tarps14 Posted September 26, 2014 #101 Share Posted September 26, 2014 I agree. I don't remember all of their names, but their service remains in my memory. We just came off the Jewel today and we had Teresa Perez as our butler. We didn't ask much of her at all, but she was always very pleasant, very attentive and would have helped us a lot more if we'd have asked her to. Would you mind sharing what cabin you had? We will be getting on the Jewel on Oct 17 in a Haven suite. Link to comment Share on other sites More sharing options...
SnootieTootie Posted September 26, 2014 #102 Share Posted September 26, 2014 Someone mentioned Arnie. We had a butler on the September 6 2014 sailing on the Getaway. Not sure if he was the same Arnie, but he was very generous with afternoon treats! Link to comment Share on other sites More sharing options...
maja651 Posted September 27, 2014 #103 Share Posted September 27, 2014 Leo Austin on Epic...the man is a gem! Agreed! We loved Leo! Link to comment Share on other sites More sharing options...
sjnyc323 Posted September 27, 2014 #104 Share Posted September 27, 2014 Someone mentioned Arnie. We had a butler on the September 6 2014 sailing on the Getaway. Not sure if he was the same Arnie, but he was very generous with afternoon treats! Yes that is the infamous Arnie!!!! Link to comment Share on other sites More sharing options...
BayouDoc Posted September 27, 2014 #105 Share Posted September 27, 2014 We've had 2 and we loved them both. Bagus on the Jewel in Jan of 2014 and Theodore (Teddy) on the Jewel in April of 2014. It sounds like Bagus is on the Star now. He was still on the Jewel in April. We will be back on the Jewel 10/25/14. Link to comment Share on other sites More sharing options...
sjnyc323 Posted September 27, 2014 #106 Share Posted September 27, 2014 (edited) Fabulous butlers we had were Mark Santos and Flor and Jane Jervoso Edited September 27, 2014 by sjnyc323 Link to comment Share on other sites More sharing options...
sjnyc323 Posted September 28, 2014 #107 Share Posted September 28, 2014 We liked Aries as well Link to comment Share on other sites More sharing options...
terry55 Posted September 28, 2014 #108 Share Posted September 28, 2014 Just got off the Dawn yesterday. A vote for Mark Santos--absolutely wonderful butler. Was a great 2 weeks. :) Link to comment Share on other sites More sharing options...
xo-cruzar Posted September 30, 2014 #109 Share Posted September 30, 2014 Another definite vote for Mark Santos! Link to comment Share on other sites More sharing options...
stanmoto98 Posted October 17, 2014 #110 Share Posted October 17, 2014 (edited) Nelson...It only took 35 responses to nail it! Anyone that has ever experienced the service Nelson provides his guest knows the real deal. All others we've had weren't even in the same league and we ended up relying on the Concierge more than our butler. Edited October 17, 2014 by stanmoto98 Link to comment Share on other sites More sharing options...
coscab Posted October 17, 2014 #111 Share Posted October 17, 2014 DH and I are going to experience our first suite and first butler on the Pearl in Dec., anyone know who it might be and if he/she is one of the "favorites"? Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted October 17, 2014 #112 Share Posted October 17, 2014 It only took 35 responses to nail it! Anyone that has ever experienced the service Nelson provides his guest knows the real deal. All others we've had weren't even in the same league and we ended up relying on the Concierge more than our butler. I hope we get Nelson some day. You must never have met Arnie. He is amazing. On one cruise, he wasn’t our butler - though we did love the one we had. Arnie came by with champagne, special snacks, etc & also just to see if we were doing good. He helped decorate our suite for my birthday. On and on........ I hope you can have him for your butler some day. Judy Link to comment Share on other sites More sharing options...
KweezyCruiser Posted October 17, 2014 #113 Share Posted October 17, 2014 What a great job you’ve done. I have to add Rommel, who I mentioned in an earlier post. It’s easy to miss one - I don’t know how you got all of this together! We had him on the Star and he was wonderful! Judy Rommel was our butler on the Breakaway last spring. He was wonderful. I saw him on board in the summer and he greeted me warmly and asked about my daughter who had been with me on the spring trip. Such a nice man. Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted October 18, 2014 #114 Share Posted October 18, 2014 Rommel was our butler on the Breakaway last spring. He was wonderful. I saw him on board in the summer and he greeted me warmly and asked about my daughter who had been with me on the spring trip. Such a nice man. This is so much fun - chatting with folks who have been fortunate to also have wonderful butlers on NCL. Judy Link to comment Share on other sites More sharing options...
biker@sea Posted October 18, 2014 #115 Share Posted October 18, 2014 Mark Santos is A#1 :D:) Link to comment Share on other sites More sharing options...
