bailey57 Posted May 4, 2014 #1 Share Posted May 4, 2014 Okay, I'm pretty smart, but cannot figure out what PVP stands for. Someone, please? :confused: Link to comment Share on other sites More sharing options...
d.michaelwagner@yahoo.com Posted May 4, 2014 #2 Share Posted May 4, 2014 Personal Vscation Planner Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
LilMissScareAll Posted May 4, 2014 #3 Share Posted May 4, 2014 Personal Vacation Planner Link to comment Share on other sites More sharing options...
bailey57 Posted May 4, 2014 Author #4 Share Posted May 4, 2014 Geesh. Okay, thanks. Is that a Carnival job title? If so, is that whoever answers the phone when you call to book, e.g., a CSR basically, or is it a special kind of "helper"?? Link to comment Share on other sites More sharing options...
JLee1973 Posted May 4, 2014 #5 Share Posted May 4, 2014 No it is not the same. Call and ask for a PVP. They will become assigned to you and take care of you. I book all my cruises through mine. He calls me whenever Carnival had really good sales going on. Sent from my DROID RAZR using Tapatalk Link to comment Share on other sites More sharing options...
bunnyfoofoo82 Posted May 4, 2014 #6 Share Posted May 4, 2014 Think of the PVP as your direct contact to Carnival. They are much better trained (most of the time) and have been working with Carnival longer. Mine knows all my sailing preferences, processes all my price adjustments and answers all my questions. As you will see on other threads, you can get 6 different answers from 6 different people by calling the 800 line. Building a relationship with a PVP can save you hundreds (or more) of dollars plus make your vacation less stressful knowing your booking is exactly the way it should be. Link to comment Share on other sites More sharing options...
Rare Tapi Posted May 4, 2014 #7 Share Posted May 4, 2014 (edited) Is that a Carnival job title? If so, is that whoever answers the phone when you call to book, e.g., a CSR basically, or is it a special kind of "helper"?? Although they do share some basic responsibilities, PVP's are much more than the CSR's that answer the 800 number (called CVS or Cruise Vacation Specialists at Carnival). A lot of what PVP's do is behind the scenes, and one of their main goals is to research their guests, and create relationships with them that last over the years. In addition to consumer research and targeted sales campaigns, several PVP's also conduct marketing for the company (mine has done so with the military because of his background). In order to even be considered for a PVP position, potential candidates must possess a college degree in a related field, as well as several years of experience in the travel industry. Not only is their education and experience level higher than that of regular 800 number agents (CVS), but their training and compensation are considerably higher (some top, senior PVP's do make over $100K). In contrast, the CVS's are only required to have a high school diploma with no experience, but their compensation is a fraction of what PVP's make. With that said, not all PVP's are the same. Some are better than others. But if you get your hands on a good one, don't let them go! They can really make a difference between a good cruise and an exceptional one. Sent from my iPhone using Forums mobile app Edited May 4, 2014 by Tapi Link to comment Share on other sites More sharing options...
fofita01 Posted May 4, 2014 #8 Share Posted May 4, 2014 Although they do share some basic responsibilities, PVP's are much more than the CSR's that answer the 800 number (called CVS or Cruise Vacation Specialists at Carnival). A lot of what PVP's do is behind the scenes, and one of their main goals is to research their guests, and create relationships with them that last over the years. In addition to consumer research and targeted sales campaigns, several PVP's also conduct marketing for the company (mine has done so with the military because of his background). In order to even be considered for a PVP position, potential candidates must possess a college degree in a related field, as well as several years of experience in the travel industry. Not only is their education and experience level higher than that of regular 800 number agents (CVS), but their training and compensation are considerably higher (some top, senior PVP's do make over $100K). In contrast, the CVS's are only required to have a high school diploma with no experience, but their compensation is a fraction of what PVP's make. With that said, not all PVP's are the same. Some are better than others. But if you get your hands on a good one, don't let them go! They can really make a difference between a good cruise and an exceptional one. Sent from my iPhone using Forums mobile app Not that Tapi needs any "backing up," but this is 100% accurate. I was a PVP at Carnival a few years ago and have a lot of friends who are current PVPs. :) Link to comment Share on other sites More sharing options...
IPlayWithString Posted May 4, 2014 #9 Share Posted May 4, 2014 I know what you mean about the alphabet soup. :) I have a special needs son so I have to try to keep up with all the different acronyms, etc.--CBT, ASD, ADDS/ADHD, IEP, SpEd, AP, CS, etc. LOL:D Link to comment Share on other sites More sharing options...
bailey57 Posted May 4, 2014 Author #10 Share Posted May 4, 2014 Thanks for all the info and clarification everyone! Very helpful. :) Link to comment Share on other sites More sharing options...
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