Jump to content

Casino Program Changes


Recommended Posts

After our first four cruises the only thing I did on the slot machines was donate money so others can get their rewards. Now mind you it was probably no more than $300.

Some cruises I played for hours, others I was out the door quick.

 

On our last cruise we did black jack and our money and playing time was long and we actually left the cruise ahead.

 

We will never be a member of the rewards program if we are only able to play like this.

 

Good luck to those who can.

 

 

Sea Ya

Link to comment
Share on other sites

That is your opinion and if you believe that to be incorrect then OK

But having been a member since the program started I know and as others also concur 2000pts =$40 so 5000 would =$100

 

Points on seapass card have nothing to do with future rebates.

Use them or lose them.

At the cashiers desk you will see a flyer, it breaks down gifts and cash payouts for points.

Nothing to do with VIP program, as anyone who has used their card in slots to be tracked can utilize this little perk.

Remember double points between 09:00-11:00am every day:)

 

Future rebates are calculated by pit boss, Casino Manager as they rate, track and record your down payment, winnings and losses each day.

And as others have also agreed with anywhere between 10-20%.

Although we have always received higher than this.

 

I also quoted conservatively you need to be spending 5k, to,get anywhere, on that assumption you would get around $500 rebate for next cruise.

 

Example, we had a bankroll of 18k did not lose all and we won here and there

My next rebate for cruise, With ZERO points because I cashed them out as you have to, my rebate is $1400.00, my wife's rebate is $950.00

She also has ZERO points.

 

So here you can see we are comped by play not by points.

Happy Days!

 

On next cruise we will use the houses money ( our $2350.00 rebate), and see what we will spend dependent on the new program, as we are not going to lose any future rebate if it expires by March 2015.

 

As always be lucky!!

 

 

I'm really curious about their formula. I understand they want you in there playing all day, but in the end all that matters is the amount you lost. I wonder what causes it to fluctuate between 10-20% of total loss/spend.

 

 

Sent from my iPad using Forums mobile app

Link to comment
Share on other sites

It's definitely based on PLAY vs LOSSES. I've often gotten around $1,000 rebate and I sure didn't bring $10K to donate to…. I mean SPEND in the casino! :eek:

 

I've found Celebrity's program to be more generous. No "coupons" for drinks. They put a sticker on your card and you show it to them and you get as many free drinks as you "need." THey didn't pay attention to my name, just caught site of the sticker. (they also have their own Blue Chip Club card).

 

I've been on several "free" (hahaha I know I paid for it w/ my gambling) cruises. Usually 7 days in either Concierge or Aqua class… once only in an inside… I must have been slipping. I get occasional emails from the Blue Chip club offering a series of free cruises.

 

Oddly I didn't get the email that the OP mentioned. But I was in touch w/ the CLub Royale rep this past week to find out what my rebate would be for my upcoming November cruise. I was told I had 2 unclaimed rebates (how in HAIL did i let that happen :eek: ) but that since they were over a year ago, I'd only get it at a 50% rate, along w/ the 100% rate for my April 2014 cruise.

 

I have to say when I was "invited" on Celebrity first, and then on RCI, I thought… "hmmmm maybe I have a gambling problem!!!" I was sitting there (can't remember if it was a table or a machine) and the casino hostess came over w/ an envelope.

 

BTW if you belong to Celebrity's gambling loyalty club, there is no reciprocity w/ RCI's and vice versa.

 

I am laughing hysterically at your post! I am in the same situation with my local casino. When you get that gold or platinum card or get a hostess, uh oh....

 

I call it prepayment for my next adventure!!! Thanks ever so much for the info, especially for the reciprocity of Celebrity.

 

So they tell you on the cruise you're on if you qualify???

Link to comment
Share on other sites

I'm really curious about their formula. I understand they want you in there playing all day, but in the end all that matters is the amount you lost. I wonder what causes it to fluctuate between 10-20% of total loss/spend.

 

 

Sent from my iPad using Forums mobile app

 

 

There is no exact formula (they keep it secret):D

It was explained to me and it was not very transparent.

 

Basically it is time played 4hrs + in the casino every day on your cruise will get you more than dropping more money.

All the casino want is a chance at your money.

