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Free Upgrades on Royal


gaylemh
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Has anyone ever received a call for a free upgrade when they book through Casino Royale?

 

Not a phone call but when I showed up for a cruise on Adventure OTS last January that was Casino Royale push offer, they had to search to find our sea passes. Apparently the push had not filled all the allocated Casino rooms and someone upgraded me from a 2nd deck OV to an 8th deck balcony so the checkin people were looking for the sea passes in the wrong box. As to phone calls, I used to get them from Carnival's upsell fairy, but have not received any like that from Royal. Where we have to call in to book a Casino Royale offer, the upsell attempt takes place on the booking call.

George

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  • 2 weeks later...
Has anyone ever received a call for a free upgrade when they book through Casino Royale?

 

No call for a free upgrade... but I just posted that I booked a cruise through casino royale and then received a call offering me a new FREE cruise. They did say then won't call for a free upgrade but will upgrade you in the system automatically if your preferences are set that way.

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  • 3 weeks later...
No call for a free upgrade... but I just posted that I booked a cruise through casino royale and then received a call offering me a new FREE cruise. They did say then won't call for a free upgrade but will upgrade you in the system automatically if your preferences are set that way.

Can I have the number for Royale Casino bookings?

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  • 3 weeks later...

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