csunshine860 Posted November 29, 2013 #1 Share Posted November 29, 2013 Received an email the other day from CCL to click the link for a survey. Has anyone else rec'd such email. I have not sailed as yet. Cruise is Dec 7th . I did not open. Link to comment Share on other sites More sharing options...
n6uqqq Posted November 29, 2013 #2 Share Posted November 29, 2013 I received a survey via email also. It was generated after I had called Carnival for a price drop to rate my representative I spoke with. Link to comment Share on other sites More sharing options...
kcwingwalker Posted November 29, 2013 #3 Share Posted November 29, 2013 Have not received an email survey. Link to comment Share on other sites More sharing options...
Eng23 Posted November 29, 2013 #4 Share Posted November 29, 2013 (edited) I did. I received it as a response to an email request for a price drop. The survey was to rate the customer service experience. Unfortunately they will not be happy with the survey results based on the poor customer service performance. Edited November 29, 2013 by Eng23 Link to comment Share on other sites More sharing options...
amready Posted November 29, 2013 #5 Share Posted November 29, 2013 I received one as well. It was in response to a question that I had emailed in. The survey was about the service I received for the question. Link to comment Share on other sites More sharing options...
hlb76 Posted November 29, 2013 #6 Share Posted November 29, 2013 I got one too about a call I made to CCL.. rated it average a I was not too happy but not mad enough to be bad. Link to comment Share on other sites More sharing options...
gusandgidgetsmom Posted November 29, 2013 #7 Share Posted November 29, 2013 I received one right after I booked a cruise for our besties and changed rooms so I could be in a connecting room with them. I filled it out as I got the best service I have ever gotten and also got referred to a great PVP--my old one that I really liked got fired! Link to comment Share on other sites More sharing options...
Almost Packed Posted November 29, 2013 #8 Share Posted November 29, 2013 (edited) I have received several emails (surveys) after my cruises. Edited November 29, 2013 by Almost Packed Link to comment Share on other sites More sharing options...
Cruizinman Posted November 30, 2013 #9 Share Posted November 30, 2013 Have not received an email survey. I would give Carnival a call, I received one every time we have cruised . Link to comment Share on other sites More sharing options...
Blueboss Posted November 30, 2013 #10 Share Posted November 30, 2013 I get one after every cruise I take. Haven't ever seen one pre cruise even though I call or file for price drops. Link to comment Share on other sites More sharing options...
mrsglovesapg Posted November 30, 2013 #11 Share Posted November 30, 2013 I normally will receive this e-mail after I call or e-mail about something. As other's have said it is to rate their customer service. Link to comment Share on other sites More sharing options...
riclop Posted November 30, 2013 #12 Share Posted November 30, 2013 Received an email the other day from CCL to click the link for a survey. Has anyone else rec'd such email. I have not sailed as yet. Cruise is Dec 7th . I did not open. They have different types of surveys. Link to comment Share on other sites More sharing options...
Luluwa Posted November 30, 2013 #13 Share Posted November 30, 2013 Received an email the other day from CCL to click the link for a survey. Has anyone else rec'd such email. I have not sailed as yet. Cruise is Dec 7th . I did not open. I get a survey almost each time I cruise Link to comment Share on other sites More sharing options...
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