lulugracie Posted June 14, 2016 #1 Share Posted June 14, 2016 Does anyone know if the messenger calling feature works with the social media package? We are traveling on the Triumph on Thursday. Link to comment Share on other sites More sharing options...
babs125 Posted June 14, 2016 #2 Share Posted June 14, 2016 It worked in February but when I tried it two weeks ago, it didn't. I was on a nine day cruise and I tried every day. They must have found a way to block it somehow because it worked off the ship. Link to comment Share on other sites More sharing options...
dawnjam1 Posted June 14, 2016 #3 Share Posted June 14, 2016 It worked for us this past week on the Breeze! I almost think we were TOO connected! LOL! What is that saying about getting what you ask for......????? Link to comment Share on other sites More sharing options...
aqua blue me Posted June 14, 2016 #4 Share Posted June 14, 2016 On the dream it worked just not well all the time like deck 2 Link to comment Share on other sites More sharing options...
daybreakhuntin Posted June 14, 2016 #5 Share Posted June 14, 2016 It worked for us this past week on the Breeze! I almost think we were TOO connected! LOL! What is that saying about getting what you ask for......????? Can you walk me thru this process to use this feature.. Need to be able to check in kids when we are gone next week.. Sailing on breeze Link to comment Share on other sites More sharing options...
JennN Posted June 14, 2016 #6 Share Posted June 14, 2016 Can you walk me thru this process to use this feature.. Need to be able to check in kids when we are gone next week.. Sailing on breeze Worked on the Splendor last month for us -it's how my nephew stayed connected to his girlfriend the entire cruise. Nothing to walk through really - connect to the ship's wifi when you go out to sea. Buy the social media package, open facebook, then depending on your phone, slide left to open chat, click on the person and as long as they are online, you can facebook chat. You can also send messages through the Facebook messenger feature. Link to comment Share on other sites More sharing options...
wingnt68 Posted June 14, 2016 #7 Share Posted June 14, 2016 Worked on the Splendor last month for us -it's how my nephew stayed connected to his girlfriend the entire cruise. Nothing to walk through really - connect to the ship's wifi when you go out to sea. Buy the social media package, open facebook, then depending on your phone, slide left to open chat, click on the person and as long as they are online, you can facebook chat. You can also send messages through the Facebook messenger feature. So you don't incur any charges on your phone providing you buy the media package from the ship? Does the media package work for multiple phones or 1 package per device? Link to comment Share on other sites More sharing options...
sarahbeth476 Posted June 14, 2016 #8 Share Posted June 14, 2016 Getting the social media package once on the ship is really easy. My tip, try the calling feature now while you are at home, so you and your kids know how to do it. Then, once on the ship, its a piece of cake. First time you open your internet on the ship, the menu will be there for you to purchase the various level social media plans. I used it last fall on the Elation. The texting feature works a little better than the phone calling feature. There's a slight delay and a bit of a tin sound to the quality. But its good if your kids just want to hear your voice. It works better on different parts of the ship and some phones seem to work better than others. My friend and I stayed in the same cabin and her phone worked better than mine when we called our husbands and kids. Link to comment Share on other sites More sharing options...
sarahbeth476 Posted June 14, 2016 #9 Share Posted June 14, 2016 The process of getting the service on the ship will remind you to put your phone in airplane mode. So, no other charges other than the plan you purchase, which goes to your sail and sign card. Link to comment Share on other sites More sharing options...
Cruzin2paradise09 Posted June 14, 2016 #10 Share Posted June 14, 2016 Used it in December...actually my daughter called on the video feature and we took her and my grandson on a tour of the ship! LOL my grandson wanted to go on the slide. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
jac-3 Posted June 14, 2016 #11 Share Posted June 14, 2016 So you don't incur any charges on your phone providing you buy the media package from the ship? Does the media package work for multiple phones or 1 package per device? 1 device at a time, but you can disconnect to use another one, just not simultaneously. Link to comment Share on other sites More sharing options...
daybreakhuntin Posted June 14, 2016 #12 Share Posted June 14, 2016 and the social media package is $5... and that is per day? and can i buy it one day at a time and not for each day of the cruise Link to comment Share on other sites More sharing options...
Cruzin2paradise09 Posted June 14, 2016 #13 Share Posted June 14, 2016 and the social media package is $5... and that is per day? and can i buy it one day at a time and not for each day of the cruise If I remember correctly it is $5 for the duration of the cruise. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
tootsie7 Posted June 15, 2016 #14 Share Posted June 15, 2016 I am not very technology inclined, but do I also turn my cellular data off when I put it on Airplane mode? Link to comment Share on other sites More sharing options...