 

Use this as an example

A long time back dropped $57K on an RC cruise. I know we were chasing fairies:eek:

We cashed out our points on our cards.. So We had ZERO points.

We were probably in the casino +5 hrs per day, and this was an 11 night cruise.

 

Also will add no fee on cash advances and we both had a 5K credit limit per day,

Yes this can be increased from the typical $2K per person per day;)

 

Before our next cruise, we received the call from Miami with our rebate for our next cruise.

I received $3200, wife received $1700.

So around 8-9%

We also received a free cruise, and got upgraded from a JS to a GS

Free bottles of wine at every meal and daughter got $200 loaded on her card for the arcades.

And also free entry into a $15K Slot tourney (exclusive 10 guests only)

 

And before the naysayers chime in, I know it was all paid for by me by losing and nothing Is FREE:cool:

 

Not once has anyone in Miami or Casino Royale mentioned our points, because we don't have or never had any after a cruise has been completed.

 

Be lucky!

Happy Days!

Link to comment
Share on other sites

I'm really curious about their formula. I understand they want you in there playing all day, but in the end all that matters is the amount you lost. I wonder what causes it to fluctuate between 10-20% of total loss/spend.

 

 

Sent from my iPad using Forums mobile app

 

 

Seaofwonder, are you playing tables or just slots, or do you mix it up

Are you playing $50 per hand at BJ or $25 a spin on roulette or $3 + slots?

On Navigator every table has a swipe system that tracks your seapass and they enter your down payment into.

 

When it is tracked by Pit Boss, it is not as transparent and table play can be missed.

Also do you stick at one table for 3-4hrs or move about a lot, many factors to take into consideration.

 

I have contacted someone in Miami to send me the point breakdown, hopefully will have soon. This will clarify points are for gifts and small rebates to be used or lose on a particular sailing.

 

Happy Days!

Edited by PompeySailor
Link to comment
Share on other sites

I play slots. I probably average $2/pull, which is less than their $3/pull...but we still manage to lose a bunch. When we qualified for the program it was on allure and we hit it on day 2.

 

Our rebate seems to consistently average 10% of our actual loss.

 

 

We also use it for the no fee cash withdrawals. I don't bring cash with me on cruises. If they pull that benefit from their existing VIP members then I'm definitely out. No way am I paying 5% to gamble and I'm not bringing cash with me. I could probably run a credit line, but I prefer to pay from my credit card for miles (yes, balance paid in full every month).

 

Sent from my iPad using Forums mobile app

Edited by seaofwonder
Link to comment
Share on other sites

I play slots. I probably average $2/pull, which is less than their $3/pull...but we still manage to lose a bunch. When we qualified for the program it was on allure and we hit it on day 2.

 

Our rebate seems to consistently average 10% of our actual loss.

 

 

We also use it for the no fee cash withdrawals. I don't bring cash with me on cruises. If they pull that benefit from their existing VIP members then I'm definitely out. No way am I paying 5% to gamble and I'm not bringing cash with me. I could probably run a credit line, but I prefer to pay from my credit card for miles (yes, balance paid in full every month).

 

Sent from my iPad using Forums mobile app

 

Agreed on the fee waiver, if that is removed then we would only bring cash

IMHO i think the perks will be better with new program

 

Also agree on gaining the miles and paying off each month:)

That's how our flights only cost us $33 for the 3 of us! And seeing that we have to fly to Miami for most cruises every little saving helps.

 

When I hear back from Miami with respect to the points will post on here.

Link to comment
Share on other sites

Agreed on the fee waiver, if that is removed then we would only bring cash

 

IMHO i think the perks will be better with new program

 

 

 

Also agree on gaining the miles and paying off each month:)

 

That's how our flights only cost us $33 for the 3 of us! And seeing that we have to fly to Miami for most cruises every little saving helps.

 

 

 

When I hear back from Miami with respect to the points will post on here.

 

 

Thanks! Yes, we use credit cards for everything and use them to fly business class to Europe and for free hotels while traveling.

 

I looked closer at NCL's program and I like that it is really clear what your perks are at each level. I think the lifetime thing will go away though....and that is the one kicker that I don't like. I don't want to use the free cash withdrawal and have to pay at the start of every year.

