Rare little britain Posted August 2, 2016 #1 Share Posted August 2, 2016 (edited) Both DH and I each have FCCs from our Harmony cruises. My TA has applied his, but when I tried to apply mine ( which is for a higher value) to the same booking, she has been told only one FCC can be applied to a booking? Their exact phrase was "certificates are not stackable" Is this right? Thanks Sent from my iPhone 6s using Tapatalk Edited August 2, 2016 by little britain Link to comment Share on other sites More sharing options...
Merion_Mom Posted August 2, 2016 #2 Share Posted August 2, 2016 Both DH and I each have FCCs from our Harmony cruises. My TA has applied his, but when I tried to apply mine ( which is for a higher value) to the same booking, she has been told only one FCC can be applied to a booking? Their exact phrase was "certificates are not stackable" Is this right? Thanks Sent from my iPhone 6s using Tapatalk Sounds like total and complete nonsense to me. I assume that the two of you were roommates on the Harmony cruise. You together received compensation for that cruise. You now want to cruise together on this next cruise. It would be absurd for RC to consider this somehow "combining" or "stacking". Link to comment Share on other sites More sharing options...
Ashland Posted August 2, 2016 #3 Share Posted August 2, 2016 Sounds like total and complete nonsense to me. I assume that the two of you were roommates on the Harmony cruise. You together received compensation for that cruise. You now want to cruise together on this next cruise. It would be absurd for RC to consider this somehow "combining" or "stacking". A bit confused by your answer...isn't a FCC (Future Cruise Certificate) like a NCC (Next Cruise Certificate) or are they completely different. :confused: Link to comment Share on other sites More sharing options...
Merion_Mom Posted August 2, 2016 #4 Share Posted August 2, 2016 A bit confused by your answer...isn't a FCC (Future Cruise Certificate) like a NCC (Next Cruise Certificate) or are they completely different. :confused: COMPLETELY different. NCC - Next Cruise Certificate : You buy it and use it once you decide which cruise you wish to book. (also known as VIRTUALLY USELESS these days) FCC - Future Cruise Certificate : There was a problem on your cruise. Royal Caribbean apologizes and begs you to show forgiveness by giving you a FCC for a certain percentage of your current cruise. When you see horrible things like the Anthem going through that storm in February, and read that everyone is getting their entire cruise fare back, plus a 50% FCC, that means that each cruiser gets a certificate for 50% of the cruise FARE that was paid on the current cruise. You can then use that to pay for any cruise of your choice, within certain time parameters. Link to comment Share on other sites More sharing options...
Vicky821 Posted August 2, 2016 #5 Share Posted August 2, 2016 We were able to put both of our fcc from Harmony on the same cruise, our TA sorted it out for us. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
molly361 Posted August 2, 2016 #6 Share Posted August 2, 2016 I've used these twice and both times DH and I could use them together on the same booking that we were both on. Link to comment Share on other sites More sharing options...
Rare little britain Posted August 2, 2016 Author #7 Share Posted August 2, 2016 Thanks: im getting my TA to check again.... I thought it sounded wrong! [emoji15] Sent from my iPhone 6s using Tapatalk Link to comment Share on other sites More sharing options...
Merion_Mom Posted August 2, 2016 #8 Share Posted August 2, 2016 Thanks: im getting my TA to check again.... I thought it sounded wrong! [emoji15] Sent from my iPhone 6s using Tapatalk We have your back! Go get 'em! ;) Link to comment Share on other sites More sharing options...
molly361 Posted August 2, 2016 #9 Share Posted August 2, 2016 We have your back! Go get 'em! ;) YEAH!!!!! Good luck!!!!:) Link to comment Share on other sites More sharing options...
Rare DragonOfTheSeas Posted August 2, 2016 #10 Share Posted August 2, 2016 DH and I each used a FCC on a cruise. Link to comment Share on other sites More sharing options...
RFerrington Posted August 2, 2016 #11 Share Posted August 2, 2016 Not sure if the FCC for casinos are the same as for other compensation FCC's but we were definitely permitted to apply both of our casino FCC's to the same future cruise that had already been booked. Link to comment Share on other sites More sharing options...
Rare kernow Posted August 2, 2016 #12 Share Posted August 2, 2016 Both DH and I have one applied to our cruise in October booked with a UK TA. We applied it after the making the initial booking which had a discount from the TA and they told us we may not get the full amount as it would cut their commission, in the end though the invoice did show the full amount and we've just paid the balance. Is it a UK TA, maybe they are reluctant because they think they may lose out. Julie Link to comment Share on other sites More sharing options...
Ashland Posted August 2, 2016 #13 Share Posted August 2, 2016 A bit confused by your answer...isn't a FCC (Future Cruise Certificate) like a NCC (Next Cruise Certificate) or are they completely different. :confused: Thanks for the clarification......Also under what circumstance were they giving out FCC's for onboard HOTS ? Link to comment Share on other sites More sharing options...
mike x ftc Posted August 2, 2016 #14 Share Posted August 2, 2016 Thanks for the clarification......Also under what circumstance were they giving out FCC's for onboard HOTS ? We got a 30% FCC as compensation as the toilet in our suite kept over filling and flooding the bathroom. We reported it to guest relations when it first did it, they said it was fixed and all sorted, day 2 it happened again, again we reported it, they said it was fixed. Day 3 same thing.. anyway, we were offered it (we didn't ask for any sort of compensation) as a good will gesture hoping for our forgiveness!! It worked :) Link to comment Share on other sites More sharing options...
billsgal Posted August 2, 2016 #15 Share Posted August 2, 2016 You definitely can apply both Fcc's to the same reservation, I have done it for an upcoming cruise. I assume one fcc is in your name and the other is in DH's name Link to comment Share on other sites More sharing options...
reallyitsmema Posted August 2, 2016 #16 Share Posted August 2, 2016 We were also able to apply the FCC my DH and I each received to an upcoming reservation. One was in my name and the other was in his name. Link to comment Share on other sites More sharing options...
