been earned by 5 previous cruises. The following day we received a voucher each for 2 people with Valentina`s name on them, the problem is it was halfway through the cruise which gave us little room to book our 2 separate restaurant meals.

 

Since being home I have written to the UK office to ask for clarification but they appear to be passing the question from one place to another, I have had a response from the VC but nothing to do with the questions asked. The wording for the meals on the UK site is different from the USA one.

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Gert ... When we were discussing the meals situation with Valentina the VC rep on Seaside she brought out a paper copy of the 1 meal per cabin situation which was issued November 2017, we did make her aware that our Black cards had been earned by 5 previous cruises. The following day we received a voucher each for 2 people with Valentina`s name on them, the problem is it was halfway through the cruise which gave us little room to book our 2 separate restaurant meals.

 

 

 

Since being home I have written to the UK office to ask for clarification but they appear to be passing the question from one place to another, I have had a response from the VC but nothing to do with the questions asked. The wording for the meals on the UK site is different from the USA one.

 

 

 

Just read the U.K. terms and conditions and it seems to be per cabin?

 

 

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Gert ... When we were discussing the meals situation with Valentina the VC rep on Seaside she brought out a paper copy of the 1 meal per cabin situation which was issued November 2017, we did make her aware that our Black cards had been earned by 5 previous cruises. The following day we received a voucher each for 2 people with Valentina`s name on them, the problem is it was halfway through the cruise which gave us little room to book our 2 separate restaurant meals.

 

Since being home I have written to the UK office to ask for clarification but they appear to be passing the question from one place to another, I have had a response from the VC but nothing to do with the questions asked. The wording for the meals on the UK site is different from the USA one.

 

It's looking very likely that this benefit has been reduced for couples who are both at Black Card level, Dave. When we were on Orchestra over Christmas, I saw this being discussed on the forum, so I asked the Cruise Consultant about it. He told us that "officially" it is one dinner for two per cabin. He did offer to give us an extra voucher, which we respectfully declined as we hadn't planned to eat a second time in the only Speciality Restaurant onboard. I'd never before used the voucher that they issue; we always just turned up in the restaurant and submitted my card one night and DH's on the second one. We did this as recently as October last on Magnifica without any problems, so it's interesting to note what you say about the notification being dated November 2017.

 

It seems to be just another sneaky watering down of the Voyagers Club benefits and may be as a result of so many people status-matching to Black Card level.

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It seems to be just another sneaky watering down of the Voyagers Club benefits and may be as a result of so many people status-matching to Black Card level.

 

 

Bea ... Those were my thoughts exactly on the ship when Valentina showed us the paperwork about this subject, while it may be bringing in extra revenue I believe they have made a rod for their own back with the status match.

Also it seems that they have removed the wellbeing package from the Aurea experience as we have discussed previously. I have a copy here of the old Loyalty programme with all the previous privileges on it, headed MSC A truly rewarding experience !

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