BenjiRodney Posted May 8, 2014 #1 Share Posted May 8, 2014 (edited) We moved to a higher deck today. When will I be able to print out new luggage tags? The new cabin shows on the booking and the Set Sail Pass but nothing else has updated. We leave on June 6th. Edited May 8, 2014 by BenjiRodney Link to comment Share on other sites More sharing options...
megr1125 Posted May 8, 2014 #2 Share Posted May 8, 2014 (edited) Call Royal and/or your TA and get them to reissue the e-docs....they will not automatically update....it's called a lousy IT department... Worst case, just get tags at the pier from the porters Edited May 8, 2014 by megr1125 Link to comment Share on other sites More sharing options...
Trekker954 Posted May 8, 2014 #3 Share Posted May 8, 2014 We moved to a higher deck today. When will I be able to print out new luggage tags? The new cabin shows on the booking and the Set Sail Pass but nothing else has updated. We leave on June 6th. If it doesn't change in a couple of days, call back and ask them to reissue the docs. this often happens. I too prefer to print my own tags. You'll have others say, don't worry the handles can write you a tag. All RCI needs to do is reissue and most do not do that automatically when you upgrade. The only time I saw it done immediately is when C&A upgraded me, but it did take a day. Link to comment Share on other sites More sharing options...
cb at sea Posted May 9, 2014 #4 Share Posted May 9, 2014 If you know your new room #, you can write it on your luggage tags....cross out the old cabin #....that's all you need to do. Link to comment Share on other sites More sharing options...
lovelife Posted May 9, 2014 #5 Share Posted May 9, 2014 I recently upgraded to a higher category and a few days later when I checked in on line and clicked on "print luggage tags," my new cabin number was on them. Link to comment Share on other sites More sharing options...
BenjiRodney Posted May 9, 2014 Author #6 Share Posted May 9, 2014 I think I will give it one more day. The 800 number sent me to groups department since we are part of a large group going, the girl said "I don't know when they update, no one has ever asked me that before, try tomorrow have a good day." Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
royalcruz Posted May 9, 2014 #7 Share Posted May 9, 2014 I recently had the same problem. An email resolved it pretty quickly. Link to comment Share on other sites More sharing options...
BenjiRodney Posted May 9, 2014 Author #8 Share Posted May 9, 2014 Called the 800 number since it has been 24 hours and they still won't do anything to help, said only the TA can ask them to update it. Really, flip the stupid key and update the luggage tag. Called the agency, the agent handling the group booking is away on vacation but rest assured that she will update it and print it for before the group meeting, not holding my breath on that one either. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
BenjiRodney Posted May 11, 2014 Author #9 Share Posted May 11, 2014 The email may be working, documents are not there thus morning, they may be in the process of being updated. I am so used to Carnival's system where you can see everything in real time and it changes as you do it. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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