Jump to content

Recommended Posts

1; What was the rationale for removing baths in all 10 suites on Pursuit and do you intend to alter Journey and Quest?

 

2: Since Azamara knew in October of these changes why does website not reflect that?

 

3:When will Guatemala know of these changes as incorrect information given this week.

 

4: Have you advised bookers and Travel agents of these changes?>

Link to comment
Share on other sites

  • 2 weeks later...

Hi Procter,

 

The final deck plans of Pursuit are not readyyet as we are still working on the finishing touches on both the public areas and the guest staterooms.

It is likely that there will be no baths in the top suites, but it is worth noting thatcustomer feedback is that usage of the tubs is declining.

 

Once everything is finalised, we will of course update the website, the call centre and our Trade Partners. We hope to have this information with the next month.

Many thanks,

Richard

Link to comment
Share on other sites

+

Richard,

Thanks for reply but sadly raises more questions than answers.

1:I would love to see the Customer feedback or questionnaire re did you use your bath etc.

Why not offer the choice?

2: Why has Miami and Nicole confirmed that there will be no baths in these suites.

This was confirmed prior to October launch of Pursuit and confirmed again in an email to a Cc member in February.

Are you confirming that this is not so?

 

Thanks

Link to comment
Share on other sites

Richard,

I appreciate this is a difficult question but ARE YOU SAYING that the communications from Nicole are incorrect when she confirmed to a CC member who I will not name that there are no baths?

If there are no baths then please be honest.

Link to comment
Share on other sites

 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...