iriemon Posted September 1, 2016 #1 Share Posted September 1, 2016 I just got the strangest call from RC. I sailbon the Allure on Sunday so when I saw the caller ID come up I thought it was the upgrade fairy. Instead it was someone from guest services telling me to have a good cruise. If they are looking to cut expenses this would be the place. I am a diamond member but have never received a call like this has anyone else? Link to comment Share on other sites More sharing options...
Clarea Posted September 1, 2016 #2 Share Posted September 1, 2016 We usually get that call before every cruise. I agree, it's frustrating because you are hoping it's the upgrade call. Link to comment Share on other sites More sharing options...
reallyitsmema Posted September 1, 2016 #3 Share Posted September 1, 2016 I just got the strangest call from RC. I sailbon the Allure on Sunday so when I saw the caller ID come up I thought it was the upgrade fairy. Instead it was someone from guest services telling me to have a good cruise. If they are looking to cut expenses this would be the place. I am a diamond member but have never received a call like this has anyone else? We have gotten these calls in the past, but have not received one for our Saturday sailing of Anthem. I wish they would call and tell us if we are going to Bermuda or if we are going to Canada instead. I know it is still early to tell since Hermine can't make up her mind, but we are headed to NJ in the morning, trying to beat Labor Day traffic. Would be nice to know before we left home. Link to comment Share on other sites More sharing options...
iriemon Posted September 1, 2016 Author #4 Share Posted September 1, 2016 We usually get that call before every cruise. I agree, it's frustrating because you are hoping it's the upgrade call. I even asked and just got a laugh Link to comment Share on other sites More sharing options...
molly361 Posted September 1, 2016 #5 Share Posted September 1, 2016 We get them all the time and I always ask if they are calling about an upgrade. Well a couple of years ago when I asked that the person told me that we DID get upgraded. They were just calling to tell us to have a good cruise and then they noticed on our booking that we had been upgraded from an OV to a balcony:) Link to comment Share on other sites More sharing options...
rhuntington3 Posted September 1, 2016 #6 Share Posted September 1, 2016 We've never received those calls but we're just Gold Level. Link to comment Share on other sites More sharing options...
BND Posted September 1, 2016 #7 Share Posted September 1, 2016 We've gotten them once or twice. Link to comment Share on other sites More sharing options...
lakelorain Posted September 1, 2016 #8 Share Posted September 1, 2016 No calls here. D+. Link to comment Share on other sites More sharing options...
karena1 Posted September 1, 2016 #9 Share Posted September 1, 2016 I just got the strangest call from RC. I sailbon the Allure on Sunday so when I saw the caller ID come up I thought it was the upgrade fairy. Instead it was someone from guest services telling me to have a good cruise. If they are looking to cut expenses this would be the place. I am a diamond member but have never received a call like this has anyone else? We are D+ and we get those calls a lot. Only once was it to offer us an upgrade:p Link to comment Share on other sites More sharing options...
sharktums Posted September 1, 2016 #10 Share Posted September 1, 2016 Diamond Plus here. Never got that call, and only once ever got an upsell call. Link to comment Share on other sites More sharing options...
lady_cruiser Posted September 1, 2016 #11 Share Posted September 1, 2016 We've never received those calls but we're just Gold Level. We just got to Diamond Plus and never got a call either. But I prefer not to receive a call anyway. Just one of my many little quirks. Link to comment Share on other sites More sharing options...
irishgal432 Posted September 1, 2016 #12 Share Posted September 1, 2016 I think I may be on their do not call list as I never receive any calls for upgrades, upsells or wishing us a good cruise. Link to comment Share on other sites More sharing options...
lovelife Posted September 2, 2016 #13 Share Posted September 2, 2016 No calls here. D+ Link to comment Share on other sites More sharing options...
Richst48 Posted September 2, 2016 #14 Share Posted September 2, 2016 I've never gotten any of these calls. The only call I ever have gotten was one last week telling me she was my vacation planner. I probably will not use her much because I prefer to do the planning myself. Link to comment Share on other sites More sharing options...
Beachammo Posted September 2, 2016 #15 Share Posted September 2, 2016 Only gotten two calls......both were upsell calls about 2 weeks before the cruises. They were both 7 day cruises and Royal wanted us to move from our fantastic corner aft D1 to a JS. Royal wanted $425 the first time and $475 the second time. Of course we said "no". I wouldn't of moved even if it was free..... Link to comment Share on other sites More sharing options...
uksimonusa Posted September 2, 2016 #16 Share Posted September 2, 2016 Got those calls a few times,I think the guys name was Bill Weeks Link to comment Share on other sites More sharing options...
BEENSAILING Posted September 2, 2016 #17 Share Posted September 2, 2016 In all of our cruising with Royal - and we are D+ - we have never gotten a phone call wishing us a good cruise. Until I read this thread I never knew that was done. Link to comment Share on other sites More sharing options...
cruisenfever Posted September 2, 2016 #18 Share Posted September 2, 2016 No call for us either. Link to comment Share on other sites More sharing options...
GiandJoe Posted September 2, 2016 #19 Share Posted September 2, 2016 We have received a few calls like this. When we arrived at port, we found we were upgraded from a Balcony to a Junior Sweet. Link to comment Share on other sites More sharing options...
finz2u Posted September 2, 2016 #20 Share Posted September 2, 2016 We have gotten these calls in the past, but have not received one for our Saturday sailing of Anthem. I wish they would call and tell us if we are going to Bermuda or if we are going to Canada instead. I know it is still early to tell since Hermine can't make up her mind, but we are headed to NJ in the morning, trying to beat Labor Day traffic. Would be nice to know before we left home. From the projected path this morning, I think RCL would want to stay away from Canada. Have a great cruise. We are sailing Anthem on 9/17 and I am watching the Cape Verde weather. For some reason, hurricane season was the last thing on my mind when we booked this cruise. Link to comment Share on other sites More sharing options...
TeeRick Posted September 2, 2016 #21 Share Posted September 2, 2016 Yes we received these calls a couple of times. I think it is a nice gesture. Link to comment Share on other sites More sharing options...
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