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Offers received from Club Royale (Royal Caribbean)

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6 hours ago, texasreb said:

Another month lost. yet another cancel for me. I did get through to the casino no problem today. However Miami announced yesterday a 26% layoff in reservations. Our Prime etc for 2020 have not been loaded. Should be mid-May. Then the bad news :

Our most recent plan was to resume some operation May 12, 2020. However, after consulting with our partners at Cruise Lines International Association and in conjunction with the CDC, our global suspension has been extended another month. Unfortunately, all sailings departing on and before June 11th, 2020 will be cancelled, and we plan to resume operation on June 12th.

The 30 days to June 11th was pretty much a forgone conclusion.  RCCL indicated they are going 30 days at a time.  I wouldn't be surprised to see at least one or likely two more 30 day periods that will take us into July or August.  They are still dealing with CDC travel bans and restrictions and it could take at least two weeks or more to restaff the ships with crew members who are by now scattered all over the world and possibly limited as to their ability to travel.  The entire situation is a big mess that won't be fixed overnight.  I'm betting I will see Vegas or a different land casino long before I am back onboard a ship.  And then there is the issue of getting a doctor to sign a "fit to travel" letter if you are 70 or over.  Not many doctors will want to sign and take on the potential liability if you were to get sick onboard. 

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8 hours ago, OHCruisinDad said:

Not many doctors will want to sign and take on the potential liability if you were to get sick onboard. 

Hopefully we will see this changed.  I only have a year before this will affect me.  It already affects my husband. A signed waiver like the wave pool , etc. would be okay.

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My doctor signed our letters in March. It was not an issue with him. In my case, I am not yet drugged.

With cancellation of my end of May cruise. Plus waiting on CC credit for 3 other cruises. Plus 3 still booked. Not sure I will book any for a while. This end of May cancellation looks like another refund request.

I also wonder if air travel will have to resume before they can do any sailings ?

 

Just a casual observation on travel. Most folks out of Galveston do drive. I know as far away as Missouri. Yet some do have to fly. I have met them too.

It sure is strange to track those ships of all lines just parked in the Gulf, usually off Galveston.

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I don't know about the Casino group. I phoned in today to change the cancelled May 23 to to June 20. Same everything. They would not do it. It seems strange to me. Said I no longer had a "good offer". Do I need a "good offer" for a sailing you cancelled ? So now I am up to  4 refunds they owe me. I am not getting a good vibe over this mess.

I further inquired about the cancelled March prime cruise. Jon Wamba had previouly said FP or OBC would added to those re-issued offers. The rep said nothing was added to the cancelled prime cruise offer, but offer is in system. The 2020  perks have not been loaded yet.

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7 minutes ago, texasreb said:

I don't know about the Casino group. I phoned in today to change the cancelled May 23 to to June 20. Same everything. They would not do it. It seems strange to me. Said I no longer had a "good offer". Do I need a "good offer" for a sailing you cancelled ? So now I am up to  4 refunds they owe me. I am not getting a good vibe over this mess.

I further inquired about the cancelled March prime cruise. Jon Wamba had previouly said FP or OBC would added to those re-issued offers. The rep said nothing was added to the cancelled prime cruise offer, but offer is in system. The 2020  perks have not been loaded yet.

I lost 4 cruises that had instant certificates on.  I spent thousands on each of the cruises to earn the certificates.  All have been lost.  I haven't received any of the new offers either.  All my offers are currently expired.

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3 minutes ago, gaylemh said:

I lost 4 cruises that had instant certificates on.  I spent thousands on each of the cruises to earn the certificates.  All have been lost.  I haven't received any of the new offers either.  All my offers are currently expired.

Yes I do recall you saying that previously. Bummer. I did get a cert on my January cruise. I booked it as far out as I could which was Oct 25. The wife and I just discussed this a few days ago wanting to change date to Nov. 1. I phoned in about that yesterday. NOPE same everything but 1 week later. NOPE. So for now I still have that Oct sailing booked, and 2 others.

