CptSticky Posted July 16, 2015 #4701 Share Posted July 16, 2015 I agree and pretty sure we were on the same cruise. What happened to Hannah in the CL, do you know? Cheers Di Are you asking about Hanna on the Radiance? When we were last on board, she had given her notice and was just waiting for her contract to end. Link to comment Share on other sites More sharing options...
Dizziedi Posted July 16, 2015 #4702 Share Posted July 16, 2015 Are you asking about Hanna on the Radiance? When we were last on board, she had given her notice and was just waiting for her contract to end. Her first cruise was with us on the 19th April (Transpacific) and her contract was until August. She didn't last long. Thanks for your reply. Cheers Di Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 17, 2015 #4703 Share Posted July 17, 2015 Her first cruise was with us on the 19th April (Transpacific) and her contract was until August. She didn't last long. Thanks for your reply. Cheers Di We don't even show Hanna on the Google Doc any more. Link to comment Share on other sites More sharing options...
grapevine Posted July 17, 2015 #4704 Share Posted July 17, 2015 Nadja told us in May she will be in CL during our b2b2b, 8/16, 8/23 & 8/30. Think Nadja is on vacation June and July and Ricardo on vacation Aug and Sept. Really hope Nadja is able to transfer to the Liberty, she really knows how to take care of "her people"! Carla Hey Carla! I have seen you on our 8/16 Roll Call. We like the Diamond Lounge better on NV but with Nadja in CL will definitely have to visit her. Has anyone posted who substitute DL is in August? Link to comment Share on other sites More sharing options...
LXA350 Posted July 18, 2015 #4705 Share Posted July 18, 2015 Quantum does not have anymore a Diamond Lounge, the space is now used as a VIP Casino. Link to comment Share on other sites More sharing options...
SPelts Posted July 18, 2015 #4706 Share Posted July 18, 2015 I am trying to figure out who will be the Diamond Concierge on the Independence for the 11/26 sailing. It appears that Mel will still be there. Had her before and was one of the worst. If she is set to still be on that ship, I will have to choose a different cruise for that time. yes it was that bad for all in the lounge that week. thanks Link to comment Share on other sites More sharing options...
FUN33 Posted July 18, 2015 #4707 Share Posted July 18, 2015 Quantum does not have anymore a Diamond Lounge, the space is now used as a VIP Casino. Now that Quantum in in China there are only a handful of D, D+ and P members on any of the cruises. We just got off and talk was the Concierge Lounge would be open to everyone D and higher. Link to comment Share on other sites More sharing options...
Janet524 Posted July 18, 2015 #4708 Share Posted July 18, 2015 There is only one Mario Reyes and, yes, he will be on Serenade. He recently was on Quantum and is now home enjoying a well deserved vacation. The correct spelling of his name is Mario ABBA Reyes. We're delighted to learn that Mario will be back on Serenade when we sail in October. He is one of the best. Link to comment Share on other sites More sharing options...
NEPhillyRN Posted July 18, 2015 #4709 Share Posted July 18, 2015 I'm so sad to see that we will not have Francis on the Grandeur for our 7/31 Bermuda cruise! Link to comment Share on other sites More sharing options...
paylady Posted July 19, 2015 #4710 Share Posted July 19, 2015 We're delighted to learn that Mario will be back on Serenade when we sail in October. He is one of the best. I couldn't agree more! We leave Serenade the day he returns. Rats!! Link to comment Share on other sites More sharing options...
travelwide Posted July 19, 2015 #4711 Share Posted July 19, 2015 You mention Mel as the Diamond Concierge on the Indy. We got off of her last week and Gustavo Butcher is in the D lounge and Raj is in the D+/Suite Lounge. Who is Mel?? Are you confusing ships?? Gustavo is the best we have encountered in a long time. We are D+ and went to the D lounge just to see him. Plus, the people were more interesting. Link to comment Share on other sites More sharing options...
FUN33 Posted July 19, 2015 #4712 Share Posted July 19, 2015 I couldn't agree more! We leave Serenade the day he returns. Rats!! We were just on Quantum with him for 53 days - what a pleasure - what a gentleman - what a wonderful guy Link to comment Share on other sites More sharing options...
Firefighterhoop Posted July 19, 2015 #4713 Share Posted July 19, 2015 I haven't been on Enchantment Since Reyno and Carlington moved to other ships. Anyone who has been on the Enchantment recently know who the current concierges are? How are they, I don't recognize either of their names. Link to comment Share on other sites More sharing options...