Rare shof515 Posted June 15, 2016 #15 Share Posted June 15, 2016 I am not very technology inclined, but do I also turn my cellular data off when I put it on Airplane mode? yes, it best to do that too Link to comment Share on other sites More sharing options...
cruisecraze96 Posted June 15, 2016 #16 Share Posted June 15, 2016 If I remember correctly it is $5 for the duration of the cruise. Sent from my iPhone using Forums mobile app Your thinking of the Hub App and chat feature. The social is $5 a day or $25 length of cruise. Link to comment Share on other sites More sharing options...
kait17 Posted June 15, 2016 #17 Share Posted June 15, 2016 (edited) The Social Media app is $5 per day. It can be purchased one day at a time or as a package for everyday of the cruise. We paid $40 or $45 for an 11 day cruise so there is a little price break during the longer cruises. This works with Facebook, Twitter, Instagram,, and maybe another app or two. The facebook messenger and calling both worked on our Elation cruise in April. The wifi can be a bit spotty, so there's not always a great connection with the calls. There is also the Carnival hub app. You download the app and then pay $5 to use it during your cruise. It is good for connecting with others ON THE SHIP, as well as getting the fun times, ship information and maps, your sign and sail info, and activities. It's only available on some of the ships and only good for the duration of the cruise. Each time you cruise you have to pay $5 to use it. It does not allow you to use other apps so it is not for keeping in touch with people at home. Edited June 15, 2016 by kait17 Link to comment Share on other sites More sharing options...
Ascott318 Posted June 16, 2016 #18 Share Posted June 16, 2016 It worked for me... Also video called hubby through Facebook messenger. There is about a 5 sec delay which can be annoying but worth it to keep in touch. Link to comment Share on other sites More sharing options...
barbevrn Posted June 19, 2016 #19 Share Posted June 19, 2016 It worked really well early in the morning before the masses got up. Outside on the cove worked best. Tried it in the late evening in the room.......notsomuch Link to comment Share on other sites More sharing options...
kids1stcruise Posted June 29, 2016 #20 Share Posted June 29, 2016 Ok, so.... I have Verizon. I am confused what do I have to do? I'm sorry Link to comment Share on other sites More sharing options...
Jkodko Posted June 29, 2016 #21 Share Posted June 29, 2016 Ok, so.... I have Verizon. I am confused what do I have to do?I'm sorry You connect through ships wifi. There are directions on one of the flyers that will be in your cabin when you arrive. If I remember right you turn airplane mode on and wifi on and open the browser to put your info in, $5 a day or I paid $35 for an 8 day on the pride. This however was before the hub app was available so I don't know if its different with that. Link to comment Share on other sites More sharing options...
abgupton Posted June 29, 2016 #22 Share Posted June 29, 2016 If you pay the $5 a day social media package do you have to pay the additional $5 for the HUB? Link to comment Share on other sites More sharing options...
Jkodko Posted June 29, 2016 #23 Share Posted June 29, 2016 If you pay the $5 a day social media package do you have to pay the additional $5 for the HUB? https://help.carnival.com/app/answers/detail/a_id/1152 Link to comment Share on other sites More sharing options...
moongal Posted June 29, 2016 #24 Share Posted June 29, 2016 I am sailing with 2 teenagers so 3 of us in one cabin. Can we all 3 use the Facebook messenger app to communicate via text while onboard? Do I purchase 3 social media packages? Can I even purchase 3 ? I'm confused because it says 1 device only, so not sure if it is one device per cabin, or 1 device per social media plan. The Hub app is not available yet for our ship [emoji27] (Liberty) Link to comment Share on other sites More sharing options...
Jkodko Posted June 29, 2016 #25 Share Posted June 29, 2016 I am sailing with 2 teenagers so 3 of us in one cabin. Can we all 3 use the Facebook messenger app to communicate via text while onboard? Do I purchase 3 social media packages? Can I even purchase 3 ? I'm confused because it says 1 device only, so not sure if it is one device per cabin, or 1 device per social media plan. The Hub app is not available yet for our ship [emoji27] (Liberty) It is per device, so if you want 3 phones connected each one has to be signed in on a social media package. Sent from my XT1585 using Tapatalk Link to comment Share on other sites More sharing options...
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