freestyling Posted July 13, 2016 #1 Share Posted July 13, 2016 Just received word that the 26 day Amsterdam to Rome is now 30 days (1st leg of my B2B ) and the cruises in Med have been cancelled. The Koningsdam will be redeployed to Ft Lauderdale instead. Disappointing indeed. No other HAL ships will be deploying from Rome and continuing to Med until 8 days after we arrive. Link to comment Share on other sites More sharing options...
Fouremco Posted July 13, 2016 #2 Share Posted July 13, 2016 (edited) Received word from whom? This sounds rather unlikely, but I guess anything is possible. Edited to add that the HAL website is still offering the 26 day cruise, and the Med cruises. Edited July 13, 2016 by Fouremco Link to comment Share on other sites More sharing options...
CasaM Posted July 13, 2016 #3 Share Posted July 13, 2016 Which cruises are cancelled? We were just getting ready to book the Koningsdam in Oct. Link to comment Share on other sites More sharing options...
mame42 Posted July 13, 2016 #4 Share Posted July 13, 2016 Yikes! All segments of my fall 2017 Koningsdam B2B2B have been removed from the web site. However, I have received no official word, and my bookings still show up on my account. Link to comment Share on other sites More sharing options...
freestyling Posted July 13, 2016 Author #5 Share Posted July 13, 2016 (edited) Received word from whom? This sounds rather unlikely, but I guess anything is possible. Edited to add that the HAL website is still offering the 26 day cruise, and the Med cruises. My PCC contacted me and I received 3 emails from HAL. They extended the 26 day 10/3 cruise from Amsterdam to Rome to 30 days. No additional charges (except port charges) if already booked. For the canceled cruises they will provide refund OR OBC if you book another European cruise in 2016 or 2017. They "may" offer the OBC for the moved up Transatlantic Koningsdam depature but waiting to hear back on that. Unfortunatly there are no other Europen HAL cruises out of Rome until 7 days after we arrive which is now Oct.4th. :( Edited July 13, 2016 by freestyling Link to comment Share on other sites More sharing options...
freestyling Posted July 13, 2016 Author #6 Share Posted July 13, 2016 Yikes! All segments of my fall 2017 Koningsdam B2B2B have been removed from the web site. However, I have received no official word, and my bookings still show up on my account. Mine still show up as well but are named differently and when you try to go into them it sends you to a "search cruise" page. PCC said things should be updated in the next 24-48 hrs Link to comment Share on other sites More sharing options...
Fouremco Posted July 13, 2016 #7 Share Posted July 13, 2016 My PCC contacted me and I received 3 emails from HAL. They extended the 26 day 10/3 cruise from Amsterdam to Rome to 30 days. No additional charges (except port charges) if already booked. For the canceled cruises they will provide refund OR OBC if you book another European cruise in 2016 or 2017. They "may" offer the OBC for the moved up Transatlantic Koningsdam depature but waiting to hear back on that. Unfortunatly there are no other Europen HAL cruises out of Rome until 7 days after we arrive which is now Oct.4th. :( For those who hadn't planned on a b2b and were flying home from Rome right after the cruise, what are HAL's plans? Also, was any reason given for the changes? Link to comment Share on other sites More sharing options...
freestyling Posted July 13, 2016 Author #8 Share Posted July 13, 2016 (edited) It's to far out to make plane reservations, so this is not an issue. If you used HAL's flight ease then they would adjust accordingly I imagine. The reason given was it's redeploying early to Ft. Lauderdale. I asked if a charter was planned once it arrived in Ft Lauderdale and was told that "don't know". Edited July 13, 2016 by freestyling Link to comment Share on other sites More sharing options...
Fouremco Posted July 13, 2016 #9 Share Posted July 13, 2016 It's to far out to make plane reservations, so this is not an issue. If you used HAL's flight ease then they would adjust accordingly I imagine. The reason given was it's redeploying early to Ft. Lauderdale. I asked if a charter was planned once it arrived in Ft Lauderdale and was told that "don't know". :o Just realized that you must be talking about 2017, though you never mentioned it in your OP. I have signatures blocked and hadn't seen your future cruises. Link to comment Share on other sites More sharing options...
freestyling Posted July 13, 2016 Author #10 Share Posted July 13, 2016 No worries. I should have mentioned it was for 2017. It's a very frustrating situation but still blessed to be able to be frustrated about cruising :). Link to comment Share on other sites More sharing options...
