2boyzmom Posted February 19, 2013 #1 Share Posted February 19, 2013 Just received an e-mail from concierge desk asking me to pick my "pillow type" and choice of coffeee and teas. This is why we try other cruise lines and run back to the suite life on NCL ! Link to comment Share on other sites More sharing options...
China1234 Posted February 19, 2013 #2 Share Posted February 19, 2013 Just received an e-mail from concierge desk asking me to pick my "pillow type" and choice of coffeee and teas. This is why we try other cruise lines and run back to the suite life on NCL ! I am on the Dawn in three weeks and in the Aft Penthouse Suite, I never got an email. Do you know if these emails are just for a specific type of suite? Link to comment Share on other sites More sharing options...
2boyzmom Posted February 19, 2013 Author #3 Share Posted February 19, 2013 I am on the Dawn in three weeks and in the Aft Penthouse Suite, I never got an email. Do you know if these emails are just for a specific type of suite? Not sure- we are in a penthouse suite- ypou can e-mail concierge desk (check c.critic for e-mail address) and they can assist. Link to comment Share on other sites More sharing options...
tammi0916 Posted February 19, 2013 #4 Share Posted February 19, 2013 Just received an e-mail from concierge desk asking me to pick my "pillow type" and choice of coffeee and teas. This is why we try other cruise lines and run back to the suite life on NCL ! Do you have a list of the types of pillows? I would like to take a look at options... Thanks! Tam Link to comment Share on other sites More sharing options...
kwbound Posted February 19, 2013 #5 Share Posted February 19, 2013 Do you have a list of the types of pillows? I would like to take a look at options... Thanks! Tam I would like to see that to. We took an upsell yesterday from a mini-suite to a family suite. We sail Sun. We haven't received an email either. Link to comment Share on other sites More sharing options...
rpb718 Posted February 19, 2013 #6 Share Posted February 19, 2013 Don't tell DW - but several years ago before our 1st cruise I saw a reference to a "pillow menu" for suites and thought this was some unique cruise stateroom space-saving feature where the room service menu was printed on the pillow cases. We had a mid-ship balcony on the 10th deck so I never gave it another thought. A year or so later, when we had a suite, DW mentioned it and said what it was. Still, on embarkation day, I was a tad disappointed that the room service menu wasn't printed on the pillow case. ;) Link to comment Share on other sites More sharing options...
tammi0916 Posted February 19, 2013 #7 Share Posted February 19, 2013 Don't tell DW - but several years ago before our 1st cruise I saw a reference to a "pillow menu" for suites and thought this was some unique cruise stateroom space-saving feature where the room service menu was printed on the pillow cases. We had a mid-ship balcony on the 10th deck so I never gave it another thought. A year or so later, when we had a suite, DW mentioned it and said what it was. Still, on embarkation day, I was a tad disappointed that the room service menu wasn't printed on the pillow case. ;) Omg. That made me laugh!! Too funny.... Link to comment Share on other sites More sharing options...
2boyzmom Posted February 20, 2013 Author #8 Share Posted February 20, 2013 (edited) Here is the e:mail I received today: Below are some of the complimentary amenities that will be made available to you, our valued Haven & Suites guests. We have several options and it would be my pleasure to assist you with pre arranging everything for your upcoming sailing onboard the Norwegian Sun on March 20, 2013. Please select your preferences from the menu below. Pillow Options Climarelle - body temperature regulating Feather - goose down Hypo-Allergenic Overfilled Firm - firm but not too hard Reading Wedge Ultra Foam - deluxe memory Coffee Regular Decaffeinated Tea Chamomile Green Black Lemon Extra Towels Washcloths Hand Bath Also, please advise me of any additional interest in our Mandara Spa Services, Art Gallery, or Specialty Dining. It would be my pleasure to make these arrangements for your upcoming sailing. Please advise me of your estimated time of arrival to the port on the day of embarkation so that I may advise the shipboard team. If you have any questions or requests please feel free to contact me at 1-855-625-4283, my extension is ¬¬¬¬7237. Regards, Stephanie Concierge Desk Coordinator Norwegian Cruise Line Edited February 20, 2013 by 2boyzmom Link to comment Share on other sites More sharing options...
tammi0916 Posted February 20, 2013 #9 Share Posted February 20, 2013 Here is the e:mail I received today: Below are some of the complimentary amenities that will be made available to you, our valued Haven & Suites guests. We have several options and it would be my pleasure to assist you with pre arranging everything for your upcoming sailing onboard the Norwegian Sun on March 20, 2013. Please select your preferences from the menu below. Pillow Options Climarelle - body temperature regulating Feather - goose down Hypo-Allergenic Overfilled Firm - firm but not too hard Reading Wedge Ultra Foam - deluxe memory Coffee Regular Decaffeinated Tea Chamomile Green Black Lemon Extra Towels Washcloths Hand Bath Also, please advise me of any additional interest in our Mandara Spa Services, Art Gallery, or Specialty Dining. It would be my pleasure to make these arrangements for your upcoming sailing. Please advise me of your estimated time of arrival to the port on the day of embarkation so that I may advise the shipboard team. If you have any questions or requests please feel free to contact me at 1-855-625-4283, my extension is ¬¬¬¬7237. Regards, Stephanie Concierge Desk Coordinator Norwegian Cruise Line THanks so much for posting!! Tammi Link to comment Share on other sites More sharing options...
brunolvr Posted February 20, 2013 #10 Share Posted February 20, 2013 Here's a picture of our "Pillow Menu" Link to comment Share on other sites More sharing options...
