WVTEX Posted November 12, 2010 #1 Share Posted November 12, 2010 Had a recent diasterous cruise on Carnival Glory. Had major embarkations and debarkation issues and THEN the Norovirus struck. Per CDC, 3.76 % of passengers and 1.71% or crew REPORTED illness. I wrote a nice letter to Carnival explaining our issues and the fact we already had another cruise booked and paid for with Carnival in 2011 - expecting some onboard credit or SOMETHING. All I got was a letter saying they were looking into the em/debarkation issues and they proceeded to tell me every ship has some illness and there was no indication it was from food or water. The CDC says norovirus is more likely to be from contaiminated food and water than from contract transfer. So basically they are not willing to do anything. Anybody have experience with getting the cruise line to do anything for the problems???? Link to comment Share on other sites More sharing options...
user2835 Posted February 8, 2011 #2 Share Posted February 8, 2011 Hahahaha.... I'm still laughing at that one. Had a near death experience due to Norovirus on Carnival Glory. Wrote them a nice letter. Explained that my husband & I were quarentined in our room for four days, missed two ports, and felt like we would die, due to a virus that the CDC and FDA both agree is transmitted through contaminated food or water. Got a nice letter back from Carnival saying sorry and hope you'll cruise with us in the future. NOT A CHANCE, CARNIVAL! Link to comment Share on other sites More sharing options...
happy cruzin Posted February 8, 2011 #3 Share Posted February 8, 2011 Compensation is not likely. It is difficult to PROVE that the Noro came from something that the cruiseline did - or didn't - do. They are going to say you could have picked it up from another passenger or while in port - and they are not responsible. Link to comment Share on other sites More sharing options...
Jules215 Posted February 8, 2011 #4 Share Posted February 8, 2011 Yep...In Jan. 08 my partner came down with "something" on the ship, ( not sure if it was noro, or not), and both of us were confined to the cabin for the last 2 days of the cruise...We were compensated aprox. half of our cruise cost back for a future cruise...However, this was on RC. Link to comment Share on other sites More sharing options...
firefly333 Posted February 9, 2011 #5 Share Posted February 9, 2011 3% of 3200 is what 100 pax said they got sick out of that many .. and probably not all had noro. Iv gotten sick on my first two B2Bs on Carnival. .. both of them. I guessed from another pax and I touched what they touched .. who knows. It didnt occur to me to ask for compensation, luck of the draw. Link to comment Share on other sites More sharing options...
LHP Posted February 9, 2011 #6 Share Posted February 9, 2011 Unfortunately, you (or someone in your party) could have contracted Noro and brought it on the ship yourselves. (NOT saying this is what happened) I am just explaining why Carnival would not compensate for something they have no way of knowing how you got it. Oldest son had a wonderful bout of it from his college campus about 4 months ago.....he wasn't compensated either....;) Link to comment Share on other sites More sharing options...
MrPete Posted February 9, 2011 #7 Share Posted February 9, 2011 Had a recent diasterous cruise on Carnival Glory. Had major embarkations and debarkation issues and THEN the Norovirus struck. Per CDC, 3.76 % of passengers and 1.71% or crew REPORTED illness. I wrote a nice letter to Carnival explaining our issues and the fact we already had another cruise booked and paid for with Carnival in 2011 - expecting some onboard credit or SOMETHING. All I got was a letter saying they were looking into the em/debarkation issues and they proceeded to tell me every ship has some illness and there was no indication it was from food or water. The CDC says norovirus is more likely to be from contaiminated food and water than from contract transfer. So basically they are not willing to do anything. Anybody have experience with getting the cruise line to do anything for the problems???? Compensation from whom? The person you caught it from? Good luck with that one. Next will be posts about colds and flu. The ship is not a carrier of these either. It's us damn humans. Link to comment Share on other sites More sharing options...
