NLH Arizona Posted May 4, 2015 #426 Share Posted May 4, 2015 I sure hope so....As with most things recently I can find no written policy ..one never knows how things are or will be :rolleyes:Best thing to do then, is to call NCL to get a clarification. I thought NCL did post on here and said if you already had an UDP or got free dinners, there was no charge, but there has been so many posts on the subject, one can get confused easily. Not to mention that some passengers came back and posted that they were not charged. Link to comment Share on other sites More sharing options...
jaja Posted May 4, 2015 #427 Share Posted May 4, 2015 Best thing to do then, is to call NCL to get a clarification. I thought NCL did post on here and said if you already had an UDP or got free dinners, there was no charge, but there has been so many posts on the subject, one can get confused easily. Not to mention that some passengers came back and posted that they were not charged. Will do....but as with most inquires to NCL lately ...not so sure if reps know the answer:o Link to comment Share on other sites More sharing options...
$hip$hape Posted May 4, 2015 #428 Share Posted May 4, 2015 Will do....but as with most inquires to NCL lately ...not so sure if reps know the answer:o 'nuff said :) Link to comment Share on other sites More sharing options...
hpecorari Posted May 4, 2015 #429 Share Posted May 4, 2015 Will do....but as with most inquires to NCL lately ...not so sure if reps know the answer:o They all know the answer! The problem is the answer they give you they know to be true yet they all have different answers! Harriet Link to comment Share on other sites More sharing options...
oracer Posted May 4, 2015 #430 Share Posted May 4, 2015 Just called NCL, have a cruise in July 2015 and they are honoring our UDP and allowing us to get Cagney's without costs. I even went ahead and got reservations for 2 nights at Cagney's for the 8 of us. She said even if they make changes to the UDP this summer, they are HONORING our UDP at the level we signed up for this past December. SO GOOD NEWS that they are honoring us even if they change it. Link to comment Share on other sites More sharing options...
jaja Posted May 4, 2015 #431 Share Posted May 4, 2015 Just called NCL, have a cruise in July 2015 and they are honoring our UDP and allowing us to get Cagney's without costs. I even went ahead and got reservations for 2 nights at Cagney's for the 8 of us. She said even if they make changes to the UDP this summer, they are HONORING our UDP at the level we signed up for this past December. SO GOOD NEWS that they are honoring us even if they change it. Good news..happy for you:D Link to comment Share on other sites More sharing options...
kessdarln Posted May 4, 2015 #432 Share Posted May 4, 2015 Just called NCL, have a cruise in July 2015 and they are honoring our UDP and allowing us to get Cagney's without costs. I even went ahead and got reservations for 2 nights at Cagney's for the 8 of us. She said even if they make changes to the UDP this summer, they are HONORING our UDP at the level we signed up for this past December. SO GOOD NEWS that they are honoring us even if they change it. Thanks for the research and info. Did she indicate if everyone will be grandfathered by their purchase date? UBP and UDP were really the only two good offers way back when I booked my European 2017 cruise which gave two perks. Link to comment Share on other sites More sharing options...
peg013 Posted May 4, 2015 #433 Share Posted May 4, 2015 Just called NCL, have a cruise in July 2015 and they are honoring our UDP and allowing us to get Cagney's without costs. I even went ahead and got reservations for 2 nights at Cagney's for the 8 of us. She said even if they make changes to the UDP this summer, they are HONORING our UDP at the level we signed up for this past December. SO GOOD NEWS that they are honoring us even if they change it. Did they also make you a reservation for the Dinner Show (Illusionarium?) since that was also included with the UDP in December? Link to comment Share on other sites More sharing options...
oracer Posted May 4, 2015 #434 Share Posted May 4, 2015 Sorry, I just asked about me, but hope this information helps others. Yes, asked about day 1 and the illusiontorium and that was included but you have to get when you get on the boat. We decided as a family that we would skip it. Link to comment Share on other sites More sharing options...
kessdarln Posted May 4, 2015 #435 Share Posted May 4, 2015 Sorry, I just asked about me, but hope this information helps others. Yes, asked about day 1 and the illusiontorium and that was included but you have to get when you get on the boat. We decided as a family that we would skip it. I called and asked. They are honoring whatever was the dining plan at the time of the promo or purchase. Also, to her knowledge, first night show is still included and she has not heard that Cagney's is removed, and sort of thought it sounded odd since it is the most favorite. In other words, it has not been told to the person I spoke with regarding the last two but she was 100% positive about the grandfathering the UDP, and Cagney's is included in mine since I got it 6 months ago. Hope that helps anyone that is wondering. Link to comment Share on other sites More sharing options...
