colkeena Posted March 6, 2011 #1 Share Posted March 6, 2011 I was told by an online TA that if I booked the cruise online myself, rather than use a TA by phone I would not be able to reach a TA if I had any concerns such as cabin change. Is this correct? Link to comment Share on other sites More sharing options...
paul929207 Posted March 6, 2011 #2 Share Posted March 6, 2011 Are you talking about booking directly with the cruise line or with an online TA? Link to comment Share on other sites More sharing options...
colkeena Posted March 6, 2011 Author #3 Share Posted March 6, 2011 I am talking only online---booking myself and online Ta from same company. Link to comment Share on other sites More sharing options...
cruisin'tex Posted March 6, 2011 #4 Share Posted March 6, 2011 I am talking only online---booking myself and online Ta from same company. We've booked a number of cruises online. Never had any problems when calling regarding our booking. Link to comment Share on other sites More sharing options...
colkeena Posted March 6, 2011 Author #5 Share Posted March 6, 2011 Thanks for your reply.I did not think I would not have access to a representative but that is exactly what I was told.Now I feel better and will book online. Thanks again. Link to comment Share on other sites More sharing options...
cruzyduzy Posted March 6, 2011 #6 Share Posted March 6, 2011 There is one particular agency that does only online contact. They spell this out on their webpage. If it is that particular agency, then no, you will not have any phone contact with them, only email. Link to comment Share on other sites More sharing options...
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