gertiesmom Posted February 9, 2011 #8 Share Posted February 9, 2011 I got norovirus from my grandma on christmas eve... spent christmas day in the hospital. Maybe i should ask her for some compensation. On a serious note... norovirus can happen anywhere, anytime. It doesn't just happen on cruise ships. Good luck getting compensation. Link to comment Share on other sites More sharing options...
salty dingo Posted February 9, 2011 #9 Share Posted February 9, 2011 Asking for credit due to a disease outbreak is like asking for credit due to stormy weather. That's all part of the chance you take. Hopefully it won't happen, but if it does, you sort of expect it might. No compensation is in order here. Link to comment Share on other sites More sharing options...
phroggie Posted February 9, 2011 #10 Share Posted February 9, 2011 Time to review the term force majeure. Link to comment Share on other sites More sharing options...
Smoofdaddy Posted February 9, 2011 #11 Share Posted February 9, 2011 I got norovirus from my grandma on christmas eve... spent christmas day in the hospital. Maybe i should ask her for some compensation. On a serious note... norovirus can happen anywhere, anytime. It doesn't just happen on cruise ships. Good luck getting compensation. You sure it wasn't the green bean casserole?:eek: Link to comment Share on other sites More sharing options...
AWCHIEF Posted February 9, 2011 #12 Share Posted February 9, 2011 OP: just curious, how do you know that you had noro? Link to comment Share on other sites More sharing options...
boaterette Posted February 9, 2011 #13 Share Posted February 9, 2011 Sorry nothing deserved here. You can ger noro at Disney. Or the movie theater or the bowling alley or the ice rink or well you get my drift. It can come from anywhere. Link to comment Share on other sites More sharing options...
silkhair1 Posted February 9, 2011 #14 Share Posted February 9, 2011 If people would wash their hands after using the bathroon, the outbreaks would be less. It still amazes me when I see people walk out of the bathroom and do NOT wash their hands. Just amazing! Link to comment Share on other sites More sharing options...
gertiesmom Posted February 9, 2011 #15 Share Posted February 9, 2011 You sure it wasn't the green bean casserole?:eek: it was the chicken and noodles! Link to comment Share on other sites More sharing options...
G'ma Posted February 9, 2011 #16 Share Posted February 9, 2011 Had a recent diasterous cruise on Carnival Glory. Had major embarkations and debarkation issues and THEN the Norovirus struck. Per CDC, 3.76 % of passengers and 1.71% or crew REPORTED illness. I wrote a nice letter to Carnival explaining our issues and the fact we already had another cruise booked and paid for with Carnival in 2011 - expecting some onboard credit or SOMETHING. All I got was a letter saying they were looking into the em/debarkation issues and they proceeded to tell me every ship has some illness and there was no indication it was from food or water. The CDC says norovirus is more likely to be from contaiminated food and water than from contract transfer. So basically they are not willing to do anything. Anybody have experience with getting the cruise line to do anything for the problems???? Now, THIS is funny. Just when you think you've heard it all... Being compensated for getting the stomach flu.... Being compensated because embarkation and disembarkation was "a mess"....whatever that was..... Travel much? Link to comment Share on other sites More sharing options...
nrdsb4 Posted February 9, 2011 #17 Share Posted February 9, 2011 Had a recent diasterous cruise on Carnival Glory. Had major embarkations and debarkation issues and THEN the Norovirus struck. Per CDC, 3.76 % of passengers and 1.71% or crew REPORTED illness. I wrote a nice letter to Carnival explaining our issues and the fact we already had another cruise booked and paid for with Carnival in 2011 - expecting some onboard credit or SOMETHING. All I got was a letter saying they were looking into the em/debarkation issues and they proceeded to tell me every ship has some illness and there was no indication it was from food or water. The CDC says norovirus is more likely to be from contaiminated food and water than from contract transfer. So basically they are not willing to do anything. Anybody have experience with getting the cruise line to do anything for the problems???? This link from CDC specifically addresses norovirus on cruise ships. It does not state that the cause is MORE likely to be from contaminated food and water. Cruise ships struggle with norovirus due to the close quarters of the passengers, i.e. person to person contact is a big issue. http://www.cdc.gov/nceh/vsp/pub/norovirus/Norovirus.htm Link to comment Share on other sites More sharing options...
