Ofmyheart Posted October 28, 2015 #1 Share Posted October 28, 2015 Does anyone know how Carnival notifies you that they have received your sharehoder info and credited your onboard acct? With Princess I just see it on my acct, thus far no evidence with Carnival...this is after 1 snail mail, 2 faxes and 5 phone calls! Seems a bit much! Link to comment Share on other sites More sharing options...
Trish12345 Posted October 28, 2015 #2 Share Posted October 28, 2015 I get an email from them letting me know that I will be receiving credit. It is then listed under Manage my account as a credit under your booking number. Link to comment Share on other sites More sharing options...
Nic6318 Posted October 28, 2015 #3 Share Posted October 28, 2015 Does anyone know how Carnival notifies you that they have received your sharehoder info and credited your onboard acct? With Princess I just see it on my acct, thus far no evidence with Carnival...this is after 1 snail mail, 2 faxes and 5 phone calls! Seems a bit much! The last few cruises they have responded to me very quickly. Usually within a week the credit was in my account and they sent an email advising me. I have never had to contact them more than once. What did they say the last time you called? good luck Link to comment Share on other sites More sharing options...
Missileer Posted October 28, 2015 #4 Share Posted October 28, 2015 We also get an email and without fail it is in the cabin when we get on board or later that night. Enjoy. Link to comment Share on other sites More sharing options...
Ofmyheart Posted October 28, 2015 Author #5 Share Posted October 28, 2015 Good to hear that I should get an email. The last phone call (45 min) they aren't sure what the issue is! We have verified address & fax # multiple times but they can't seem t find the snail mail or 2 faxes! Link to comment Share on other sites More sharing options...
SteelerCruiser Posted October 28, 2015 #6 Share Posted October 28, 2015 never hurts to call Link to comment Share on other sites More sharing options...
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