 

 

Sent from my iPad using Forums mobile app

Link to comment
Share on other sites

That is your opinion and if you believe that to be incorrect then OK

But having been a member since the program started I know and as others also concur 2000pts =$40 so 5000 would =$100

 

Points on seapass card have nothing to do with future rebates.

Use them or lose them.

At the cashiers desk you will see a flyer, it breaks down gifts and cash payouts for points.

Nothing to do with VIP program, as anyone who has used their card in slots to be tracked can utilize this little perk.

Remember double points between 09:00-11:00am every day:)

 

Future rebates are calculated by pit boss, Casino Manager as they rate, track and record your down payment, winnings and losses each day.

And as others have also agreed with anywhere between 10-20%.

Although we have always received higher than this.

 

I also quoted conservatively you need to be spending 5k, to,get anywhere, on that assumption you would get around $500 rebate for next cruise.

 

Example, we had a bankroll of 18k did not lose all and we won here and there

My next rebate for cruise, With ZERO points because I cashed them out as you have to, my rebate is $1400.00, my wife's rebate is $950.00

She also has ZERO points.

 

So here you can see we are comped by play not by points.

Happy Days!

 

On next cruise we will use the houses money ( our $2350.00 rebate), and see what we will spend dependent on the new program, as we are not going to lose any future rebate if it expires by March 2015.

 

As always be lucky!!

Gotcha on most of this. I see you say 10 to 20% on play. I know we usually get close to 20% maybe a bit more on our rebate for our next cruise.(Do take advantage of the double points between 9 and 11 am.) What I questiones was the 10% return on as your example 5k = 500, that was low for my rebates. Have also been a CR member since well lets just say I'm not brand new anymore!....Happy Sailing and good luck in the casino!...K.O.:)
Link to comment
Share on other sites

Gotcha on most of this. I see you say 10 to 20% on play. I know we usually get close to 20% maybe a bit more on our rebate for our next cruise.(Do take advantage of the double points between 9 and 11 am.) What I questiones was the 10% return on as your example 5k = 500, that was low for my rebates. Have also been a CR member since well lets just say I'm not brand new anymore!....Happy Sailing and good luck in the casino!...K.O.:)

 

Good luck to you to:)

Being conservative on the %, as we all know can vary from ship to ship

But agree more around the 20% mark.

 

FYI we got an RS through casino at a rate lower than the BOGOHO#1 sale

Always worth checking cabin rates through CR office in Miami.

 

Happy Days and enjoy your next cruise.

Link to comment
Share on other sites

We became VIP on our Oasis cruise last year - sailing b2b on the Liberty Thanksgving - Dec 1... Getting rebates paid in cash on the first leg. Will more rebate $$ be available on the second? Also the current program is "lifetime" membership? So we get free drinks in the casino this trip?

 

 

Sent from my iPad using Forums

Link to comment
Share on other sites

We became VIP on our Oasis cruise last year - sailing b2b on the Liberty Thanksgving - Dec 1... Getting rebates paid in cash on the first leg. Will more rebate $$ be available on the second? Also the current program is "lifetime" membership? So we get free drinks in the casino this trip?

 

 

Sent from my iPad using Forums

 

It would depend on your expenditure on the 1st leg. I would speak to the Casino Manager and see what they can do for you.

I would like to think it should be like any other calculated rebate, regardless that next cruise is straight after.

 

Good Luck!

Happy Days!

Link to comment
Share on other sites

HI all,

 

I spoke with someone in the executive office about this. I was told that if I have a cruise booked prior to October 2nd then I could apply the rebate to that.

 

I have a placeholder cruise for May 2016 (booked a NCC cruise and then changed my mind. They don't let you get a refund of deposit, so I just moved it to a random cruise). They told me that I can even move the rebate around to another sailing, but it needs to be used before that may 2016 date.

 

That definitely allows me more flexibility.

 

No word on the changes....just that they will be "better."

 

 

Sent from my iPad using Forums mobile app

Link to comment
Share on other sites

If you do b2b the rebate from the first week is paid to you in cash in the 1st couple days of the 2d week. The rebate from the 2d week is calculated after cruise ends is available to apply to a future cruise. As far as using a rebate on a cruise in 2016, I was told you must sail before the March deadline, not book it.

