beachbuddy Posted April 5, 2016 #501 Share Posted April 5, 2016 I'm gonna' go with Patti on this one. It's been my experience where she sees smoke there's usually a fire. Just my humble opinion. I agree with you. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
kevinyork Posted April 5, 2016 #502 Share Posted April 5, 2016 "The contract between us is governed by English law" I think that seals it. It's a contract between you and a UK company and governed by UK law. Irrespective of where the servers or card processing are located. I wouldn't be happy either with the changes if I hadn't got a fee free cancelling option. I would send off an email to Stuart Leven, UK head of RCI with your well reasoned views. sleven@rccl.com Mentioning BBC Watchdog never does any harm. Link to comment Share on other sites More sharing options...
Expat Cruise Posted April 5, 2016 #503 Share Posted April 5, 2016 Not so fast it also says "other conditions also apply......" nothing is sealed here.... While you may not want to hear it in these case, like so many other cases the UK is subservient to the United States. Never like DD dinning happy to see it dying. Its a win win... Link to comment Share on other sites More sharing options...
kevinyork Posted April 5, 2016 #504 Share Posted April 5, 2016 Not so fast it also says "other conditions also apply......" nothing is sealed here.... While you may not want to hear it in these case, like so many other cases the UK is subservient to the United States. Never like DD dinning happy to see it dying. Its a win win... The first sentence overrides the second. We've been booking cruises with Royal and Celebrity over the years and everything we receive in our confirmations or publicity clearly shows the UK companies are the ones we are in contact with. Other conditions may also apply but unless they are specified we have the unfair terms and conditions act to fall back on. Royal, Princess and Celebrity sell their cruises to UK customers from their UK companies therefore UK law applies. Sorry you didn't like DD. Link to comment Share on other sites More sharing options...
beachbuddy Posted April 5, 2016 #505 Share Posted April 5, 2016 (edited) I don't know why people complained about DD so much. It's only on 1 ship in the US and those that didn't like it could have sailed 1 of Royals many ships. There's plenty of us that did like it. Sent from my iPhone using Tapatalk Edited April 5, 2016 by beachbuddy Link to comment Share on other sites More sharing options...
MisterBill99 Posted April 5, 2016 #506 Share Posted April 5, 2016 I don't know why people complained about DD so much. It's only on 1 ship in the US and those that didn't like it could have sailed 1 of Royals many ships. Sorry, that is a ridiculous thing to say. It's their only ship out of the NYC area. It's not like you're sailing out of FLL where if you don't like it, you just book another ship the next day. If you don't want Anthem because of DD but don't want to fly to Florida, you would have to choose another cruise line instead. And for the record, I actually didn't mind DD (we were on Anthem in January and will be again in August). I thought that much of the food wasn't very good, but had expectations that it would be fixed by August. Link to comment Share on other sites More sharing options...
ocav Posted April 5, 2016 #507 Share Posted April 5, 2016 Not so fast it also says "other conditions also apply......" nothing is sealed here.... While you may not want to hear it in these case, like so many other cases the UK is subservient to the United States. Never like DD dinning happy to see it dying. Its a win win... Well regardless of what other conditions apply, UK law applies to the entire contract, and as such any European directive that gives us consumer rights also applies. Europeans get a pretty crappy deal, we aren't allowed to change cruises after paying a deposit, we are charged Value Added Tax ON TOP of the sales taxes if booking a NA based cruise. Future Cruise Certificates on UK booking also have a lot more restrictions. We also don't get any availability on Credit Cards to earn any additional perks, plus the fact flights to the ship are a lot more than if having to travel domestically. The reason for all this is the fact RCI Cruises Ltd is responsible for a lot of things if anything goes wrong, the point that they have to legally pay for an insurance company called ABTA or ATOL to back up any finances for a consumer should they go out of business. Link to comment Share on other sites More sharing options...
psupa Posted April 6, 2016 #508 Share Posted April 6, 2016 I just booked the Anthem for Oct 20th and selected classic dining. This will be our first time on a ship this large so like reading comments from those who have already experienced this class ship. Link to comment Share on other sites More sharing options...