Casino Comp Chick Posted February 20, 2013 #11 Share Posted February 20, 2013 Here's a picture of our "Pillow Menu" I just received my welcome to the suite life card yesterday [mom thought we won contest] but now looking at pillow menu I want 3 different ones. Hope they dont mind Link to comment Share on other sites More sharing options...
bamagrad92 Posted February 20, 2013 #12 Share Posted February 20, 2013 We are in a family suite on the Star March 17th. We booked through a TA. Would I expect to get an email like this also? Or do you have to book with NCL to get this? Link to comment Share on other sites More sharing options...
DevCruise Posted February 20, 2013 #13 Share Posted February 20, 2013 I just received my welcome to the suite life card yesterday [mom thought we won contest] but now looking at pillow menu I want 3 different ones. Hope they dont mind The card does say "Or try them all...." Link to comment Share on other sites More sharing options...
DaisyGoldberg Posted February 20, 2013 #14 Share Posted February 20, 2013 Can't wait to try them all -- love my memory foam mattress topper but haven't tried a pillow, plus the one that stays cool sounds wonderful. I will definitely buy one if I like it! Link to comment Share on other sites More sharing options...
2boyzmom Posted February 21, 2013 Author #15 Share Posted February 21, 2013 We are in a family suite on the Star March 17th. We booked through a TA. Would I expect to get an email like this also? Or do you have to book with NCL to get this? I booked through a TA. You should also receive "real" luggage tags in the mail :) Link to comment Share on other sites More sharing options...
1stTimeCruiser2008 Posted February 21, 2013 #16 Share Posted February 21, 2013 What type of pillows do you get if you are not in a suite? Link to comment Share on other sites More sharing options...
Sauer-kraut Posted February 21, 2013 #17 Share Posted February 21, 2013 standard fiberfill Link to comment Share on other sites More sharing options...
2Oregonians Posted February 21, 2013 #18 Share Posted February 21, 2013 (edited) . Pillow Options Climarelle - body temperature regulating Feather - goose down Hypo-Allergenic Overfilled Firm - firm but not too hard Reading Wedge Ultra Foam - deluxe memory Which one will be in the cheap seats? (Mini-Suites, Balconies, and OV) Oops..... should have finished reading the thread. Sorry!!! Edited February 21, 2013 by 2Oregonians Link to comment Share on other sites More sharing options...
1stTimeCruiser2008 Posted February 21, 2013 #19 Share Posted February 21, 2013 standard fiberfill So not even the option of feather if you're in a balcony? Sent from my HTC Glacier using Tapatalk 2 Link to comment Share on other sites More sharing options...
mickanddoe Posted February 26, 2013 #20 Share Posted February 26, 2013 wow thanks for the ups on the penthouse.. we sail on the sun March 10/13.. this is our first suite.. can't wait.. Link to comment Share on other sites More sharing options...
smileysmiley Posted February 26, 2013 #21 Share Posted February 26, 2013 This past June we were on Epic, I contacted the concierge desk myself prior to the trip and did coffee and pillow selection on line. When we arived to our room we had regular pillows, I was told by our butler that they ran out of the selection. Don't get me wrong we had a blast and our 2 bedroom was gorgeous. The service was unbelievable. My point is that there is a chance you might not get those pillows. Link to comment Share on other sites More sharing options...
Cruising4 Posted February 26, 2013 #22 Share Posted February 26, 2013 Just off the Gem and the pillows I pre-requested were no where to be found. Asked the butler and he told me the pillows are on the beds. He had no idea. I must say the pillows in the master and the entire bed and bedding were amazing. Link to comment Share on other sites More sharing options...
browniegirl Posted February 26, 2013 #23 Share Posted February 26, 2013 Wow, thank you so much for posting this thread!!!! We actually rec'd our letter from NCL with luggage tags today and I emailed the concierge to ask for a soft pillow for my neck (disc problems) but then saw your thread, so was able to email them back and be much more specific lol.........that is so great!!! Thank you. Leah Link to comment Share on other sites More sharing options...
PhotogJon Posted March 25, 2013 #24 Share Posted March 25, 2013 I booked through a TA. You should also receive "real" luggage tags in the mail :) Unfortunately they are glue-backed which means you'll have a bugger of a time folding them and putting them in your super cool CC luggage tags. I gave up after hosing several of mine and just printed the online tags on a color printer then cut down to size. Link to comment Share on other sites More sharing options...
peg013 Posted March 26, 2013 #25 Share Posted March 26, 2013 Unfortunately they are glue-backed which means you'll have a bugger of a time folding them and putting them in your super cool CC luggage tags. I gave up after hosing several of mine and just printed the online tags on a color printer then cut down to size. Just don't take the backing off. Then nothing will stick! If you already did....just stick them to paper and trim to the correct size. Link to comment Share on other sites More sharing options...
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