RuthC Posted July 13, 2016 #11 Share Posted July 13, 2016 I should have mentioned it was for 2017. Ah, yup. I'm on the 2016 trans-At, and got pretty panicky there for a bit. Whew, what a relief to find you meant next year. Link to comment Share on other sites More sharing options...
sppunk Posted July 13, 2016 #12 Share Posted July 13, 2016 Have a feeling this preludes ship departures prior to the new one coming onboard. Link to comment Share on other sites More sharing options...
freestyling Posted July 13, 2016 Author #13 Share Posted July 13, 2016 Ah, yup. I'm on the 2016 trans-At, and got pretty panicky there for a bit. Whew, what a relief to find you meant next year. I'm so sorry Ruth. Have a great cruise Link to comment Share on other sites More sharing options...
HUNKY Posted July 13, 2016 #14 Share Posted July 13, 2016 So the OP just tried to kill me...I just got my credit card statement for our business/first class seats to Rome and back. So very glad it is for the 2017 cruises! Hopefully no one needs to work out changes to their airfare if they used miles. Link to comment Share on other sites More sharing options...
bennybear Posted July 13, 2016 #15 Share Posted July 13, 2016 (edited) HAL redeployed our cruise next March and we do have flights on points. It is extremely upsetting when they make huge changes when flights are booked! Edited July 13, 2016 by bennybear Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted July 13, 2016 #16 Share Posted July 13, 2016 I guess they will post some more cruises on her. Link to comment Share on other sites More sharing options...
BarnhamDave Posted July 13, 2016 #17 Share Posted July 13, 2016 Our cruise 2017 sept cruise was 12 days now 16 days at no extra cost apart from port tax .GReat result. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted July 13, 2016 #18 Share Posted July 13, 2016 Sorry to read that your 2017 cruises were changed. But at least you have time to make new plans. Link to comment Share on other sites More sharing options...
take us away Posted July 13, 2016 #19 Share Posted July 13, 2016 Interested in the 'why' - anyone know?? Link to comment Share on other sites More sharing options...
mkl55 Posted July 13, 2016 #20 Share Posted July 13, 2016 Well now. This is an interesting turn of events. OP, I am so sorry that your plans are so disrupted. I'm sure you are quite frustrated and disappointed. We are booked on the 26 day segment and have not received any information regarding this change. Our reservation has been renamed simply Europe Cruise on our reservation on the HAL site but the itinerary hasn't changed. We booked through a TA so would I expect the information to be filtered through her and not directly from HAL? We were planning to debark and fly home post cruise. If the transatlantic is scheduled directly after, this might be a nicer option than flying, depending on cost. We are anxiously awaiting some news and will update as soon as we are notified. Link to comment Share on other sites More sharing options...
mame42 Posted July 13, 2016 #21 Share Posted July 13, 2016 Anyone have the rescheduled dates? Link to comment Share on other sites More sharing options...
lahlah57 Posted July 13, 2016 #22 Share Posted July 13, 2016 Ah, yup. I'm on the 2016 trans-At, and got pretty panicky there for a bit. Whew, what a relief to find you meant next year. AMEN!!! :eek: Now let me look where my heart rolled off to. Link to comment Share on other sites More sharing options...
sail7seas Posted July 13, 2016 #23 Share Posted July 13, 2016 (edited) Sorry for your disappointment. This is not good when their newewst ship has SUCH disappoinments inaugral year What are they thinking? Tis is not good when tying to getcuisers to consider booking g the K 'dam. Edited July 13, 2016 by sail7seas Link to comment Share on other sites More sharing options...
frankc98376 Posted July 13, 2016 #24 Share Posted July 13, 2016 Interested in the 'why' - anyone know?? My guess would be to keep an eye on schedules for other ships (S class) in 2017 and see if their schedules suddenly stop. Link to comment Share on other sites More sharing options...
Rare Roz Posted July 13, 2016 #25 Share Posted July 13, 2016 Do you think it may have to do with North Americans not wanting to fly to Europe and visit because of perceived terrorist threats? Maybe HAL thinks they can fill the ship quicker by keeping it closer to where their customer base is. Roz Link to comment Share on other sites More sharing options...
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