rok233 Posted March 7, 2014 #1 Share Posted March 7, 2014 (edited) Say I put $1000 cash on my account at the beginning of the cruise and have $300 left when the cruise is over, will they give me cash back or a cheque? Edited March 7, 2014 by rok233 Link to comment Share on other sites More sharing options...
luv2cruzfrmco Posted March 7, 2014 #2 Share Posted March 7, 2014 They slip a check under your door on the last night while you're sleeping. Link to comment Share on other sites More sharing options...
imluvncruzn Posted March 7, 2014 #3 Share Posted March 7, 2014 Actually they quit slipping the check under the door a while ago. My last three cruises they have mailed a check to me. If it's under $5 they will donate it to St. Judes. Link to comment Share on other sites More sharing options...
rok233 Posted March 7, 2014 Author #4 Share Posted March 7, 2014 So the only way to get cash is to but the remaining amount in chips at the casino and cash out? Link to comment Share on other sites More sharing options...
mystical Posted March 7, 2014 #5 Share Posted March 7, 2014 You can get your money out at guest services or one of the kiosks. They will give you cash. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Sarah@Sea Posted March 7, 2014 #6 Share Posted March 7, 2014 I had leftover OBC and wasn't sure if it the type of OBC I would actually get refunded to me, since I didn't get a check under the door as before, I read it might be mailed...I asked a crew member when we got off the elevator in the midst of debarkment and he said I could get it out of the kiosk, then walked me over to the machine and showed me the process to request it...bam like an ATM had the cash in hand as walked of ship. :D Makes me wonder what all the people in line at GS were doing? I really thought it was great customer service for that crew member to take time to show me, verses just telling me to go over and use the machine, esp at a busy time such as debarkment. Link to comment Share on other sites More sharing options...
Anyislandwilldo Posted March 7, 2014 #7 Share Posted March 7, 2014 We received our checks in about a week after we returned home. I thought that was pretty fast. Link to comment Share on other sites More sharing options...
girlscruise2011 Posted March 7, 2014 #8 Share Posted March 7, 2014 All you have to do is go down to Guest Services the night before and close out your account and they will give you whats left in cash. I've never used the Kiosk but as another posted, that seems to work too. I'd rather leave with my cash then wait for the check in the mail. Link to comment Share on other sites More sharing options...
Crusin Hogs Posted March 7, 2014 #9 Share Posted March 7, 2014 January I just went to front desk ,and got cash back ,It was no problem Link to comment Share on other sites More sharing options...
WindsorFred Posted March 7, 2014 #10 Share Posted March 7, 2014 I had leftover OBC and wasn't sure if it the type of OBC I would actually get refunded to me, since I didn't get a check under the door as before, I read it might be mailed...I asked a crew member when we got off the elevator in the midst of debarkment and he said I could get it out of the kiosk, then walked me over to the machine and showed me the process to request it...bam like an ATM had the cash in hand as walked of ship. :D Makes me wonder what all the people in line at GS were doing? I really thought it was great customer service for that crew member to take time to show me, verses just telling me to go over and use the machine, esp at a busy time such as debarkment. Did the same on Miracle last cruise. The Kiosk is great. Link to comment Share on other sites More sharing options...
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