uppitycats Posted February 9, 2011 #18 Share Posted February 9, 2011 Stuff happens. I wouldn't ask for, nor expect the cruise line to do anything...except allow me to stay in my cabin and not throw me off the ship! Noro happens everywhere where there are people in close quarters -- schools, nursing homes, institutions of all kinds. You were just unfortunate to have contracted it (or did you? your post wasn't clear..did you get it, or just others on board?) Link to comment Share on other sites More sharing options...
Chris64 Posted February 9, 2011 #19 Share Posted February 9, 2011 Last time I cruised I had a hangover because Carnival sold me too much beer. Think I can get compensated? :confused: Link to comment Share on other sites More sharing options...
AWCHIEF Posted February 9, 2011 #20 Share Posted February 9, 2011 I was sick as a junk yard dog for a week after my last cruise. Maybe I had the noro or maybe it was the quart of green chili sauce I ate in Cozumel. It was so good I am going to have plenty of it again in two weeks. If I get sick again, can I sue Carnival twice for being personally stupid and not learning a lesson the first time? Link to comment Share on other sites More sharing options...
Ronn452 Posted February 9, 2011 #21 Share Posted February 9, 2011 Someone on that ship knows who started the virus spread. Round them all up and waterboard them until someone blurts out their identity. Then get a good, high profile, flashy attorney and clean their plow for your just compensation; even make it a class action suit so all 100 victims can reap the rewards. The more plaintiffs, the more the attorney makes. In the meantime, wash your hands after you have touched railings, door handles, elevator buttons, wash room faucets, etc. and keep your hands and fingers out of your nose and mouth. That should decrease your chances of contaminationa and future bouts of the plague about 80%. As far as the embarkation and debarkation, we've cruised between 25 and 30 times on varied lines. A few times we've had horrendous delays and still can't figure out how to keep it from happening. Once we do, we will share it with the cruise lines, the port and the ICE officials (for a price). In the meantime, we'll just remain thankful that we have the means and time to cruise. Link to comment Share on other sites More sharing options...
Bunkie103 Posted February 9, 2011 #22 Share Posted February 9, 2011 I once had a headache on a cruise! Where's my MONEY???? Link to comment Share on other sites More sharing options...
Jules215 Posted February 10, 2011 #23 Share Posted February 10, 2011 Yep...In Jan. 08 my partner came down with "something" on the ship, ( not sure if it was noro, or not), and both of us were confined to the cabin for the last 2 days of the cruise...We were compensated aprox. half of our cruise cost back for a future cruise...However, this was on RC. I just came back to read other responses on the thread and didn't realize being comp'd was unusual...I guess we got lucky...We never asked to be, ( and weren't expecting it)...They rang us up on the evening of our first day quarantined and said we'd be receiving an envelope before departing the ship explaining how to use the credit on a future cruise...Obviously we were pleased, but then began to think it must be standard practice as we'd not approached them about it...Now I know I guess. We've pretty much been sailing Carnival the last couple of times feeling we've been priced out of RC...And I think Carnival provides a similar experience and have been happy...But, I guess I'd have to give the nod to RC on this situation. Link to comment Share on other sites More sharing options...
ooomwizard Posted February 10, 2011 #24 Share Posted February 10, 2011 I'm wearing a surgical mask and gloves during my next cruise. Damn to hell if I'll let germs ruin my vacation. I got a cold once during a long weekender Carnival cruise to Nassau. The person behind me on the airplane coughed and coughed during the entire flight to Maimi. That idiot really put a damper on my weekend. (true) Link to comment Share on other sites More sharing options...
Pee-ah Posted February 10, 2011 #25 Share Posted February 10, 2011 so... If i get sea sick .. i have a claim as i was on the sea... things that make you go hmm Link to comment Share on other sites More sharing options...
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