Biker19 Posted April 6, 2016 #509 Share Posted April 6, 2016 (edited) Well regardless of what other conditions apply, UK law applies to the entire contract, and as such any European directive that gives us consumer rights also applies. OK, and where in that contract does it say what kind of menu DD must have or what DD must deliver? Or for that matter, that the ship must have DD? Edited April 6, 2016 by Biker19 Link to comment Share on other sites More sharing options...
Expat Cruise Posted April 6, 2016 #510 Share Posted April 6, 2016 People talk about the contracts here and what Royal must do. But really Royal can do almost anything they want. They can change every single port and say it is weather and what can the passengers due? The only recourse here is to fight with the credit card company (dispute) or go to court. Most passengers do not have the time or money to do this. Royal has a fulled paid staff trained to handle these cases. So really most of the views posted here in the end mean very little. Royal does something that you believe is a $1000 loss to you. So yes you can try to go to court and 5 to 7 years later, and $50,000 dollars later you win. Really does not seem like a win to me. Link to comment Share on other sites More sharing options...
davy jones Posted April 6, 2016 #511 Share Posted April 6, 2016 OK, and where in that contract does it say what kind of menu DD must have or what DD must deliver? Or for that matter, that the ship must have DD? The cruise contract would allow the cruise line to serve only biscuits and gruel 3 times a day for the entire cruise in stark settings The marketing materials state that "fine" dining and multiple free venues are part of the ship. People make decisions based on the promise of the (any) cruise line and if the cruise line makes substantial changes to things that they completely control, like dining, then I believe that they have the ethical obligation to allow the passenger to cancel up to sailing date with full refund. Link to comment Share on other sites More sharing options...
ocav Posted April 6, 2016 #512 Share Posted April 6, 2016 OK, and where in that contract does it say what kind of menu DD must have or what DD must deliver? Or for that matter, that the ship must have DD? Because on my cruise contract it lists the ship, sailing date, and my dining choice, which is Dynamic Dining Choice. I've never said the menu choice is in the contract, as well as the advertised materials having to be accurate to the product purchased. Link to comment Share on other sites More sharing options...
Expat Cruise Posted April 6, 2016 #513 Share Posted April 6, 2016 Because on my cruise contract it lists the ship, sailing date, and my dining choice, which is Dynamic Dining Choice. I've never said the menu choice is in the contract, as well as the advertised materials having to be accurate to the product purchased. OK, even if everything you said is 100% correct.... so what? Royal is going to see it from their side and then your options are as I already said, try to prove you are right, pay a very large fee to a lawyer, and spend the next several years in court. Yes I see how it is a win for you.... Link to comment Share on other sites More sharing options...
swoopy2110 Posted April 6, 2016 #514 Share Posted April 6, 2016 Because on my cruise contract it lists the ship, sailing date, and my dining choice, which is Dynamic Dining Choice. I've never said the menu choice is in the contract, as well as the advertised materials having to be accurate to the product purchased. That isn't a cruise contract. It's a confirmation invoice. Link to comment Share on other sites More sharing options...
Peeker28 Posted April 6, 2016 #515 Share Posted April 6, 2016 Someone who is currently on Anthem posted on Facebook that Chic and Grande will be used for traditional dining. American Icon & Silk will be used for MTD. Solarium Bistro for Suite and Pinnacle guest. He stated that implementation will be around 6 weeks from now. He heard this information during his galley tour from the Executive Chefs. Link to comment Share on other sites More sharing options...
Biker19 Posted April 6, 2016 #516 Share Posted April 6, 2016 Because on my cruise contract it lists the ship, sailing date, and my dining choice, which is Dynamic Dining Choice. I've never said the menu choice is in the contract, as well as the advertised materials having to be accurate to the product purchased. I wonder how many folks who booked in the UK and had an invoice showing they had DD on Oasis got any sort of refund or OBC? Link to comment Share on other sites More sharing options...
