Mooregre Posted May 9, 2013 #1 Share Posted May 9, 2013 I just got a call from my TA and was informed that we could receive upsell from Signature to Neptune Suite. Cost is $435 PP. We are on a 7 day sailing of the Zuiderdam (7 day Alaska Cruise). I felt the cost was too high and offered a counter. Do you believe that the price is final or might they counter because the sailing seems to be soft? Any recommendations you might have would be greatly appreciated! Link to comment Share on other sites More sharing options...
DeepWaterMariner Posted May 10, 2013 #2 Share Posted May 10, 2013 You weren't the only one who got the offer so if they get enough takers there will be no more upsell offers. I turned one down recently because I didn't like the location of the cabin (to far from the Neptune Lounge) but learned it was the only cabin available. I quickly reconsidered and fortunately it was still available when I called back. On other sailings there were several cabins available so it might have been worth waiting for a lower offer. Link to comment Share on other sites More sharing options...
cruz chic Posted May 10, 2013 #3 Share Posted May 10, 2013 It sounds pricey to me. I would likely have passed. Link to comment Share on other sites More sharing options...
Oceanwench Posted May 10, 2013 #4 Share Posted May 10, 2013 I would have taken it in a heartbeat. Link to comment Share on other sites More sharing options...
mamaofami Posted May 10, 2013 #5 Share Posted May 10, 2013 I would have taken it in a heartbeat. Me too. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted May 10, 2013 #6 Share Posted May 10, 2013 JMO But to go from a Signature cabin to a Neptune Cabin for only $435 per person sounds like a bargain to me. Counter offers -- HAL isn't going to do that. HAL will just call someone else and ask them if they want to upsell. Link to comment Share on other sites More sharing options...
Rare kazu Posted May 10, 2013 #7 Share Posted May 10, 2013 I would have taken it in a heartbeat. Me too. You can add me to the list:D Link to comment Share on other sites More sharing options...
George C Posted May 10, 2013 #8 Share Posted May 10, 2013 Love all that space and the perks, I would have taken it, but I understand turning it down. Link to comment Share on other sites More sharing options...
x lindsay x Posted May 10, 2013 #9 Share Posted May 10, 2013 For Alaska turn it down and use that money on a float plane into the Misty Fjords or helicopter to the top of a glacier. Link to comment Share on other sites More sharing options...
Mooregre Posted May 10, 2013 Author #10 Share Posted May 10, 2013 Thank you for your impute. We are going to take that plane ride you suggested and will be happy with our Signature Suite. It is our first time on HAL (we usually cruise on Celebrity) and we are excited about our upcoming journey! Link to comment Share on other sites More sharing options...
serendipity1499 Posted May 10, 2013 #11 Share Posted May 10, 2013 While the price was reasonable for a Neptune suite, we would not have taken the up-sell on a 7 day Alaskan cruise.. When in Alaska, we never would spend that much time in our cabin to fully enjoy a Neptune suite..We enjoyed our sea days out on deck, where we could easily go to different area's to view the magnificent scenery.. We would rather spend the extra $850 plus on special shore excursions such as the float plane.. Cheers...Betty Link to comment Share on other sites More sharing options...
shrimp56 Posted May 10, 2013 #12 Share Posted May 10, 2013 Entering another vote for the Misty Fjords float plane. It is a wonderful experience! Link to comment Share on other sites More sharing options...
Mooregre Posted May 10, 2013 Author #13 Share Posted May 10, 2013 We already have a confirmed reservations to do that tour. I have read numerous positive reviews and can't wait! Link to comment Share on other sites More sharing options...
shrimp56 Posted May 10, 2013 #14 Share Posted May 10, 2013 We already have a confirmed reservations to do that tour. I have read numerous positive reviews and can't wait! I'm told the afternoon flight tends to have better weather. Just pray you don't run into Ketchika's "liquid sunshine." But if you do refund is immediate and it sure helped with that bar bill LOL Link to comment Share on other sites More sharing options...
