jackretired Posted December 11, 2013 #1 Share Posted December 11, 2013 (edited) Atlantic Adventure on MS Maasdam 2013.* The port expert "Kelly" supplied very bad information.* The choice of a tender port was very poor. Should have stayed in Naples for both days.* The wait staff was outstanding.* Our cabin was not as big as pictured on the web site. The guess lecturer, Jim was great.* There seemed to be a shortage of small paper napkins.* Some of the fresh fruit served, should not have been served. If you can not serve a good product you are better off not serving it.* The cold fruit soups were good.* The execution of my low/no salt dinners were very good.* Cabin stewards were very good.* The ships doctor was very good. Did great follow up. The medical disembark was less than desirable. The port agent Sergio Ruggieri was nice when we had him, but was absent a lot of times when we needed him.* The choice of docking in some industrial ports without good ways to get out of the port was a poor idea for HAL.* Nice elevators.* Shows were good to very good.* Mike in the Mix lounge was very good.* The two ladies in the* Explorer's Lounge were good, but needed a bigger repertoire.* The music on the lido deck was two loud.* The piano bar was very good.* The mix lounge was very good.* The crows nest was good but we changed to using the Mix.* The new way of doing meet and greet is very bad.* Cruise Critic added a lot to this cruise.* Most of our fellow passengers were very nice.* . Edited December 11, 2013 by jackretired Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted December 11, 2013 #2 Share Posted December 11, 2013 Thank you for the report. What was different about the Meet & Greet? Link to comment Share on other sites More sharing options...
OVgirl Posted December 11, 2013 #3 Share Posted December 11, 2013 Thank you for the report. What was different about the Meet & Greet? That caught me eye as well. I also wonder what was different? Link to comment Share on other sites More sharing options...
Rare Vict0riann Posted December 11, 2013 #4 Share Posted December 11, 2013 Hi, Jack, Glad to see you doing a review. Did you fill out a questionnaire when you got home? Hope you mentioned these things if you did. I have not been too happy with the "port experts" recently either, or the maps the ship gives us. What was wrong with the tendering at Sorrento - was that when you hurt your leg? Need more, please! :) Link to comment Share on other sites More sharing options...
jackretired Posted December 12, 2013 Author #5 Share Posted December 12, 2013 Hi, Jack, Glad to see you doing a review. Did you fill out a questionnaire when you got home? Hope you mentioned these things if you did. I have not been too happy with the "port experts" recently either, or the maps the ship gives us. What was wrong with the tendering at Sorrento - was that when you hurt your leg? Need more, please! :) The port expert told us it would be 10:30 before we could get off the ship. One star and not on a HAL excursion. We had a tour set up for 8 or 8:30. Also once you got off the tender, there is a very big hill (cliff) to climb and I have mobility problems. Did not get off the ship at Sorrento. I developed an infection in my leg leading to cellulitis. No questionnaire, but I emailed customer service my post. See my thread on travel insurance. Link to comment Share on other sites More sharing options...
portofrome Posted December 12, 2013 #6 Share Posted December 12, 2013 Thanks for your review. Link to comment Share on other sites More sharing options...
Rare erewhon Posted December 12, 2013 #7 Share Posted December 12, 2013 Thanks for your review. What was the difference in the Meet and Greet? The Volendam was short of the small paper napkins towards the end of the Trans Pacific cruise, small boxes of paper tissues were used. Link to comment Share on other sites More sharing options...
jackretired Posted December 12, 2013 Author #8 Share Posted December 12, 2013 Thanks for your review. What was the difference in the Meet and Greet? The Volendam was short of the small paper napkins towards the end of the Trans Pacific cruise, small boxes of paper tissues were used. Is it just me that is confused? The excellent website side that was setup by our roll call member on flicker is showing the HAL "Facebook M&G" at 10am in the Crows Nest on our first sea day. I believe that this was the original time for the Facebook M&G but it appears that this has changed. The following is copied from the HAL Facebook page this afternoon: ms Maasdam - Holland America Line Roll Call “Meet & Greet” - On EVERY cruise! Where: Digital Workshop – powered by Windows® When: Embarkation Day – 2:30 to 3:00pm We all decided not to go because of place and time. Place small. Time to close to the drill. Link to comment Share on other sites More sharing options...
OVgirl Posted December 12, 2013 #9 Share Posted December 12, 2013 Is it just me that is confused? The excellent website side that was setup by our roll call member on flicker is showing the HAL "Facebook M&G" at 10am in the Crows Nest on our first sea day. I believe that this was the original time for the Facebook M&G but it appears that this has changed. The following is copied from the HAL Facebook page this afternoon: ms Maasdam - Holland America Line Roll Call “Meet & Greet” - On EVERY cruise! Where: Digital Workshop – powered by Windows® When: Embarkation Day – 2:30 to 3:00pm We all decided not to go because of place and time. Place small. Time to close to the drill. It seems that HAL is setting up a standard M&G for the FB people. Cruise Critic members still have to set up their own and usually pick a time a place separate from FB. Link to comment Share on other sites More sharing options...
Typhoon1 Posted December 13, 2013 #10 Share Posted December 13, 2013 Thanks for sharing your thoughts. Link to comment Share on other sites More sharing options...
startwin Posted December 13, 2013 #11 Share Posted December 13, 2013 HAL's facebook M&Gs are almost always held on embarkation day (which I imagine few would attend), whereas nearly all the Cruise Critic M&Gs are held on the first sea day, usually in the morning in the Crows Nest (Captain's corner). Link to comment Share on other sites More sharing options...
Rare erewhon Posted December 13, 2013 #12 Share Posted December 13, 2013 Is it just me that is confused? The excellent website side that was setup by our roll call member on flicker is showing the HAL "Facebook M&G" at 10am in the Crows Nest on our first sea day. I believe that this was the original time for the Facebook M&G but it appears that this has changed. The following is copied from the HAL Facebook page this afternoon: ms Maasdam - Holland America Line Roll Call “Meet & Greet” - On EVERY cruise! Where: Digital Workshop – powered by Windows® When: Embarkation Day – 2:30 to 3:00pm We all decided not to go because of place and time. Place small. Time to close to the drill. Thanks for your response. Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted December 13, 2013 #13 Share Posted December 13, 2013 Thanks for the report. Keith Link to comment Share on other sites More sharing options...
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