 

Sent from my SCH-I915 using Forums mobile app

Link to comment
Share on other sites

If you do b2b the rebate from the first week is paid to you in cash in the 1st couple days of the 2d week. The rebate from the 2d week is calculated after cruise ends is available to apply to a future cruise. As far as using a rebate on a cruise in 2016, I was told you must sail before the March deadline, not book it.

 

Sent from my SCH-I915 using Forums mobile app

 

 

I'm only relaying what Goldstein's office told me. I have a contact name and number in case there are problems.

 

 

Sent from my iPhone using Forums

Link to comment
Share on other sites

HI all,

 

I spoke with someone in the executive office about this. I was told that if I have a cruise booked prior to October 2nd then I could apply the rebate to that.

 

I have a placeholder cruise for May 2016 (booked a NCC cruise and then changed my mind. They don't let you get a refund of deposit, so I just moved it to a random cruise). They told me that I can even move the rebate around to another sailing, but it needs to be used before that may 2016 date.

 

That definitely allows me more flexibility.

 

No word on the changes....just that they will be "better."

 

 

Sent from my iPad using Forums mobile app

 

In trying to save our rebate.....I pleaded that we had just recently come back from a cruise and were planning for another one next summer. They said NO exceptions. If they start that.....everyone would want an exception.

I then asked if we could use it in May because then, the Alaska cruises would start & since we were on the WestCoast, it would be easier for us to travel there. They again said NO.

Link to comment
Share on other sites

I started a thread asking about the Club Royale changes in the casino section of the forum with no replies. Now I find this!

 

I too received the email and don't have any info beyond what is mentioned. One thing I found interesting, they never referred to "Club Royale". Instead they referred to it as their "new casino loyalty program". I wonder if a name change is coming.

 

I've been a club royale member for awhile and have extensive experience with the program. I'm no expert on all things cruising, but this is one subject I know. I'll bullet some points to add to what's been discussed already, in case it helps. It's all moot in a few months anyway!

 

-CR has already changed. It is invite only, but has become more inclusive in the past few years. This is great news for most, but the top tier gets a feeling that it is watered down. The program used to only be top tier, so the treatment was excellent. Now it is difficult to even contact CR.

 

-Revamping is probably a good idea. Instead of some strange, secret, invite-only club shrouded in mystery; lay it all out there. Big gamblers can still get excellent treatment and lower tiers can also be comped accordingly.

 

-There was a lady who used to run the program. She knew investing a few dollars into gamblers, would yield great rewards for the company. They were not receptive. She was great, but eventually quit. Casino staff and players still speak fondly of her. Now, years later, the company seems to be realizing the potential profit from gamblers.

 

-Their call center is the worst. It's in Oregon (not miami). I make sure I have 2 hours blocked off when trying to call them. Sometimes I'm surprised with a short hold time, normally it's forever. Often, I hang up after holding for 1hr+, but I'm always thinking, "What if I was next!?!" Apparently they just hired a bunch of people, so that should help. This is the sort of thing the bigger gamblers grumble about with the higher number of members. Let everyone in, no problem. But have a system in place to handle all of the new business.

 

-It seems people are confusing the ship-based rewards and club royale rewards. The point rewards displayed on the chart at the cashier have nothing to do with club royale.

 

-Rebates are action based, win or lose. 5k is the max.

 

-Those numbers on Royal's website indicating the minimum bets/time are sort of a guide. What I mean is, don't set the stopwatch at 4 hours exactly each night, bet $25 each hand, and walk out at 4 hours and 1 minute. It might not work. On the other hand, if you are betting a decent amount, you may get the invite with much less time than required.

 

-Also, even if they followed that formula exactly, remember that is the minimum and would qualify you for the minimum comps (which are still good, just saying).

 

-I usually only gamble 2 nights on a 7 night cruise, but I hit it pretty hard. I've never had a problem getting comped very well, and nobody has questioned my hours played. As long as the end number of their formula is reached, they don't care how you got there.

 

-Agree with previous post. Time is the most controllable thing the player has if looking for comps. Obviously, don't play for comps....but if that's your concern, don't hop in and out of different tables during the course of a few hours. Your comps will be really low.

 

-It's easier for a slot-only player to correlate "points" to rebate. It gets a little more murky for table players.