trex-de Posted May 4, 2015 #436 Share Posted May 4, 2015 I'm 90 days out in a couple of days for my August sailing. If I can book Cagneys, I will keep my purchased UDP. If not, I will cancel. I will post what happens. Sent from my iPhone using Tapatalk Booked everything we wanted (including Cagneys) first thing this morning. Glad to be reading about the grandfathering as well Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
luvtheships Posted May 4, 2015 #437 Share Posted May 4, 2015 Unless the strategy IS to let the loyal customers go away. Maybe they want new, fresh, gullible customers, ignorant of what cruising used to be and willing to pay a lot, without complaining, for what marketing brainwashes them to believe is the ultimate cruising experience of all times. Isn't that what a slogan like Norwegian NEXT tells us? Exactly what I have been saying all along. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
MisterFidgetpants Posted May 5, 2015 #438 Share Posted May 5, 2015 Well, this is odd. I called my PCC to ask to cancel our dining plan. I began to feel that whatever ultimately happened with Cagneys, or any other restaurant for that matter, would be different than when I had booked and like I said, I really am in no mood to have a "discussion" on vacation or fight with a manager or stand in line at guest services, or do any of the stuff I have to do in every day "real life" when a company doesn't do what it has initially promised to do. My PCC told me not to worry, that everything would be grandfathered and I'd have no problems. I asked him to put that on a letter to me so that I had a reassurance that what I've paid for is what I will get; not more, not less. He said he can no do that. I found that sort of odd. That puts me into the exact position I was in previously; not wanting to deal with it on the ship if it changes again. So, for now, again, I have not cancelled the plan. I think depending on who you speak with you will get different answers. I do not think the company representatives know what is going on. I still have time to cancel my plan if depending how this develops and the amount of mental energy I want to involve with it. Sure glad I read this forum; if I got on the ship and found out it was all changed it would definitely put a negative mood on. Link to comment Share on other sites More sharing options...
oracer Posted May 5, 2015 #439 Share Posted May 5, 2015 Misterfigitpants: I did get a confirmation back from them after making all 7 days dining reservations (for 8 people). It has on it $0.00 costs next to all of the reservations (Cagney's on twice), so I would consider that in writing since I got an actual .pdf note from them with each nights reservation. Link to comment Share on other sites More sharing options...
MisterFidgetpants Posted May 5, 2015 #440 Share Posted May 5, 2015 Misterfigitpants: I did get a confirmation back from them after making all 7 days dining reservations (for 8 people). It has on it $0.00 costs next to all of the reservations (Cagney's on twice), so I would consider that in writing since I got an actual .pdf note from them with each nights reservation. How did you make your reservations? Through a PCC or a different method? I'm willing to give it a shot. Link to comment Share on other sites More sharing options...
mein18 Posted May 5, 2015 #441 Share Posted May 5, 2015 Just another step towards their goal of becoming "all inclusive". Some venues will be included and some will be ala carte. In the end, I am sure it will also add up to be more expensive to cruise on NCL. Link to comment Share on other sites More sharing options...
oracer Posted May 5, 2015 #442 Share Posted May 5, 2015 I called them directly on their 1-866 number and spoke to the customer service team. She asked my reservation number, pulled up my account and then asked me what days and what restaurant we wanted, she gave me the available times and wa-la, done. She emailed the confirmation within 5 minutes. Link to comment Share on other sites More sharing options...
vicocala Posted May 5, 2015 #443 Share Posted May 5, 2015 The probable reason the reps don't know is this is all hearsay and rumor. :) Link to comment Share on other sites More sharing options...
kessdarln Posted May 5, 2015 #444 Share Posted May 5, 2015 I called them directly on their 1-866 number and spoke to the customer service team. She asked my reservation number, pulled up my account and then asked me what days and what restaurant we wanted, she gave me the available times and wa-la, done. She emailed the confirmation within 5 minutes. How far out are you booking dinner? Link to comment Share on other sites More sharing options...
trex-de Posted May 6, 2015 #445 Share Posted May 6, 2015 How far out are you booking dinner? We did it on line. DW woke up at 5 am on day 90 and had her pick. Two nights at Cagneys, two at Le Bistro, etc. All itemized at $0.00. I too, like some others have expressed, do not want a fight while on vacation. I would argue that prepaid means $0 at the time of service. I anticipate that is what I will get. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
oracer Posted May 6, 2015 #446 Share Posted May 6, 2015 I am (was) around 86 days out. Link to comment Share on other sites More sharing options...
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