Posted June 5th, 2013, 11:09 AM
Due to unprecedented high water levels and subsequent flooding in Europe, we have decided it is necessary to cancel additional upcoming cruises. Specifically we are sorry to report the cancellation of:
We are well into the process of contacting all guests scheduled to depart for these cruises (and the travel agents who booked them) to offer a refund, which includes:
- The June 7th departure of Blue Danube Discovery (WBN 30607) aboard the Avalon Luminary
- The June 7th departure of Jewels of Central Europe (WBR 30607) aboard the Avalon Luminary
- The June 10th departure of Austrian Highlights & Bavaria (WVP 30610) aboard the Avalon Affinity
1) Providing a full refund on the cruise.
2) Providing all travelers who booked air with Avalon a full refund on air (including covering change fees).
3) Covering change fees for air for any passengers who did not book air with us.
We are also offering travelers a $500 credit on a future Avalon cruise.
If you are one of the passengers affected by these cancellations, we ask that you call us at 800.372.1761 or email [email protected].
For any other travelers worried about the status of your upcoming vacation, we do not anticipate having to cancel more cruises. We will, however, provide updates here, if further cancellations are needed.
Great communication with guest on your part. This is what makes you a top notch cruise line!
"No shoes, no shirt, no problems...."
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