 

-Double points promotions will count toward ship-rewards, but do not count as extra "action" toward club royale status

 

-Free cruises come in various forms. They post the tournament cruises at the beginning of each year. They also open up a few throughout the year (presumably low sellers). One can also call and just ask. Finally, I've been contacted directly by hosts (via email) from certain ships I've sailed, and they have offered free cruises on dates of my choosing on their respective ships.

 

-They also pick up prepaid grats. I just pay taxes, and am often upgraded to excellent cabins. However, they will not comp a 3rd (child). He gets charged the casino rate plus taxes and grats.

 

-Free drinks do get attributed to you directly. I've never heard of them being deducted from rebates, but I guess it's possible. You don't necessarily see the receipt, but it does reflect your name. Most of the time it is done in the background. The servers quickly figure out your name. The receipt looks a little different than the one you're used to.

 

-2k per person, per day for withdrawals...can be increased to 5k pp. So a couple can take out 10k per day on the seapass. But...you can go to the cashier with any credit card and max it out. It doesn't count toward the sea pass limit. It rings up as a purchase, not a cash advance.

 

-Money is personal and relative. It's hard to compare when speaking in terms of "I spent a ton of time and money in that casino!". That means something different to all of us. Royal is only concerned with the bottom line. They have all of the data, to the penny, and court people accordingly.

 

 

In summary, I feel their program has been a little too strange for a little too long. Make it more like land-based casinos. Everyone can be rated, and let the chips fall where they may. The hybrid system in place now (ship rewards separate from club royale rewards) is too confusing for many. Lump it into one big rewards program, just do it right. Have an infrastructure in place to handle all of the new volume. At the very least, do not alienate the top-tier gamblers that have been loyal for years.

 

If they are going to model land-based casinos, perhaps they are doing a "bronze, silver, gold" type system. If so, at least have a separate phone number for bookings. It is in Royal's best interest to answer the phone when a player with a $57K bankroll (previous poster) calls. If that person is unable to get through because 100 people are in front of him (with $300 bankrolls), he will eventually get frustrated and go elsewhere. Any other line would be thrilled to score that player.

 

I imagine the changes to this program will make more people happy than upset. I'm just not sure I'll be in the majority, haha.

Link to comment
Share on other sites

I only got invited to this program earlier this year while on Allure. We are cruising in 2 weeks and I have a $500 rebate. We are going to try and scramble looking for a cruise 1st week of March. Others have mentioned casino rates? How do you book a cruise that I can use this rebate on? We always book our cruises while on board. Also, if there is nothing I can take can I get this as bonus slot play for this cruise in2 weeks? Help!!!!

Link to comment
Share on other sites

I started a thread asking about the Club Royale changes in the casino section of the forum with no replies. Now I find this!

 

I too received the email and don't have any info beyond what is mentioned. One thing I found interesting, they never referred to "Club Royale". Instead they referred to it as their "new casino loyalty program". I wonder if a name change is coming.

 

I've been a club royale member for awhile and have extensive experience with the program. I'm no expert on all things cruising, but this is one subject I know. I'll bullet some points to add to what's been discussed already, in case it helps. It's all moot in a few months anyway!

 

-CR has already changed. It is invite only, but has become more inclusive in the past few years. This is great news for most, but the top tier gets a feeling that it is watered down. The program used to only be top tier, so the treatment was excellent. Now it is difficult to even contact CR.

 

-Revamping is probably a good idea. Instead of some strange, secret, invite-only club shrouded in mystery; lay it all out there. Big gamblers can still get excellent treatment and lower tiers can also be comped accordingly.

 

-There was a lady who used to run the program. She knew investing a few dollars into gamblers, would yield great rewards for the company. They were not receptive. She was great, but eventually quit. Casino staff and players still speak fondly of her. Now, years later, the company seems to be realizing the potential profit from gamblers.

 

-Their call center is the worst. It's in Oregon (not miami). I make sure I have 2 hours blocked off when trying to call them. Sometimes I'm surprised with a short hold time, normally it's forever. Often, I hang up after holding for 1hr+, but I'm always thinking, "What if I was next!?!" Apparently they just hired a bunch of people, so that should help. This is the sort of thing the bigger gamblers grumble about with the higher number of members. Let everyone in, no problem. But have a system in place to handle all of the new business.

