songster2 Posted June 17, 2014 #3226 Share Posted June 17, 2014 When we cruised on Allure, the Concierges were Luca Iorio (gone to Legend; don't know if he still there) and Fernando! We had great service from both!Fernando is currently on vacation!!! Sent with my iPhone Luca boarded the Legend 5/2/14, so he's probably still there. :) Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted June 17, 2014 #3227 Share Posted June 17, 2014 Luca boarded the Legend 5/2/14, so he's probably still there. :) Thank you for the infos; probably he won't be there at Christmas time! Too bad I would love to see him again and speak Italian with him: we had so much fun on Allure!!! I'll send him a email!!! Thanks again Franca Sent with my iPhone Link to comment Share on other sites More sharing options...
judatt Posted June 17, 2014 #3228 Share Posted June 17, 2014 I was very impressed. I sent a message to the concierge on FOS using the generic email and within a couple of hours I had avery nice message from Rahul Barua. Looking forward to meeting up in a few weeks. Link to comment Share on other sites More sharing options...
homeschoolmama Posted June 17, 2014 #3229 Share Posted June 17, 2014 Does anyone know if Sucel Anderson is coming back to rccl after her break from AOS. If she is coming back does abyone know what ship she is assigned to? Also, does anyone know where Carlos is currently assigned and for how long? Sent from my SCH-I915 using Forums mobile app Link to comment Share on other sites More sharing options...
truffles2 Posted June 17, 2014 #3230 Share Posted June 17, 2014 I was very impressed. I sent a message to the concierge on FOS using the generic email and within a couple of hours I had avery nice message from Rahul Barua. Looking forward to meeting up in a few weeks. Rahul is one of the GOOD ones! Link to comment Share on other sites More sharing options...
internetwhiz Posted June 17, 2014 #3231 Share Posted June 17, 2014 Did Rahul used to be on Explorer a few years bsck? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
jobowl Posted June 18, 2014 #3232 Share Posted June 18, 2014 Does anyone know who the concierge will be on the explorer in Sep. Link to comment Share on other sites More sharing options...
SherriZ366 Posted June 18, 2014 #3233 Share Posted June 18, 2014 I was very impressed. I sent a message to the concierge on FOS using the generic email and within a couple of hours I had avery nice message from Rahul Barua. Looking forward to meeting up in a few weeks. Rahul is fabulous. He has always gone the extra mile for us. He previously was the DL Concierge but not is in the CL. Looking forward to seeing him in February if he is on the ship. Link to comment Share on other sites More sharing options...
cruzinfourfun Posted June 18, 2014 #3234 Share Posted June 18, 2014 Does anyone know who the concierge will be on the explorer in Sep. I think it will be Denzil, who is wonderful. He comes back in July. Link to comment Share on other sites More sharing options...
swiss2619 Posted June 18, 2014 #3235 Share Posted June 18, 2014 I think it will be Denzil, who is wonderful. He comes back in July. We were just on Explorer last week and Nizar was filling for Denzil. I believe Nizar said Denzel would be back in August but I may have misunderstood him. Denzel is wonderful, we missed him!! Link to comment Share on other sites More sharing options...
jobowl Posted June 18, 2014 #3236 Share Posted June 18, 2014 We were just on Explorer last week and Nizar was filling for Denzil. I believe Nizar said Denzel would be back in August but I may have misunderstood him. Denzel is wonderful, we missed him!! We never had Denzel. I have emailed him several times. We had Nizar on cruise back in Nov. I think. Thanks for your reply. Link to comment Share on other sites More sharing options...
connes1 Posted June 18, 2014 #3237 Share Posted June 18, 2014 Who are the current concierges on the oasis of the sea? Sent from my XT1030 using Tapatalk Link to comment Share on other sites More sharing options...
