wpgcycler Posted March 23, 2014 #1 Share Posted March 23, 2014 I completed my first sailing on March 8. Sailing history shows 1 sailing. Membership Tier still shows as "Preview" - no points posted. Sent an email to Captains Club last week - no response. :( Any suggestions? Link to comment Share on other sites More sharing options...
Happy2cruise Posted March 23, 2014 #2 Share Posted March 23, 2014 We were on a 3/2 sailing and points were posted within 4 days. Can you call the Captain's Club? Might be faster than an email. My experience is that Celebrity is very slow with email responses. Good luck:) Link to comment Share on other sites More sharing options...
stevea36 Posted March 23, 2014 #3 Share Posted March 23, 2014 I completed my first sailing on March 8. Sailing history shows 1 sailing. Membership Tier still shows as "Preview" - no points posted. Sent an email to Captains Club last week - no response. :( Any suggestions? If you don't immediately need them for any credits, etc. give it a while. Sometimes it can take up to 4 weeks for them to post. If they aren't there by April 8th call Captains Club at 1.800.760.0654 (US and Canada) Steve Link to comment Share on other sites More sharing options...
Du vent dans les voiles Posted March 23, 2014 #4 Share Posted March 23, 2014 It took three weeks after our February cruise before getting our points. Link to comment Share on other sites More sharing options...
wpgcycler Posted March 23, 2014 Author #5 Share Posted March 23, 2014 Thanks everyone. On the Captain's club site it says it may take up to 14 days - 15 now so that's why I was concerned. I can wait. Link to comment Share on other sites More sharing options...
cruisetimeforme Posted March 23, 2014 #6 Share Posted March 23, 2014 They will show up. Did a back to back and the first set showed up 30 days prior to ever seeing the 2nd weeks points, but they did get there without email or calling Celebrity. Wouldn't want to wait some 30-60 mins on hold just for points. Take it you intend to sail Celebrity again Link to comment Share on other sites More sharing options...
wpgcycler Posted March 23, 2014 Author #7 Share Posted March 23, 2014 Take it you intend to sail Celebrity again Without question. Think I've even got the cruise picked out! Link to comment Share on other sites More sharing options...
Rachel302 Posted March 24, 2014 #8 Share Posted March 24, 2014 Just got home yesterday and already have my points! Wonder why some of them take longer and some are so quick. Weird. Link to comment Share on other sites More sharing options...
M&M Hayden Posted March 24, 2014 #9 Share Posted March 24, 2014 We got off Reflection 3/15, points posted 3/22. I think it's a 'luck of the draw' as to when points are posted. Link to comment Share on other sites More sharing options...
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