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I got a new offer emailed to me. 20CCS104. Does anyone have any details on this ? I think it is a sailing to CoCo Cay.

I phoned Club Royale 2 hours ago. Some bull from Jamaica that the reps can not email the offer to the customer without supervisor approval. I waited on hold. The rep comes back and said supervisor would email the details in 10 mins. 2 hours ago.

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15 minutes ago, texasreb said:

I got a new offer emailed to me. 20CCS104. 

That’s a new one for me.  I checked my offers this morning (nothing) but I think I will check again.

 

I hate it when I get one of those offshore agents.  Ugh

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Just now, RFerrington said:

That’s a new one for me.  I checked my offers this morning (nothing) but I think I will check again.

 

I hate it when I get one of those offshore agents.  Ugh

I typoed. Offer is 20CCS103. Yes on the off shore. Our centers might be gone with those USA layoffs, and furloughs.

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Nope.  No new offers for me or my husband.  BOOOOO.

 

Let us know the details once (if ??) you get the email from CR.

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It works for me. same oh same oh. Nothing new. I did get an email with an offer but it is not on the offer site. Neither are my prime offers. Nor my wife's.

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7 minutes ago, texasreb said:

It works for me. same oh same oh. Nothing new. I did get an email with an offer but it is not on the offer site. Neither are my prime offers. Nor my wife's.


Thanks I was finally able to get to the site. All of the offers on our accounts are expired.  We rarely get the emails

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3 hours ago, Canadian Disney Mom said:


Thanks I was finally able to get to the site. All of the offers on our accounts are expired.  We rarely get the emails

My list of offers is shrinking as they expire and new offers are not being added.  Interestingly, I receive an email from my CR host reminding me to take advantage of my remaining offers,  Strange as the Mother's Day and Father's Day cruises have been cancelled or likely will be cancelled.  Same with the European offer.  Doesn't make a lot of sense.

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I still have 1 offer showing, but the date of expiration is 4/17 so it is expired too. 

 

 

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My offers at club offers are gone now. So too my wife's.

I never got email from Jamaica on the details of email offer 20CCS103. The email did state it was Coco Cay Sep 4 - Dec 18. I will call in again this afternoon. Maybe get the Oregon group.

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I am still showing my annual prime cruise and the July -August Caribbean offer. 

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I had called Royal a couple of months ago that I didnt like their offers on that site, which dont tell you much. They told me that right away, you'll also get a flyer (in regular mail) from Royal about the same offers. We were getting those pretty often, till the virus hit.

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59 minutes ago, maryjaden said:

I am still showing my annual prime cruise and the July -August Caribbean offer. 

Is the prime cruise you see the one from last year? Ie 4/2019-3/2020?

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1 minute ago, Canadian Disney Mom said:

Is the prime cruise you see the one from last year? Ie 4/2019-3/2020?

Ours masters freebie from last year is still on our offers, since our one we would have taken March 28 was canceled. It says to book by May31, for the extension into this year.

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i currently have 2 offers that expire April 30th.

 

I've been home slightly over a month and haven't received any new email or regular mail from RCI, HAL, NCL. I think us junkies just need to wait it out. Since the lines aren't sure how long they will be unable to sail sending offers is not a high priority unfortunately.  

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45 minutes ago, EZ1 said:

I had called Royal a couple of months ago that I didnt like their offers on that site, which dont tell you much. They told me that right away, you'll also get a flyer (in regular mail) from Royal about the same offers. We were getting those pretty often, till the virus hit.

I don't blame them for not sending out flyers.  They cost a lot of money to print and mail.  The offers can easily be emailed for nothing.

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When I phoned in mid last week and got the Oregon folks. They said the 2019 prime was good till Mar 31, 2021. The 2020 was good till March 31, 2022. None of these offers are loaded at club offers. Mine nor my wife's. The 2019 was from a cancelled cruise March cruise.

Just FWIW. There seems to be a state of confusion with RCCL.

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