SPelts Posted July 19, 2015 #4714 Share Posted July 19, 2015 You mention Mel as the Diamond Concierge on the Indy. We got off of her last week and Gustavo Butcher is in the D lounge and Raj is in the D+/Suite Lounge. Who is Mel?? Are you confusing ships?? Gustavo is the best we have encountered in a long time. We are D+ and went to the D lounge just to see him. Plus, the people were more interesting. On Independence... Mel -- Columella Arandia (until 6-28-2015) Gustavo Butcher as of 6-28-2015 until 8-19-2015 then FR to cover for Bertie We had Gustavo back in March on the Freedom. We liked him a lot. Last Thanksgiving Columell(Mel) Arandia was the Diamond Concierge and pretty much the entire lounge was not pleased with her. Link to comment Share on other sites More sharing options...
SPelts Posted July 19, 2015 #4715 Share Posted July 19, 2015 You mention Mel as the Diamond Concierge on the Indy. We got off of her last week and Gustavo Butcher is in the D lounge and Raj is in the D+/Suite Lounge. Who is Mel?? Are you confusing ships?? Gustavo is the best we have encountered in a long time. We are D+ and went to the D lounge just to see him. Plus, the people were more interesting. AND yes we Diamonds are more interesting!!!! :D Link to comment Share on other sites More sharing options...
PH8 Posted July 19, 2015 Author #4716 Share Posted July 19, 2015 I haven't been on Enchantment Since Reyno and Carlington moved to other ships. Anyone who has been on the Enchantment recently know who the current concierges are? How are they, I don't recognize either of their names. I know Felix(CL) and really like him....very personable and always smiling..:D:D Don't know the one in the DL... Link to comment Share on other sites More sharing options...
PAFC Posted July 19, 2015 #4717 Share Posted July 19, 2015 i could not disagree more. Mel Arandia is fantastic and we have sailed with her more than 25 times. She is efficient and effective. I have seen many other sloppy concierges who are liked because they allow non diamond/diamond plus/pinnacle members into the lounges causing absolute chaos. I also find that the crew respond to the way they are treated. Link to comment Share on other sites More sharing options...
Seatravelers Posted July 19, 2015 #4718 Share Posted July 19, 2015 (edited) Just like tipping, opinions of any given Concierge is subjective. Just saying;) Edited July 19, 2015 by Seatravelers Link to comment Share on other sites More sharing options...
CAT GIRL Posted July 20, 2015 #4719 Share Posted July 20, 2015 I know Felix(CL) and really like him....very personable and always smiling..:D:D Don't know the one in the DL... Alan (formerly from the Serenade) is now in the Diamond Lounge on the EN. He will cover Felix's vacation which is coming up soon. He is hoping to be permanently assigned to the EN. Both nice guys. I always enjoy sailing on the Enchantment. Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 20, 2015 #4720 Share Posted July 20, 2015 (edited) Alan (formerly from the Serenade) is now in the Diamond Lounge on the EN. He will cover Felix's vacation which is coming up soon. He is hoping to be permanently assigned to the EN. Both nice guys. I always enjoy sailing on the Enchantment. Was Alan's full name Alan del Fierro? Who will be in the DL when Alan covers CL while Felix is on vacation? Edited July 20, 2015 by SherriZ366 Link to comment Share on other sites More sharing options...
CAT GIRL Posted July 20, 2015 #4721 Share Posted July 20, 2015 Was Alan's full name Alan del Fierro? You know, I forgot to pick up his card. But he did say he had been on the Serenade. Hopefully someone else can verify. Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 20, 2015 #4722 Share Posted July 20, 2015 https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
ARCruisinNana Posted July 20, 2015 #4723 Share Posted July 20, 2015 Maybe Nizar will move to the DL when Mario comes back to Serenade??? Link to comment Share on other sites More sharing options...
Janet524 Posted July 20, 2015 #4724 Share Posted July 20, 2015 I'm so sad to see that we will not have Francis on the Grandeur for our 7/31 Bermuda cruise! We were pleased that he was still on board when we took our Bermuda cruise in May. No matter what the request, his answer is always, "Consider it done." And it always was! Link to comment Share on other sites More sharing options...
Janet524 Posted July 20, 2015 #4725 Share Posted July 20, 2015 I haven't been on Enchantment Since Reyno and Carlington moved to other ships. Anyone who has been on the Enchantment recently know who the current concierges are? How are they, I don't recognize either of their names. What ship has Reyno moved to? Link to comment Share on other sites More sharing options...
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