Kattus Posted August 9, 2012 #1 Share Posted August 9, 2012 Our cruise to Bermuda is scheduled for October 27th, and the payment deadline is August 13th. My TA is auto-debiting my card, and Princess has my credit card on file, but we have not received our passports to know what our passport numbers are. Will Princess cancel our booking if we don't have this information in by the deadline? (we should have our passports by beginning of September) Thanks in advance! Link to comment Share on other sites More sharing options...
-Lew- Posted August 9, 2012 #2 Share Posted August 9, 2012 Will Princess cancel our booking if we don't have this information in by the deadline? (we should have our passports by beginning of September) You're going to be fine. Princess will not cancel your booking. FYI we received our new passports in about 21 days after we mailed the applications in May. Enjoy your cruise... Lew Link to comment Share on other sites More sharing options...
Kattus Posted August 9, 2012 Author #3 Share Posted August 9, 2012 Thank you! Link to comment Share on other sites More sharing options...
lcmslady Posted August 9, 2012 #4 Share Posted August 9, 2012 Wait a minute - do you have to have your passport information entered into Cruise Personalizer before final payment is due? If so, that's the first time I've run into this and it will be good to know that. I usually don't enter all that information until almost cruise time. Thanks. Link to comment Share on other sites More sharing options...
cruiserus Posted August 9, 2012 #5 Share Posted August 9, 2012 We just went through this a week ago. We have a cruise coming up in 4 weeks. I had completed all my personal info, including passport #, etc. We were waiting for DH's new passport to arrive so we could enter his info. Last week Princess sent us an e-mail reminding us to finish filling out our information. As soon as his passport arrived, we finished our immigration form, etc. and were good to go. You don't have to have it in by the time final payment is due, but must have it in a certain number of days before you sail. Maybe someone else can tell us that info. By the way, while we were told it could take 6 weeks to receive the new passport, it arrived in 2+ weeks! Link to comment Share on other sites More sharing options...
-Lew- Posted August 9, 2012 #6 Share Posted August 9, 2012 Wait a minute - do you have to have your passport information entered into Cruise Personalizer before final payment is due? If so, that's the first time I've run into this and it will be good to know that. You're reading something that isn't there. There's no such requirement. Lew Link to comment Share on other sites More sharing options...
Stevesan Posted August 10, 2012 #7 Share Posted August 10, 2012 From Cruise Personalizer: WHTI-COMPLIANT DOCUMENT REQUIREMENTS The U.S. Department of Homeland Security enforces secure document requirements. Only passports or Western Hemisphere Travel Initiative (WHTI)-compliant documents are accepted to embark your cruise. U.S. and Canadian passport holders must present one of the following valid documents: Passport Book (RECOMMENDED); U.S. Passport Card; U.S. or Canadian issued Enhanced Driver's License (EDL); U.S. or Canadian issued "Non-Driver" Identification Card; NEXUS, SENTRI or FAST Card. For information regarding WHTI compliant documents, visit www.getyouhome.gov. U.S. citizens ages 16 and above may present a Certified Birth Certificate together with valid photo identification. U.S. and Canadian citizens aged 15 years and younger may sail with a Birth Certificate. U.S. Permanent Residents must present a valid Permanent Resident Card. Canadian Permanent Residents must present a valid passport and Permanent Resident Card. CHECK-IN REQUIREMENTS FOR DEPARTURES FROM U.S. PORTS You are required to provide complete and accurate immigration information in advance of your cruise via the Cruise Personalizer at princess.com up to 2 days prior to sailing. If you have not provided your details in advance you MUST be checked-in no later than 90 minutes prior to the scheduled departure time or you will be denied boarding Link to comment Share on other sites More sharing options...
Rare JimmyVWine Posted August 10, 2012 #8 Share Posted August 10, 2012 Wait a minute - do you have to have your passport information entered into Cruise Personalizer before final payment is due? No. You have to have your documentation squared away a few days before departure, but not at the time of final payment which is quite a bit earlier. Link to comment Share on other sites More sharing options...
beg3yrs Posted August 10, 2012 #9 Share Posted August 10, 2012 CHECK-IN REQUIREMENTS FOR DEPARTURES FROM U.S. PORTS You are required to provide complete and accurate immigration information in advance of your cruise via the Cruise Personalizer at princess.com up to 2 days prior to sailing. If you have not provided your details in advance you MUST be checked-in no later than 90 minutes prior to the scheduled departure time or you will be denied boarding Kinda funny how they say "You are required ..." and then provide you an alternative if you did not fulfill the requirement (check-in lo later than 90 minutes prior to scheduled departure time). Not really a 2 day advance requirement, rather it is an either / or situation. Link to comment Share on other sites More sharing options...
-Lew- Posted August 10, 2012 #10 Share Posted August 10, 2012 Kinda funny how they say "You are required ..." and then provide you an alternative if you did not fulfill the requirement (check-in lo later than 90 minutes prior to scheduled departure time). Not really a 2 day advance requirement, rather it is an either / or situation. Not at all... The 90 minute check-in requirement refers to presenting yourself at the check-in desk at the cruise port on the day of embarkation. The 2-day requirement refers to completion of your personal information, including passport information, in your Cruise Personalizer on the Princess website. They're really two very different things. Lew Link to comment Share on other sites More sharing options...
billie5 Posted August 10, 2012 #11 Share Posted August 10, 2012 Sorry, Lew, but you are misreading. The Princess instructions clearly say "If you have not provided your details in advance...." So Princess is addressing precisely those people who have not followed the 2-day requirement on Cruise Personalizer. Beg3yrs is correct! Link to comment Share on other sites More sharing options...
