Future Cruise Deposit Benefits

[Jawmaster]

On our last Seabourn cruise April 2016 Barcelona – Istanbul Seabourn Odyssey my wife and I placed a future cruise deposit of 350 euro each. This deposit provides us a 5% savings off the ‘cruise fare” on our “next” Seabourn cruise.

Recently (October 2016) we booked our “next” cruise: Mediterranean

06 may 2017 Piraeus – Barcelona on the Seabourn Encore

V6 veranda suite 7000€ pp. This means a saving of 350€ pp

And 10 days later we also booked another “next” Seabourn cruise together with our children: 4 persons in total) for an Alaska cruise

07 July 2017 Seward – Vancouver on the Seabourn Sojourn

Penthouse suite: 18000€ pp. The 5% would mean a saving of 900€ pp (only applicable for my wife and myself)

We are still some 140 days before embarkation in May 2017, and 200 days before embarkation in July 2017.

For obvious reasons we would like to have our 5% savings on our Alaska cruise.

But Seabourn says that the 5% savings will be for the Mediterranean cruise and not for the Alaska cruise.:confused:

The reason for this is not clear. Both are “next” cruises, to me.

The ‘terms and conditions’ on these issues are unclear.

A following question to Seabourn: If we would place a new cruise deposit of 350 euro on our ‘next’ Mediterranean cruise, May 2016, could we benefit from a 5% saving on our Alaska cruise in July 2017?

Answer of Seabourn: No, because the embarkation is on 07 July. If you make the cruise deposit on the Seabourn Encore onboard on 06 May, the embarkation on 07 July is only 61 day later. And full payments will be received by Seabourn no later than 90 days before sailing.:mad:

Do you think this is fair from Seabourn?

Has anyone experienced the same issues?

Thank you for your reply and best regards.

Seabourn Club Level: Gold Member

[cruising kirby]

The Seabourn website does say that future cruise deposits are "applied sequentially" to future cruises, so I take that to mean if you only have one deposit and two future cruises, the deposit is applied to the first cruise.

 

I guess you could always cancel the first cruise and have the future cruise deposit applied to your later one, but it could be risky if you can't then re-book the first cruise again for the same price/obtain the same cabin etc.

 

I always buy a couple of future cruise deposits each cruise so I have a couple of spares to apply when I see a cruise I want to book.

[Mr Luxury]

Yes perfectly fair from Seabourn.

Smart sailors leave more than one cruise deposit whilst on board.

Enjoy your next cruise and the next one after that.

 

 

 

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Edited December 16, 2016 by Mr Luxury

[florisdekort]

next

nɛkst/

adjective

 

1. coming immediately after the present one in order, rank, or space.

 

 

 

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[Jawmaster]

Thank you for your response

But, the following can be found in the terms and conditions:

Onboard Booking Savings On Future Cruises: Guests can … or purchase a Future Cruise Deposit that entitles them to a savings of 5% on a future cruise booking….. The 5% Future Cruise Deposit is individual to the guest… and may only be applied to that guest’s cruise fare in any future booking. …..

I cannot find anything on the "sequential

[Mr Luxury]

Yes you can choose which cruise that you apply it too but you have to tell your TA in advance before they apply it to the very next cruise and perhaps not the one that you intended it to be used for.

 

 

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[cruising kirby]

This is taken from the Seabourn website.

 

This Future Cruise Deposit entitles you to a special Onboard Booking

Savings of 5% which you must apply to a specific, future cruise booking

within four years from the date of issue. The 5% Future Cruise Deposit is

individual to you and may only be used by you towards your future cruise

fare. It applies to your cruise fare only and not to any optional packages. It

is applied sequentially, is not transferable, may be used only by the first

and second guests in a suite (third or fourth guests in the suite are not

eligible to use) and will be applied to your reservation prior to final

payment. Only one 5% Future Cruise Deposit may be applied per guest per

booking. Single occupancy Future Cruise Deposits will receive 5% which is

applicable to one guest. This offer is available to new bookings (does not

apply to waitlist). The Future Cruise Deposit currency is non-changeable,

can only be applied to bookings made in the same currency. Failure to

apply the savings to a booking within the four year period will result in

forfeiture of the 5% savings. Monetary Deposits on Future Cruise Deposits

are fully refundable. Ship’s registry: Bahamas

[Mr Luxury]

It is applied sequentially unless you ask your Seabourn specialist TA to apply it to a specific cruise,even one after your next cruise.

I have done this a couple of times but a normal TA that does not do much business with Seabourn might not know the people to facilitate This At Seabourn

 

 

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