cruiseonly Posted November 3, 2015 #1 Share Posted November 3, 2015 I cannot print out my xpass. Called Celebrity and they said their system does not respond to Windows 10. Have to find another computer without Windows 10 to print out. Anyone have this problem. Link to comment Share on other sites More sharing options...
Bo1953 Posted November 3, 2015 #2 Share Posted November 3, 2015 You may want to try saving it as a PDF file then print from there. That may work. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted November 3, 2015 #3 Share Posted November 3, 2015 I didn't have any problems printing it using MS Edge, Windows 10. If you upgraded to 10 you should still have IE on your computer. Try using that. Link to comment Share on other sites More sharing options...
cindy1957 Posted November 3, 2015 #4 Share Posted November 3, 2015 Can you print from your desk top? Link to comment Share on other sites More sharing options...
cruiseonly Posted November 3, 2015 Author #5 Share Posted November 3, 2015 Thanks for suggestions. Will try Link to comment Share on other sites More sharing options...
cruiseonly Posted November 3, 2015 Author #6 Share Posted November 3, 2015 I did a copy and paste, and got a version of the Xpress Pass. So probably that will do. Windows 10 has been out for awhile, so you think Celebrity would have fixed this issue. Link to comment Share on other sites More sharing options...
cruza Posted November 3, 2015 #7 Share Posted November 3, 2015 I cannot print out my xpass. Called Celebrity and they said their system does not respond to Windows 10. Have to find another computer without Windows 10 to print out. Anyone have this problem. You can install Chrome on your PC. Anytime we need to login to X site, we are using Chrome and it works much better... Link to comment Share on other sites More sharing options...
cruiseonly Posted November 3, 2015 Author #8 Share Posted November 3, 2015 Thanks. I have Chrome and IE, and neither of them will print out the pass using Windows 10. Link to comment Share on other sites More sharing options...
Apeeler Posted November 3, 2015 #9 Share Posted November 3, 2015 Thanks. I have Chrome and IE, and neither of them will print out the pass using Windows 10. Have you printed any other documents since upgrading to Windows 10? After my upgrade I had to re-install printer driver. If driver present check it is default driver/printer. Link to comment Share on other sites More sharing options...
Rare hcat Posted November 3, 2015 #10 Share Posted November 3, 2015 Windows 10 and Celeb tech make a great pair! Link to comment Share on other sites More sharing options...
oneputt18 Posted November 3, 2015 #11 Share Posted November 3, 2015 I printed mine, Windows 10, Chrome browser. Link to comment Share on other sites More sharing options...
norn iron Posted November 3, 2015 #12 Share Posted November 3, 2015 Apple's new OS X EL Capitan has no problem with online check in and document printing- Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted November 3, 2015 #13 Share Posted November 3, 2015 I printed mine, Windows 10, Chrome browser. Same setup. I actually was shocked to get my pass pre final payment, had just checked in for the fun of it.... saved it as .pdf for printing later. Link to comment Share on other sites More sharing options...
USNUZULOOSE Posted November 4, 2015 #14 Share Posted November 4, 2015 Apple's new OS X EL Capitan has no problem with online check in and document printing- I keep seeing this since I have the mac book air. what is this? Do you have to pay for it? I don't like down loading anything. Link to comment Share on other sites More sharing options...
fleckle Posted November 4, 2015 #15 Share Posted November 4, 2015 (edited) If unable to print the Xpress pass for whatever reason (such as printer not available) you can save it and email a copy to yourself (and/or to someone else) as an attachment. Then you or the other person can print it just about anywhere a working printer is available: - at a friend's house, at the office, school, public library, hotel, etc. with no concern about needing to access it again on the Celebrity website. Edited November 4, 2015 by fleckle Link to comment Share on other sites More sharing options...
upwarduk Posted November 4, 2015 #16 Share Posted November 4, 2015 Windows 10 has been out for awhile, so you think Celebrity would have fixed this issue. Really!!!! They are ALWAYS having IT issues. Chezmarylou, I understood that 'Edge' was a replacement for IE, which Microsoft will no longer support after January / February 2016, in fact it hasn't been supported on my Vista laptop for over a year. I cannot investigate a large TA in UK, as they no longer support IE. Link to comment Share on other sites More sharing options...