Ashland Posted August 2, 2016 #17 Share Posted August 2, 2016 We got a 30% FCC as compensation as the toilet in our suite kept over filling and flooding the bathroom. We reported it to guest relations when it first did it, they said it was fixed and all sorted, day 2 it happened again, again we reported it, they said it was fixed. Day 3 same thing.. anyway, we were offered it (we didn't ask for any sort of compensation) as a good will gesture hoping for our forgiveness!! It worked :) Very nice gesture :)....I guess we've been lucky (to date) and haven't had any but a few small problems that were handled quickly and not repeated. Enjoy that FCC :) Link to comment Share on other sites More sharing options...
Rare little britain Posted August 3, 2016 Author #18 Share Posted August 3, 2016 Thanks for the clarification......Also under what circumstance were they giving out FCC's for onboard HOTS ? Because the ship wasn't finished! 50% back on my 1st cruise and 25% back on my second! My TA is in the USA. She has requested that it is applied again.... Sent from my iPhone 6s using Tapatalk Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 3, 2016 #19 Share Posted August 3, 2016 (edited) Because the ship wasn't finished! 50% back on my 1st cruise and 25% back on my second! My TA is in the USA. She has requested that it is applied again.... Sent from my iPhone 6s using Tapatalk Are you by chance trying to use both FCC's for 1 cruise. Agree with everyone else that both individuals should be able to use the 50% FCC on the same cruise but if you are trying to get both individuals to use the 50% and 25% FCC's on the same cruise I can see why they said that they were not stackable. AFAIK you can only use 1 FCC per person per cruise. Edited August 3, 2016 by Ourusualbeach Link to comment Share on other sites More sharing options...
Merion_Mom Posted August 3, 2016 #20 Share Posted August 3, 2016 Both DH and I each have FCCs from our Harmony cruises. My TA has applied his, but when I tried to apply mine ( which is for a higher value) to the same booking, she has been told only one FCC can be applied to a booking? Their exact phrase was "certificates are not stackable" Is this right? Thanks Sent from my iPhone 6s using Tapatalk Are you by chance trying to use both FCC's for 1 cruise. Agree with everyone else that both individuals should be able to use the 50% FCC on the same cruise but if you are trying to get both individuals to use the 50% and 25% FCC's on the same cruise I can see why they said that they were not stackable. AFAIK you can only use 1 FCC per person per cruise. I would like to know these specifics, too, but I don't agree that you can't use two FCCs from two cruises on one future cruise. It doesn't say that on the certificate. Link to comment Share on other sites More sharing options...
Rare little britain Posted August 5, 2016 Author #21 Share Posted August 5, 2016 We only have one FCC each; albeit different values; still waiting for an answer as to why they won't apply them. Sent from my iPhone 6s using Tapatalk Link to comment Share on other sites More sharing options...
Rare little britain Posted August 9, 2016 Author #22 Share Posted August 9, 2016 Update; the FCC has been applied but not the correct value!! The FCC was worth around $312 and they have only deducted $180!!!! It really should not be this difficult [emoji53] Sent from my iPhone 6s using Tapatalk Link to comment Share on other sites More sharing options...
heatherb1958 Posted August 9, 2016 #23 Share Posted August 9, 2016 (edited) Update; the FCC has been applied but not the correct value!! The FCC was worth around $312 and they have only deducted $180!!!!It really should not be this difficult [emoji53] Sent from my iPhone 6s using Tapatalk Hi L , we used a FCC recently on a paid up cruise booked via US TA. The original TA OBC with the booking was reduced. Did you have OBC ? Have they kept the OBC at full value? As an aside, we had another FCC from the Navigator TA as our cabin was flooded. There was ongoing pipework replacement in the corridors. When they turned the water back on we had water coming in both sides of the cabin from the ceiling! As we had a full calendar and the FCC only had a 12 month validity I e.mailed C&A asking if the Dollar FCC from the cruise which had been booked in the USA could be converted to Sterling and applied to one of our cruises booked in the UK. No problem. Edited August 9, 2016 by heatherb1958 Link to comment Share on other sites More sharing options...
Clarea Posted August 9, 2016 #24 Share Posted August 9, 2016 Update; the FCC has been applied but not the correct value!! The FCC was worth around $312 and they have only deducted $180!!!!It really should not be this difficult [emoji53] Wow, curious to know how they explain that.:confused: Link to comment Share on other sites More sharing options...
gagirl7143 Posted August 9, 2016 #25 Share Posted August 9, 2016 (edited) Just had 2 FCC applied to our Jewel Greek Isle October cruise with no problem. Full $985 was applied. Our TA does an awesome job with stuff like this. Edited August 9, 2016 by gagirl7143 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now