tamsocal Posted May 10, 2013 #15 Share Posted May 10, 2013 I would have taken it in a heartbeat. Me too!! I dont say no to Up Sells. and I wont be posting online to ask you guys if it is a good deal or not, Yes, Yes, Yes-- hurry up & call HAL and give them my credit card number.. Like the final seconds of an ebay auction:D:D:D Link to comment Share on other sites More sharing options...
tamsocal Posted May 10, 2013 #16 Share Posted May 10, 2013 Thank you for your impute. We are going to take that plane ride you suggested and will be happy with our Signature Suite. It is our first time on HAL (we usually cruise on Celebrity) and we are excited about our upcoming journey! I think this is a great idea too, I am addicted to suites & upsells and have no control! Link to comment Share on other sites More sharing options...
Typhoon1 Posted May 10, 2013 #17 Share Posted May 10, 2013 If the upgrade is worthwhile is really a matter of an individuals budget for their specific cruise. Something one person jumps at, might not be appealing to another. Link to comment Share on other sites More sharing options...
KitKatK Posted May 13, 2013 #18 Share Posted May 13, 2013 While the price was reasonable for a Neptune suite, we would not have taken the up-sell on a 7 day Alaskan cruise.. When in Alaska, we never would spend that much time in our cabin to fully enjoy a Neptune suite..We enjoyed our sea days out on deck, where we could easily go to different area's to view the magnificent scenery.. We would rather spend the extra $850 plus on special shore excursions such as the float plane.. Cheers...Betty I agree with Betty above 100%. IMO, you won't spend enough time in your cabin on a 7-day Alaska cruise to justify the cost. And that Misty Fjords float plane ride was one of the major highlights of this trip for me. The beautiful scenery literally brought tears to my eyes! Hope you have a fantastic time! KitKat Link to comment Share on other sites More sharing options...
Mooregre Posted May 13, 2013 Author #19 Share Posted May 13, 2013 Thank you for you comments! Our TA called today and they accepted my upsell counter offer. We are now in a SA Neptune Suite! Got a lower price for a much better suite and location. We still have money to take a couple of those tours you suggested. Many thanks!! :) Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted May 13, 2013 #20 Share Posted May 13, 2013 Thank you for you comments! Our TA called today and they accepted my upsell counter offer. We are now in a SA Neptune Suite! Got a lower price for a much better suite and location. We still have money to take a couple of those tours you suggested. Many thanks!! :) Congratulations!! I am glad that HAL accepted your counter offer. Link to comment Share on other sites More sharing options...
paksey Posted May 13, 2013 #21 Share Posted May 13, 2013 Thank you for you comments! Our TA called today and they accepted my upsell counter offer. We are now in a SA Neptune Suite! Got a lower price for a much better suite and location. We still have money to take a couple of those tours you suggested. Many thanks!! :) Just our of curiosity, how much lower did you go, and how did you decided on that amount to counter offer? did your TA suggest it? Link to comment Share on other sites More sharing options...
Mooregre Posted May 14, 2013 Author #22 Share Posted May 14, 2013 The amount was about half of the offer from the TA last week. The price was a counter offer I gave to the TA last week. I am sure this doesn't happen often and the ship may be lacking passengers. In a any event, we were moved from SZ to SA Suite. We are lucky and pleased! Link to comment Share on other sites More sharing options...
serendipity1499 Posted May 14, 2013 #23 Share Posted May 14, 2013 Thank you for you comments! Our TA called today and they accepted my upsell counter offer. We are now in a SA Neptune Suite! Got a lower price for a much better suite and location. We still have money to take a couple of those tours you suggested. Many thanks!! :) That's Wonderful..Glad you were able to get the better SA suite for your cruise.. Hope you have aw lovely trip to Alaska.... Betty Link to comment Share on other sites More sharing options...
Rare visagrunt Posted May 14, 2013 #24 Share Posted May 14, 2013 The amount was about half of the offer from the TA last week. The price was a counter offer I gave to the TA last week. I am sure this doesn't happen often and the ship may be lacking passengers. In a any event, we were moved from SZ to SA Suite. We are lucky and pleased! See you in the Neptune! :) Link to comment Share on other sites More sharing options...
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