WestLakeGirl Posted November 4, 2015 #17 Share Posted November 4, 2015 Why print it at all? It's not required. Go to the terminal with a booking confirmation (if you have that), passport and credit card, that's all they need. They can look you up on manifest and you can enter the terminal, go to check in and provide them your signature. Lots of people never get their XPRESS Pass printed at all Link to comment Share on other sites More sharing options...
Iamcruzin Posted November 4, 2015 #18 Share Posted November 4, 2015 Windows 10 and Celeb tech make a great pair! With all of the threads started about problems on their website they must still be on widows 98. Link to comment Share on other sites More sharing options...
upwarduk Posted November 4, 2015 #19 Share Posted November 4, 2015 With all of the threads started about problems on their website they must still be on widows 98. No wonder it's not working - :mad: Link to comment Share on other sites More sharing options...
Gordoncruickshank Posted November 4, 2015 #20 Share Posted November 4, 2015 I keep seeing this since I have the mac book air. what is this? Do you have to pay for it? I don't like down loading anything. It is the latest edition of the mac operating system. It is free to download from the app store. Just make sure that your mac book is current enough to run it (but if it is an "air" model it should be ok as I don't think they are very old) Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted November 4, 2015 #21 Share Posted November 4, 2015 Really!!!!They are ALWAYS having IT issues. Chezmarylou, I understood that 'Edge' was a replacement for IE, which Microsoft will no longer support after January / February 2016, in fact it hasn't been supported on my Vista laptop for over a year. I cannot investigate a large TA in UK, as they no longer support IE. Edge is a replacement but installing Windows 10 did not uninstall IE when I upgraded from Windows 7. I like Edge, my DH is still using IE. I don't know when Microsoft will quit supporting IE. Link to comment Share on other sites More sharing options...
bEwAbG Posted November 5, 2015 #22 Share Posted November 5, 2015 I understood that 'Edge' was a replacement for IE, which Microsoft will no longer support after January / February 2016, in fact it hasn't been supported on my Vista laptop for over a year. I cannot investigate a large TA in UK, as they no longer support IE. Edge is the default browser for Windows 10. However, Internet Explorer will be around for a while longer. They're dropping support for all but the latest version of Internet Explorer in 2016. You should check your version of Internet Explorer and make sure you're on IE11. Internet Explorer 11 is the latest and many think the last version, but MS has said they will be providing updates for it. Edge is not quite fully baked yet + a lot of businesses have code written to work in only Internet Explorer so some version of it will be around for many years to come. Link to comment Share on other sites More sharing options...
GottaKnowWhen Posted November 5, 2015 #23 Share Posted November 5, 2015 I keep seeing this since I have the mac book air. what is this? Do you have to pay for it? I don't like down loading anything. As another mentioned, El Capitan is the newest in a continuing series of System upgrades from Apple. They typically have a major upgrade (with name change) once a year, numerous security and bug fixes throughout the year. They stopped charging 5 years ago or so. Biggest advantage to a newer System is the increased security. I've been using Apple computers at work and home for 30 years and have never had anything bad happen that could be attributed to a software upgrade except for the occasional glitch with drivers for external drives or printers. Download. Link to comment Share on other sites More sharing options...
Apeeler Posted November 5, 2015 #24 Share Posted November 5, 2015 With all of the threads started about problems on their website they must still be on widows 98. You mean to say there's a newer version of windows than 98? :D :p Link to comment Share on other sites More sharing options...
Iamcruzin Posted November 5, 2015 #25 Share Posted November 5, 2015 You mean to say there's a newer version of windows than 98? :D :p There is a big to do on another thread about an upgrade they did. It must have been upgraded from Windows 95. Link to comment Share on other sites More sharing options...
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