Rare TracieABD Posted August 10, 2012 #12 Share Posted August 10, 2012 You will be fine... :) Link to comment Share on other sites More sharing options...
-Lew- Posted August 10, 2012 #13 Share Posted August 10, 2012 Sorry, Lew, but you are misreading. The Princess instructions clearly say "If you have not provided your details in advance...." So Princess is addressing precisely those people who have not followed the 2-day requirement on Cruise Personalizer. Beg3yrs is correct! You're absolutely correct! Thank you for bringing that to my attention. My apologies to beg3yrs... Lew Link to comment Share on other sites More sharing options...
beg3yrs Posted August 10, 2012 #14 Share Posted August 10, 2012 You're absolutely correct! Thank you for bringing that to my attention. My apologies to beg3yrs... Lew No offense taken! It's always interesting to see how there will be multiple interpretations of the same statement. :) Link to comment Share on other sites More sharing options...
Stevesan Posted August 11, 2012 #15 Share Posted August 11, 2012 No offense taken! It's always interesting to see how there will be multiple interpretations of the same statement.:) Or "misreadings" of the same statement. Link to comment Share on other sites More sharing options...
dwjoe Posted August 12, 2012 #16 Share Posted August 12, 2012 Kinda funny how they say "You are required ..." and then provide you an alternative if you did not fulfill the requirement (check-in lo later than 90 minutes prior to scheduled departure time). Not really a 2 day advance requirement, rather it is an either / or situation. I don't read it as a free choice either/or... more like, it is strongly recommended you provide your details online 2 days in advance, else, you will have to go through the full checkin process at the pier, and you'd better get there early, b/c if it's not completed 90 minutes prior to sailing, you're not getting on the ship. Link to comment Share on other sites More sharing options...
BratDet Posted August 12, 2012 #17 Share Posted August 12, 2012 after final payment, but had not received our new passports back.... It was not an issue at all...just logged the info when we got it.. It took exactly 21 days from the time they received our passport renewals to get the new ones in the mail. Bernadette Link to comment Share on other sites More sharing options...
beg3yrs Posted August 12, 2012 #18 Share Posted August 12, 2012 I don't read it as a free choice either/or... more like, it is strongly recommended you provide your details online 2 days in advance, else, you will have to go through the full checkin process at the pier, and you'd better get there early, b/c if it's not completed 90 minutes prior to sailing, you're not getting on the ship. Good point and that's exactly how I treat it myself. Best option is to get everything done ahead of time. If you don't, you still have a chance but the window of opportunity is 90 minutes smaller. I'm just griping about the use of the word "requirement" rather than using your "strongly recommended." I have an engineering background and requirements are supposed to be treated as a "must do", if not, we called them "desirements." I think that is what Princess' statement really is. You see this kind of language throughout their other literature as well. Maybe they do this so us CC folk have plenty to discuss. ;) Link to comment Share on other sites More sharing options...
cherylandtk Posted August 12, 2012 #19 Share Posted August 12, 2012 ...if not, we called them "desirements." ... ;)LIKE. LIKE. LIKE. That is going into my lexicon right next to Troublems. Link to comment Share on other sites More sharing options...
dwjoe Posted August 13, 2012 #20 Share Posted August 13, 2012 I have an engineering background and requirements are supposed to be treated as a "must do", if not, we called them "desirements." I think that is what Princess' statement really is. You see this kind of language throughout their other literature as well. Maybe they do this so us CC folk have plenty to discuss. ;) Heheheh. Desirement is what it is. I like that term, I'm going to steal it. :) Link to comment Share on other sites More sharing options...
CRUZER2012 Posted August 13, 2012 #21 Share Posted August 13, 2012 Sorry, Lew, but you are misreading. The Princess instructions clearly say "If you have not provided your details in advance...." So Princess is addressing precisely those people who have not followed the 2-day requirement on Cruise Personalizer. Beg3yrs is correct! Complete the Immigration information in the Cruise Personalizer following the 2-day advance of sailing rule or you MUST present the required Immigration information at least 90 minutes in advance of cruise sailing at checkin. There are reasons for these rules. Link to comment Share on other sites More sharing options...
CRUZER2012 Posted August 13, 2012 #22 Share Posted August 13, 2012 I don't read it as a free choice either/or... more like, it is strongly recommended you provide your details online 2 days in advance, else, you will have to go through the full checkin process at the pier, and you'd better get there early, b/c if it's not completed 90 minutes prior to sailing, you're not getting on the ship. And...everyone must be onboard 1 hour before sailing. Link to comment Share on other sites More sharing options...
Kattus Posted August 13, 2012 Author #23 Share Posted August 13, 2012 Ok, thanks for the affirmation folks! I know there are a lot of rules and regulations, but some things need a clearer explanation so that I don't worry. :confused: Link to comment Share on other sites More sharing options...
MrYellowDuck Posted August 13, 2012 #24 Share Posted August 13, 2012 The 90 minute rule gives time for you to be assessed and denied boarding if something they don't like is flagged by their profiling software. Inside 90 minutes there's the assumption that such checks could not necessarily run to completion in time and so boarding is denied on the basis of there not being enough time. To not enter your passport details ahead of the two days in advance request can serve no positive purpose. If you don't do this and you can't get to the front of the queue and be processed without any problems ahead of the 90 minute cut-off then you'll not be going on your cruise - why on earth would you take a risk like this when you absolutely don't have to? Link to comment Share on other sites More sharing options...
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