 

-It seems people are confusing the ship-based rewards and club royale rewards. The point rewards displayed on the chart at the cashier have nothing to do with club royale.

 

-Rebates are action based, win or lose. 5k is the max.

 

-Those numbers on Royal's website indicating the minimum bets/time are sort of a guide. What I mean is, don't set the stopwatch at 4 hours exactly each night, bet $25 each hand, and walk out at 4 hours and 1 minute. It might not work. On the other hand, if you are betting a decent amount, you may get the invite with much less time than required.

 

-Also, even if they followed that formula exactly, remember that is the minimum and would qualify you for the minimum comps (which are still good, just saying).

 

-I usually only gamble 2 nights on a 7 night cruise, but I hit it pretty hard. I've never had a problem getting comped very well, and nobody has questioned my hours played. As long as the end number of their formula is reached, they don't care how you got there.

 

-Agree with previous post. Time is the most controllable thing the player has if looking for comps. Obviously, don't play for comps....but if that's your concern, don't hop in and out of different tables during the course of a few hours. Your comps will be really low.

 

-It's easier for a slot-only player to correlate "points" to rebate. It gets a little more murky for table players.

 

-Double points promotions will count toward ship-rewards, but do not count as extra "action" toward club royale status

 

-Free cruises come in various forms. They post the tournament cruises at the beginning of each year. They also open up a few throughout the year (presumably low sellers). One can also call and just ask. Finally, I've been contacted directly by hosts (via email) from certain ships I've sailed, and they have offered free cruises on dates of my choosing on their respective ships.

 

-They also pick up prepaid grats. I just pay taxes, and am often upgraded to excellent cabins. However, they will not comp a 3rd (child). He gets charged the casino rate plus taxes and grats.

 

-Free drinks do get attributed to you directly. I've never heard of them being deducted from rebates, but I guess it's possible. You don't necessarily see the receipt, but it does reflect your name. Most of the time it is done in the background. The servers quickly figure out your name. The receipt looks a little different than the one you're used to.

 

-2k per person, per day for withdrawals...can be increased to 5k pp. So a couple can take out 10k per day on the seapass. But...you can go to the cashier with any credit card and max it out. It doesn't count toward the sea pass limit. It rings up as a purchase, not a cash advance.

 

-Money is personal and relative. It's hard to compare when speaking in terms of "I spent a ton of time and money in that casino!". That means something different to all of us. Royal is only concerned with the bottom line. They have all of the data, to the penny, and court people accordingly.

 

 

In summary, I feel their program has been a little too strange for a little too long. Make it more like land-based casinos. Everyone can be rated, and let the chips fall where they may. The hybrid system in place now (ship rewards separate from club royale rewards) is too confusing for many. Lump it into one big rewards program, just do it right. Have an infrastructure in place to handle all of the new volume. At the very least, do not alienate the top-tier gamblers that have been loyal for years.

 

If they are going to model land-based casinos, perhaps they are doing a "bronze, silver, gold" type system. If so, at least have a separate phone number for bookings. It is in Royal's best interest to answer the phone when a player with a $57K bankroll (previous poster) calls. If that person is unable to get through because 100 people are in front of him (with $300 bankrolls), he will eventually get frustrated and go elsewhere. Any other line would be thrilled to score that player.

 

I imagine the changes to this program will make more people happy than upset. I'm just not sure I'll be in the majority, haha.

 

Finally someone else who actually understands the program:D

I pretty much agree with all you have said, clarifies most of what I have been posting.

And for that person who quit CR, yes D was a gem and looked after us very well and knew how to run operations.

 

I never have had an issue with contacting anyone at CR, you may want to speak to Carrie next time you are going to enquire about something, she has it down.

I will not post her contact details on CC as, well you know not the done thing on here.

And I had never heard of drinks being deducted from your rebate, never even bothered us to be honest.

 

I think a roll out with tier levels will be on the cards, so as you had mentioned for the whales, bigger comps, but still allowing others not spending as much to still receive some benefits.

As long as they keep lifetime membership, we will roll with the changes.

 

All the best and be lucky!

Happy Days!