MAGICEJS Posted April 6, 2016 #517 Share Posted April 6, 2016 First we heard it started April 30th, now it may be 6 weeks , I'm on the May 5th cruise, I hope it doesn't change till after that, I don't want to be the Guinea pig for this new change Link to comment Share on other sites More sharing options...
starfish216 Posted April 6, 2016 #518 Share Posted April 6, 2016 First we heard it started April 30th, now it may be 6 weeks , I'm on the May 5th cruise, I hope it doesn't change till after that, I don't want to be the Guinea pig for this new change Six weeks from now is the best news I heard regarding DD change! That will actually be on the cruise that embarks when we disembark. We too are sailing May 5th and are looking forward to DD. We had it on the Quantum and loved the concept. Link to comment Share on other sites More sharing options...
MAGICEJS Posted April 6, 2016 #519 Share Posted April 6, 2016 When where you on the Quantum? We sailed on her last year over Easter Link to comment Share on other sites More sharing options...
Bobbie John Posted April 6, 2016 #520 Share Posted April 6, 2016 First we heard it started April 30th, now it may be 6 weeks , I'm on the May 5th cruise, I hope it doesn't change till after that, I don't want to be the Guinea pig for this new change We are on the May 14 cruise. We don't want to be the guinea pig either! Link to comment Share on other sites More sharing options...
Scooter girl 58 Posted April 6, 2016 #521 Share Posted April 6, 2016 Hi, We are on the May 14th sailing after spending 5 nights in New York. I booked online on the UK site and have received my Guest ticket book, which show all my DD bookings on my onboard confirmations. It seems strange to receive confirmation of my bookings if they are going to do away with DD. I hope they don't as we were very much looking forward to trying something new. Link to comment Share on other sites More sharing options...
starfish216 Posted April 6, 2016 #522 Share Posted April 6, 2016 When where you on the Quantum? We sailed on her last year over Easter I know it wasn't over Easter.....no need to do that anymore since the kids are grown. lol We sailed on the QOS March 13, 2015 Link to comment Share on other sites More sharing options...
familyofour Posted April 6, 2016 #523 Share Posted April 6, 2016 Hi cruisers,Keep reading different stories about the Dining on Anthem. Some say it should all go Dynamic, as is, making reservations for restaurant and time of your choice. That would be the gest. Different restaurants, trying different menu's. I personally think DD is the way of the future. Mixing it with Classic, just doesn't seem to work. Classic folks could still choose their 5:30 or whatever time as they do for classic. It would prevent much confusion all around. RCI should take their cue from NCL....especially some of the older ships. Dine when YOU want, not when the cruise line says you should. You can even make dining reservations in advance on line. They were the Innovator of MTD and everyone else started following. People want flexibility of their choosing. I hope Anthem sticks with Dynamic Dining, making ressies in advance as to which restaurant the passengers want to dine in. This is just my opinion. I'm sure I'm not alone. How this plays out might determine whether or not we stick to our 12 night Western Oct. 29, 2016!! Let's hope we won't have to change. Safe travels all. PS I appreciate feedback and opinions, just as long as it's kept civil. Thanks. :-) We had anytime dining on The NLC last year and it was bad. We waited most nights 40 minutes in a crowded area for our table most nights. The night we made a reservation, they told us to wait on the side and forgot about us for about 40 minutes until we reminded them we were waiting. Would much rather sit down at a designated time and have a seat for our family. Link to comment Share on other sites More sharing options...
beachbuddy Posted April 7, 2016 #524 Share Posted April 7, 2016 We had anytime dining on The NLC last year and it was bad. We waited most nights 40 minutes in a crowded area for our table most nights. The night we made a reservation, they told us to wait on the side and forgot about us for about 40 minutes until we reminded them we were waiting. Would much rather sit down at a designated time and have a seat for our family. DD worked great for us on Quantum. We never had to wait. Very disappointed that it's going away. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
cot427 Posted April 7, 2016 #525 Share Posted April 7, 2016 6 weeks from now? That sure sounds like my May 14th sailing or the following sailing. I really hope it's the following. Wouldn't want to be on the first sailing for the change...I can only imagine the chaos and confusion. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now