Fishbait17 Posted October 18, 2014 #116 Share Posted October 18, 2014 I hope we get Nelson some day. You must never have met Arnie. He is amazing. On one cruise, he wasn’t our butler - though we did love the one we had. Arnie came by with champagne, special snacks, etc & also just to see if we were doing good. He helped decorate our suite for my birthday. On and on........ I hope you can have him for your butler some day. Judy Same here. We had a Jade sailing where Arnie was not our butler, but knew we were in the ship. He came by our suite on Day One to say Hello and greet us with a big hug and some surprises. Our regular butler never showed up for the sailing, and Arnie took over our suite. Another new butler embarked on day 3, but Arnie stayed on with us, helping to train the new butler and taking care of double his regular passenger load. He's simply amazing! Robin Link to comment Share on other sites More sharing options...
Nalagh Posted October 18, 2014 #117 Share Posted October 18, 2014 Maxi, Armondo, Lanie, Kadac...and Ryan from long ago. :D I love them all and can not pick just one. Kadac and Lanie [/img] Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted October 18, 2014 #118 Share Posted October 18, 2014 We will be on the Dawn in 2 weeks and I know we will meet new Butlers and be able to include them on our list. Then in December we’ll be on the Jewel & will add even more Butlers. I have to say that I think we’ve been very lucky & have never had a bad one. Link to comment Share on other sites More sharing options...
Junebug27 Posted October 18, 2014 #119 Share Posted October 18, 2014 Anyone know who the butlers on the Breakaway are right now? We are sailing tomorrow! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
GrandmaHofmann Posted October 18, 2014 #120 Share Posted October 18, 2014 Honestly, of all the things I would want to know about a cruise ship and its staff, this is the absolute last thing that would interest me. Link to comment Share on other sites More sharing options...
KweezyCruiser Posted October 18, 2014 #121 Share Posted October 18, 2014 Honestly, of all the things I would want to know about a cruise ship and its staff, this is the absolute last thing that would interest me. Clearly you have never experienced the pleasure of the suite life with a lovely, attentive, hard-working butler. Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted October 19, 2014 #122 Share Posted October 19, 2014 Honestly, of all the things I would want to know about a cruise ship and its staff, this is the absolute last thing that would interest me. I got a laugh out of your comment. :D If you don’t care about Butlers, why are you on this thread? :confused: Please do not take offense at what I said. It is merely a question. No offense meant. I do NOT want to see this turn into a negative thread. I am a very positive person. Judy Link to comment Share on other sites More sharing options...
Solararc Posted October 19, 2014 #123 Share Posted October 19, 2014 Randy on the sun best Butler anyone could ask for! Sent from my SGH-I317M using Forums mobile app Link to comment Share on other sites More sharing options...
riddle Posted October 19, 2014 #124 Share Posted October 19, 2014 Okay everyone...I see your cheers and appreciation for all of these butlers. Due to a pretty weird set of circumstances we find ourselves in a 2 bedroom family suite on Nov. 9. This is our first suite everl I have heard that you do not get as much attention from the butlers in these suites as you do in the Haven. But you can't believe everything you read either. Anyways, for all of your with this experience, my daughter and I really want to know the ins and outs of what the butler does for you. I know he/she brings treats, meets you on embarkation, etc. but what at the things that make you rave about your butler? We are really excited for this trip on the Gem with my daughter, her husband and her 2 small kids, 18 mo and 3. Thanks all! Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted October 19, 2014 #125 Share Posted October 19, 2014 Okay everyone...I see your cheers and appreciation for all of these butlers. Due to a pretty weird set of circumstances we find ourselves in a 2 bedroom family suite on Nov. 9. This is our first suite everl I have heard that you do not get as much attention from the butlers in these suites as you do in the Haven. But you can't believe everything you read either. Anyways, for all of your with this experience, my daughter and I really want to know the ins and outs of what the butler does for you. I know he/she brings treats, meets you on embarkation, etc. but what at the things that make you rave about your butler? We are really excited for this trip on the Gem with my daughter, her husband and her 2 small kids, 18 mo and 3. Thanks all! Hi! Congratulations on the suite. You will love it. The 2 bedroom suites we’ve been in have the most amazing bathroom ever - separate shower and tub. Both have big windows overlooking the ocean - or port LOL. They have pull down blinds, but we try to keep them open. I beg to differ about the butlers for the 2 bedroom suites. We’ve had amazing service there and one of our very favorite Butlers was from a trip in a 2 bdrm. We had our butler change out our pillows - they will also add pillows if you like. The can bring coffee as a wake up - better than room service. They can help you with just about anything. Dinner reservations, debarking at ports (you get priority along with all suite guests) They can help you with problems with food allergies. Actually, if you have a problem or a question, call your Butler. I assume that you know to tip your Butler during or at the end of the cruise. I guarantee that it is so worth it. Judy Link to comment Share on other sites More sharing options...
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