17 never again

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#1
england
1 Posts
Joined Jun 2012
Just returned from cruise to Bilbao and was looking forward to celebrating our wedding anniversary in 17 having dined there previously.Got a shock it has jumped up to £28 but never mind it was a special occasion, but then came the meal.
First we were given a free pre-starter which was 2 king prawns with a minute bit of shredded lettuce served on what i can only describe as a 4inch wall tile.
The starter we ordered was fine but the main course we ordered Dover Sole à la Meunière with Baby Vegetables arrived several minutes were then required to bone the fish whilst the veg which arrived first went cold followed by the fish the waitress serving my wife then announced here is your butter sauce and drowned her fish with it my waitress just gave the jug to me.My wife who was feeling slightly under the weather due to rough seas felt unable to eat hers and left me with mine.The desert course i ordered was summer berries terrine of which i got 3 berries in a jelly didnt want to create a scene but will never eat in 17 again thanks [email protected] for a wonderful anniversary not
#2
West Country, UK
4,283 Posts
Joined Sep 2007
Welcome to cruise Critic.

I am sorry you were disappointed in your meal. Surely however, it would have been better to complain while on board when they may have been able to do something about it ?
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Host Sharon


Cruise Photos:
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Ships sailed on:
Vistafjord, Caronia, QE2, Queen Mary 2, Queen Victoria, Queen Elizabeth Maiden Voyage, Aurora, Arcadia, Oriana, Oceana, Artemis, Ventura, Balmoral, Braemar, Adonia, Discovery, Royal Princess (2013 ship), Nautica, MV Funchal, Zaandam, Saga Pearl, Anthem of the Seas, Norwegian Escape, Harmony of the Seas. Also Rhine and Dutch river cruises

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Independence of the Seas, Azura, Artania, Prinsendam, Maasdam, Crystal Symphony, Saga Sapphire, Saga Pearl II, Marco Polo



To come:-
Saga Sapphire Xmas Markets 2017
Aurora circumnavigation of South America 2018

Oriana - Iceland & Greenland July 2018
Arcadia - USA & Canada Sept 2018


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#3
Taunton
488 Posts
Joined Nov 2009
Originally posted by Host Sharon
Welcome to cruise Critic.

I am sorry you were disappointed in your meal. Surely however, it would have been better to complain while on board when they may have been able to do something about it ?
Agreed, although when we made a complaint about 17 to the manager at the time the response was very dismissive. I followed it up with a note to the Food and Beverage Manager, as suggested, but didn't get a reply. It not like me to let things go but on this occassion I did and got on enjoying the holiday.

On our next cruise we gave 17 another go, after all it gets many good reviews, nothing to complain about but very unimpressed with the food.

So me to, 17 never again.
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#4
York, UK
4,574 Posts
Joined Jan 2009
Sorry you had a bad experience. If ever we have been dissapointed with a meal onboard they have always worked to resolve it so it is very strange your comments went unanswered.

Personally we have tried 17 and didnt like it. The menu and food was very rich with choices more relevant to a 1980s restaurant. However many love it. The price hike to £28 seems to have hit business as they were everywhere on our cruise in May trying to sell it.
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#5
Whitley Bay, North East England
6,554 Posts
Joined Nov 2006
I have to say that the meal we had in 17 last September was exceptional, in fact we both agreed that it was the best fine dining meal we had had.


Gan Canny


Dai
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Aurora AU112 Arcadia AR223
Aurora R418 Aurora R419
Adonia F507 Adonia F508
Aurora R525 Arcadia J625
Oceana E721 Oriana X718
Arcadia J813 Oriana X820
Ventura N902 Aurora R913
Arcadia J004 Oceana E021
Ventura N110 Azura A121
Aurora R119 Ventura N210
Arcadia J217 Oriana X302
Oriana X312 Aurora R315
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Oceana E426 Arcadia J510
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Oceana E625 Crown Princess May 17
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To Come

Azura 17
Azura 17
Ventura 18
Oriana 18
Oriana 18
Ventura 19
Ventura 19
Britannia 19
Ventura 9
Ventura 19




Gan Canny

Dai
#6
hampshire england
1,455 Posts
Joined Jul 2004
You must have been unlucky. I agree with Dai - the meal we had in XVII last year was amongst the best we have ever had, let alone at sea. It is a shame when something you look forward to turns out to be a disappointment.
#7
UK
184 Posts
Joined Sep 2008
We ate at 17 about 10 days ago and the food was wonderful but I'm not impressed at a £28 cover charge. On our first Azura cruise we ate there twice, but not at £28 each.
#8
Between Bath & Bristol, England
3,301 Posts
Joined Mar 2007
I've eaten in 17 too and it was nice, not the best supplement restaurant in my experience.

MPW Ocean Grill on Oriana was. May 2012, tried both menus.
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Since 2006:
Ships sailed on: P&O Arcadia (x3), Aurora (x3),
Azura (x2), Ventura(x2), Oceana (2), Oriana(2),
Celebrity Equinox,
Ship visits: P&O Artemis, RCI Independence of the Seas, HAL Prinsendam, Cunard Queen Mary 2
#9
1,065 Posts
Joined Feb 2009
As a side issue, the last time we ate in 17 it was extremely rough seas. Did not really bother us but several people felt unwell.

They decided to refund all monies paid. As far as I am aware nobody asked for it, they just did it.

There must have been about 15 - 20 people in the restaurant.

.
#10
105 Posts
Joined Feb 2012
I agree with Dai - the meal we had in XVII last year was amongst the best we have ever had, let alone at sea. It is a shame when something you look forward to turns out to be a disappointment.