rvmike Posted January 16, 2015 #1 Share Posted January 16, 2015 After booking 3 cabins for 7 people on the Imagination the price drops. Carnival tells me that since we paid in full nothing can be done (booked with a TA). The diff is only $100 and tried to bargain it down to $25 but no go. I gave our booking numbers for 2 other cruises and still nada. Carnival just lost the 2 other bookings. They did not care. I understand I paid for the original booking but not budging a little is not a way to keep 7 guests from going to another line. Flame on Link to comment Share on other sites More sharing options...
Nic6318 Posted January 16, 2015 #2 Share Posted January 16, 2015 try to have a good cruise...don't let this get you down, and good luck with your next cruise selection Link to comment Share on other sites More sharing options...
love my grandkids Posted January 16, 2015 #3 Share Posted January 16, 2015 After booking 3 cabins for 7 people on the Imagination the price drops. Carnival tells me that since we paid in full nothing can be done (booked with a TA). The diff is only $100 and tried to bargain it down to $25 but no go. I gave our booking numbers for 2 other cruises and still nada. Carnival just lost the 2 other bookings. They did not care. I understand I paid for the original booking but not budging a little is not a way to keep 7 guests from going to another line. Flame on You purchased the cruise under a particular set of rules. Based on that did you meet the criteria for a price reduction? For example if you booked ES you should get it. If you booked another category and you are after final payment why would you expect money back? Link to comment Share on other sites More sharing options...
thinfool Posted January 16, 2015 #4 Share Posted January 16, 2015 Likely you are done with cruising. ALL cruise lines have similar if not identical policies. Now...if you had purchased travel insurance, as is strongly recommended, you would have a method to recover your money. Maybe keep that in mind for next time. Link to comment Share on other sites More sharing options...
stargate fan Posted January 16, 2015 #5 Share Posted January 16, 2015 After booking 3 cabins for 7 people on the Imagination the price drops. Carnival tells me that since we paid in full nothing can be done (booked with a TA). The diff is only $100 and tried to bargain it down to $25 but no go. I gave our booking numbers for 2 other cruises and still nada. Carnival just lost the 2 other bookings. They did not care. I understand I paid for the original booking but not budging a little is not a way to keep 7 guests from going to another line. Flame on Since you booked with a travel agent, why don't you let your agent handle the issue for you? You are fortunate that someone at Carnival even spoke with you since you did use a TA. As for paying in full, when is the cruise? Are you past final payment? What rate did your agent book for you? There are a lot of factors to consider before you get upset with Carnival. Link to comment Share on other sites More sharing options...
springs741 Posted January 16, 2015 #6 Share Posted January 16, 2015 Not flaming, simple pointing out that you were not eligible for the OBC. Those are the rules. I booked ES and need change the cruise date. I had to pay the $50 penalty. Was I happy about it? No. But that was part of the rate I booked. I knew the rules when I booked . Oh and just so you know I had 4 staterooms and 9 people. And, if you view my cruise history you will see I am loyal to Carnival. I am sorry that your TA didn't explain the rules to you so that you would understand the terms of your agreement. I think your displeasure should be geared to them not Carnival. Link to comment Share on other sites More sharing options...
hate2shop Posted January 16, 2015 #7 Share Posted January 16, 2015 If you booked through a TA why are you even talking to Carnival ? Your TA controls your booking. If you booked Early Saver you are entitled to a price drop after final payment up to 2 days before sailing. And your TA knows this. Maybe your TA doesn't want to reduce their commission by honoring the price drop? Link to comment Share on other sites More sharing options...
Podna's Posted January 16, 2015 #8 Share Posted January 16, 2015 Flame on Sure thing. I'll never understand why people get upset with Carnival when they do not book early saver but expect the same fare rules. Carnival absolutely did nothing wrong here yet you choose to never cruise with them again because they will not bend the rules for you. Let me know how it works out for you when you try to alter the fare rules on other cruise lines. Link to comment Share on other sites More sharing options...
rvmike Posted January 16, 2015 Author #9 Share Posted January 16, 2015 (edited) They make you pay for what you see and gave a 48 hr guarantee. When they change the price 49 hrs later you are stuck. Very deceptive practice. As I said they just lost 7 cruisers for $25 dollars. Still taking the cruise but no money will be spent by 7 guests. Will go back to Oceania and will try Princess out of L.A. Our booking gave us a $50 obc but the fare dropped $100, times 3 cabins. Edited January 16, 2015 by rvmike Link to comment Share on other sites More sharing options...