Link to comment
Share on other sites

I only got invited to this program earlier this year while on Allure. We are cruising in 2 weeks and I have a $500 rebate. We are going to try and scramble looking for a cruise 1st week of March. Others have mentioned casino rates? How do you book a cruise that I can use this rebate on? We always book our cruises while on board. Also, if there is nothing I can take can I get this as bonus slot play for this cruise in2 weeks? Help!!!!

 

 

You will be able to get your $500 on your cruise in two weeks. Go to the cashier, give them your ID, and they'll give you $500 in cash. It's that simple.

 

It doesn't matter how you booked it. However, you may want to call club royale (pre-cruise) to confirm they have your rebate confirmation being sent to the cruise ship. If something gets screwed up, it can only be resolved during normal business hours. It's better to confirm now.

 

The only real concern you have is if you earn a big rebate on the upcoming cruise under the current terms. I supposed then you would have to scramble for a cruise prior to 3/15/15. Otherwise you are fine.

Edited by Ambiverol
Link to comment
Share on other sites

I only got invited to this program earlier this year while on Allure. We are cruising in 2 weeks and I have a $500 rebate. We are going to try and scramble looking for a cruise 1st week of March. Others have mentioned casino rates? How do you book a cruise that I can use this rebate on? We always book our cruises while on board. Also, if there is nothing I can take can I get this as bonus slot play for this cruise in2 weeks? Help!!!!

 

 

If you are VIP then you can Call CR at see what rate they have for the sailing you are looking at, have your membership # to hand.

Just going to find tel# for you

Link to comment
Share on other sites

I only got invited to this program earlier this year while on Allure. We are cruising in 2 weeks and I have a $500 rebate. We are going to try and scramble looking for a cruise 1st week of March. Others have mentioned casino rates? How do you book a cruise that I can use this rebate on? We always book our cruises while on board. Also, if there is nothing I can take can I get this as bonus slot play for this cruise in2 weeks? Help!!!!

 

 

Telephone number for CR 888-561-2234

 

Hope you get lucky:)

Let us know.

Happy Days!

Link to comment
Share on other sites

The one great perk, that is no longer a secret!!!

Much more than 20% off of booking price, if done through Casino, obviously only applies to VIP members.

Have done this for last few years and saved a bunch.. More gambling money:D

 

As for drinks being deducted from your rebates, minimal IMO and we have a drink in hand every minute we are in the casino.

 

The rebate rate was explained to me and it is not that straight forward, win or lose you will be comped.

It is calculated more on rack rate and time played.

If you are betting $50 per hand at Blacjack, $25 a spin at roulette and $3 minimum per spin on Slots, then your % on rebate will be higher.

Would agree in the range of 10%-20%

 

If you are playing poker all night, casino is making minimal money, so you would not be rated or invited to be VIP.

They get buy in and Antes and that's it!

 

Be Lucky!

And let's hope the perks get even better and do not expire each year:cool:

 

 

We like to play slots so how do the drinks work out, do we pay for all our drinks in the casino or are they free or can we get drinks vouchers from the casino manager!

Link to comment
Share on other sites

We like to play slots so how do the drinks work out, do we pay for all our drinks in the casino or are they free or can we get drinks vouchers from the casino manager!

 

 

Are you a Casino Royale VIP member, if yes there are comped drinks, vouchers basically given to you by Casino Host.

If not a member you can purchase drinks in the casino, there is a bar in the casino.

 

Be lucky

Happy Days!

Link to comment
Share on other sites

We like to play slots so how do the drinks work out, do we pay for all our drinks in the casino or are they free or can we get drinks vouchers from the casino manager!

 

If you are not a club royale member (invite only, from a previous cruise):

 

You pay for your drinks in the casino. There are servers coming around taking orders. Like anywhere else, they will put the charge on your sea pass. There is also a bar in the casino. Same deal.

 

If you are playing a decent amount, but not in club royale (usually at a table), the pit boss may comp an occasional drink. That's somewhat rare though.

 

 

If you are a club royale member:

 

Drinks in the casino are comped ("free")

 

There are 2 ways of doing this, it depends on the ship. One way is to give you a handful of coupons, good for one drink each. This is provided by the casino host upon arrival who usually says, "come back if you need more."

 

The method I've mostly dealt with, is having a sticker placed on your sea pass. It's unique to the casino, and you just show that for your drinks (in the casino). Usually they remember who you are rather soon, and you don't need to show it each time.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...