adding a beverage package?

[meaghm00]

Hi all,

I am a complete newbie. I just booked a trip for September 2016 on the Celebrity Solstice (in Concierge Class) for an Alaska cruise. I have put down a deposit and was positive I had added a classic beverage package but can't seem to find it listed anywhere in the description of of my reservation. I also Chose the Select Dining and Cruise Insurance and they seem to show up fine in the description. I can't figure out how to add the beverage package or at least check on it. Any help would be appreciated. I must be missing something.

 

Thanks

Meredith

[steve ch]

Hi all,

I am a complete newbie. I just booked a trip for September 2016 on the Celebrity Solstice (in Concierge Class) for an Alaska cruise. I have put down a deposit and was positive I had added a classic beverage package but can't seem to find it listed anywhere in the description of of my reservation. I also Chose the Select Dining and Cruise Insurance and they seem to show up fine in the description. I can't figure out how to add the beverage package or at least check on it. Any help would be appreciated. I must be missing something.

 

Thanks

Meredith

 

If you can log into your reservation on the Celebrity website, it should show up under "Order History" in "My Cruise Extras"

[meaghm00]

Hi Steve,

When I log into the Celebrity site, I can see my reservation and that it is booked, but nowhere do I see Order history or My Cruise Extras??

[steve ch]

Hi Steve,

When I log into the Celebrity site, I can see my reservation and that it is booked, but nowhere do I see Order history or My Cruise Extras??

It should be under "Manage Reservation"

[meaghm00]

Yep! I can get to the Manage Reservation, and under that I can see that under My Offers there is a Go Big, reading through that I do see it mentions the drink packages and all the other choices I had to originally select from. I just assumed I would actually see the specific selection I had made.

[Constance331]

Give it a couple days to work through. If you selected the drinks package as your one "perk" that is included in your cruise fare, it will eventually show up in your rezzie.

[steve ch]

Yep! I can get to the Manage Reservation, and under that I can see that under My Offers there is a Go Big, reading through that I do see it mentions the drink packages and all the other choices I had to originally select from. I just assumed I would actually see the specific selection I had made.

At least you know that you weren't imagining it when you thought you had booked it.

[meaghm00]

Very true! Thanks for reassuring me that I am not hallucinating! I'll check back in a couple of days! Just a little anxious since it is my first time doing this. :)

[steve ch]

Very true! Thanks for reassuring me that I am not hallucinating! I'll check back in a couple of days! Just a little anxious since it is my first time doing this. :)

I'm afraid that wrestling with the website is an unavoidable part of the rich Celebrity experience.

[ailetoile]

Hi all,

I am a complete newbie. I just booked a trip for September 2016 on the Celebrity Solstice (in Concierge Class) for an Alaska cruise. I have put down a deposit and was positive I had added a classic beverage package but can't seem to find it listed anywhere in the description of of my reservation. I also Chose the Select Dining and Cruise Insurance and they seem to show up fine in the description. I can't figure out how to add the beverage package or at least check on it. Any help would be appreciated. I must be missing something.

 

Thanks

Meredith

 

Hi Meredith,

 

It sounds like you're in pretty good hands with regards to your questions, so I'll leave the others to that. I think that you MUST be on the same cruise as us since we're also booked on the last Solstice cruise in September of 2016. Please consider joining our roll call:

 

http://www.cruisecritic.com/rollcalls/celebrity-solstice-september-2-2016/

 

You can ask cruise-specific questions and meet others who'll be sharing your sailing. We'd love to have you :)

[MissMapp]

Don't sweat it. Celebrity's website is notoriously wicked. If it will make you feel better, call Celebrity and double check everything with the agent and then ask the agent to email you a confirmation.