Rare Cruisegirl6 Posted January 16, 2015 #10 Share Posted January 16, 2015 That happens with all cruise ships guess cruising may not be for you...if you book early saver and the price drops, your given the lower rate with no fees/penalties and problems, the trick is to know your prices and how you are booking your rooms, whether you can make changes or not. Generally on all other cruise lines if you pay in full your stuck with what you got they are the same rules with all cruise lines. Link to comment Share on other sites More sharing options...
rvmike Posted January 16, 2015 Author #11 Share Posted January 16, 2015 (edited) Did not meet the criteria based on our booking. ( my bad). If Carnival can't budge $25.00 for 7 quests on 3 sailings so be it. 25+ cruises' never had a Cruise line so hard set. 10 with Carnival Bye Bye Carnival Edited January 16, 2015 by rvmike Link to comment Share on other sites More sharing options...
deedle7544 Posted January 16, 2015 #12 Share Posted January 16, 2015 Did not meet the criteria based on our booking. ( my bad). If Carnival can't budge $25.00 for 7 quests on 3 sailings so be it. 25+ cruises' never had a Cruise line so hard set. 10 with Carnival Bye Bye Carnival $25 x 1000 cruisers = pissed off shareholders. Link to comment Share on other sites More sharing options...
hate2shop Posted January 16, 2015 #13 Share Posted January 16, 2015 Kind of hard to believe you've taken 10 cruises and never learned the rules. Link to comment Share on other sites More sharing options...
jp30338 Posted January 16, 2015 #14 Share Posted January 16, 2015 Did not meet the criteria based on our booking. ( my bad). If Carnival can't budge $25.00 for 7 quests on 3 sailings so be it. 25+ cruises' never had a Cruise line so hard set. 10 with Carnival Bye Bye Carnival No price drops after final payment is for EVERY cruise line. Guess you didn't learn anything in ur so called 25+ cruises Link to comment Share on other sites More sharing options...
gone_cruisin Posted January 16, 2015 #15 Share Posted January 16, 2015 OP - Do you say the same thing to the airlines when they offers fares cheaper than what you booked? It's no different. Carnival is in the busniess to make money. Like others have said, all the other cruise lines have the same policy. The only way you could have come out with that savings is if you had booked Early Saver. Link to comment Share on other sites More sharing options...
StaceySteveDMB Posted January 16, 2015 #16 Share Posted January 16, 2015 You should have booked Early Saver. If you wait to book you are gambling that the price won't go down. I get huge amounts of OBC every cruise thanks to early saver. We have booked closer to sail date and the price has gone down, but I knew when we booked it was a chance I took. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dolphinsfan246 Posted January 16, 2015 #17 Share Posted January 16, 2015 It always amazes me when somebody has been on 25+ cruises but doesn't know simple rules of the booking they made. I think their frustration should be with their travel agent and not Carnival. Link to comment Share on other sites More sharing options...
rvmike Posted January 16, 2015 Author #18 Share Posted January 16, 2015 (edited) Dolfin, I understand the rules but not bending does not keep repat customers. Not all cruises are done with a TA, are you new to this ? Edited January 16, 2015 by rvmike Link to comment Share on other sites More sharing options...
dave_k58 Posted January 16, 2015 #19 Share Posted January 16, 2015 Something about this whole situation doesn't add up to me. I booked a cruise once with a TA - I had a question and called Carnival - they very politely told me the account was out of their hands and to call the TA. I can understand that. My call had nothing to do with pricing - just a question about a cabin. When you book with a TA you are out of Carnival's hands. Period. Link to comment Share on other sites More sharing options...
Purvis1231 Posted January 16, 2015 #20 Share Posted January 16, 2015 On just abut every cruise we sailed, the price went dow after the point of no return for us so we never got the price reduction but we understood the terms before we paid a cent. Link to comment Share on other sites More sharing options...
rvmike Posted January 16, 2015 Author #21 Share Posted January 16, 2015 Did call the TA and he tried, I tried. I still think it is wrong to drop the price 49 hrs after the fact. Not good business. Link to comment Share on other sites More sharing options...
stobe1 Posted January 16, 2015 #22 Share Posted January 16, 2015 Adios... Link to comment Share on other sites More sharing options...
JMAE Posted January 16, 2015 #23 Share Posted January 16, 2015 Everyone that has been cruising for a period of time, understands the way the industry works as the vessel fills the price increases until the date gets near. Purchasing a cruise is like playing in the casino, you got to make the deal when you feel the price is right for you and have to understand that some may be paying more and some less than you. That is just how it works. It is vacation, after all. Link to comment Share on other sites More sharing options...
BenjiRodney Posted January 16, 2015 #24 Share Posted January 16, 2015 If you did not book early saver then you have no one to blame but yourself. Link to comment Share on other sites More sharing options...
Sweet Dutch Girl Posted January 16, 2015 #25 Share Posted January 16, 2015 When I book a cruise I know what can spend, I book early enough to get the location I want and to put myself in line for some nice early booking airfares (the place where I really save money). Then I pay it and don't even think about looking at the fares again. I got what I want, at the price I could afford etc. Link to comment Share on other sites More sharing options...
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