Annefran Posted June 20, 2014 #3238 Share Posted June 20, 2014 Hi all, I thought I had saved this information but cannot find it. What is the Concierge's email to contact a particular ship? Thanks in advance, and of course Happy Cruising! Link to comment Share on other sites More sharing options...
judatt Posted June 20, 2014 #3239 Share Posted June 20, 2014 Hi all, I thought I had saved this information but cannot find it. What is the Concierge's email to contact a particular ship? Thanks in advance, and of course Happy Cruising! We are on the Freedom in August and I sent an email as follows: FR_DiamondConcierge@RCCL.com FR_Concierge@RCCL.com That's an underline between the FR and the remainder of the web address. David Link to comment Share on other sites More sharing options...
mommabean Posted June 21, 2014 #3240 Share Posted June 21, 2014 Hi all, I thought I had saved this information but cannot find it. What is the Concierge's email to contact a particular ship? Thanks in advance, and of course Happy Cruising! Here are the finer details. To email the concierge, use the 2 letter code for ship - EX for Explorer, followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge - EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge, add the word Diamond in front of Concierge. FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
SANCruisers Posted June 21, 2014 #3241 Share Posted June 21, 2014 Does anyone know who will be the concierge and DL concierge will be on the Quantum? Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 21, 2014 #3242 Share Posted June 21, 2014 No. I think that I can safely say that no one knows yet. :) Link to comment Share on other sites More sharing options...
mommabean Posted June 21, 2014 #3243 Share Posted June 21, 2014 (edited) Does anyone know who will be the concierge and DL concierge will be on the Quantum? The most recent info was that Mario from Serenade would be in the CL. If there are 2 concierges, another hasn't been mentioned that I know of. The DL was possibly going to be Carolina from Oasis since her husband will be a specialty restaurant manager and they are a registered couple. But there was the possibility that she might take another position if it was offered. You know how it goes. As soon as we know one thing, it changes, and another thing happens. People are reassigned on a moment's notice. Gina Edited June 21, 2014 by mommabean Link to comment Share on other sites More sharing options...
Pencruise Posted June 21, 2014 #3244 Share Posted June 21, 2014 Diego Tripaldi from Jewel started a 7 week vacation on May 31. I do not recall this replacement. Diego is a wonderful concierge, hope he is back for our July sailing on the Jewel. Link to comment Share on other sites More sharing options...
uncle John Posted June 21, 2014 #3245 Share Posted June 21, 2014 We are on the Freedom in August and I sent an email as follows: FR_DiamondConcierge@RCCL.com FR_Concierge@RCCL.com That's an underline between the FR and the remainder of the web address. David on Freedom on Feb this year Rahul Barua was Concierge Lounge and excellent service as always. Bertrand "Berti" Almeida was Diamond Lounge and was also excellent in following through and handling things quickly. and yes the emails are : fr_diamondconcierge@rccl.com as stated Link to comment Share on other sites More sharing options...
Annefran Posted June 21, 2014 #3246 Share Posted June 21, 2014 Here are the finer details. To email the concierge, use the 2 letter code for ship - EX for Explorer, followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge - EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge, add the word Diamond in front of Concierge. FR_DiamondConcierge@rccl.com Thanks you always have my back Mommabean 😀👍 Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
CAT GIRL Posted June 22, 2014 #3247 Share Posted June 22, 2014 Diego is a wonderful concierge, hope he is back for our July sailing on the Jewel. When is your cruise? Link to comment Share on other sites More sharing options...
Ray in NH Posted June 22, 2014 #3248 Share Posted June 22, 2014 When we cruised on Allure, the Concierges were Luca Iorio (gone to Legend; don't know if he still there) and Fernando! We had great service from both!Fernando is currently on vacation!!! Sent with my iPhone Luca was on Legend last week. I believe it was only his third cruise on this contract. Ray in NH Link to comment Share on other sites More sharing options...
torpeedo Posted June 22, 2014 #3249 Share Posted June 22, 2014 Is Reyno back on the Enchantment? Would his email just be EN_Concierge@rccl.com or would you need to add Suites before Concierge? Thanks Helen Link to comment Share on other sites More sharing options...
SherriZ366 Posted June 22, 2014 #3250 Share Posted June 22, 2014 Is Reyno back on the Enchantment? Would his email just be EN_Concierge@rccl.com or would you need to add Suites before Concierge? ThanksHelen You have the email right. You do not have to add suites. I think that Reyno is on EN. Link to comment Share on other sites More sharing options...
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