cruzn buckeye Posted January 9, 2017 #1 Share Posted January 9, 2017 (edited) I have booked with a PVP before, and never got an upsell call. I booked a casino rate cabin and got a call for a very nice upgrade... did not use a PVP. On another cruise was offered an upsell to a suite... no PVP... BUT didn't take that offer. And several years back, got a call from the person who booked my cruise, carnival rep. but not a pvp, right before sailing and upgraded us from a ov to a suite on the Sensation... for free... So.. my question is.. for anyone that has booked a casino rate, particularly Premier.. have you gotten an upsell call, either with or without a PVP? Also, for those not booked under casino rate.. when you got upsell calls, was it with or without a PVP? Trying to decide to book my next cruise on my own, as I do most of the time, or use a PVP that has been calling and emailing me over and over... Edited January 9, 2017 by cruzn buckeye Link to comment Share on other sites More sharing options...
Micahs Grandad Posted January 9, 2017 #2 Share Posted January 9, 2017 I have booked with a PVP before, and never got an upsell call. I booked a casino rate cabin and got a call for a very nice upgrade... did not use a PVP. On another cruise was offered an upsell to a suite... no PVP... BUT didn't take that offer. And several years back, got a call from the person who booked my cruise, carnival rep. but not a pvp, right before sailing and upgraded us from a ov to a suite on the Sensation... for free...So.. my question is.. for anyone that has booked a casino rate, particularly Premier.. have you gotten an upsell call, either with or without a PVP? Also, for those not booked under casino rate.. when you got upsell calls, was it with or without a PVP? Trying to decide to book my next cruise on my own, as I do most of the time, or use a PVP that has been calling and emailing me over and over... Upsells for us only when booked with pvp. Link to comment Share on other sites More sharing options...
Domergirl Posted January 9, 2017 #3 Share Posted January 9, 2017 We've gotten upsells when we've been on casino rate. We always use a PVP. If memory serves...it's usually not the PVP who calls us with the upsell. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
doneinne Posted January 9, 2017 #4 Share Posted January 9, 2017 We've gotten upsells when we've been on casino rate. We always use a PVP. If memory serves...it's usually not the PVP who calls us with the upsell. Sent from my iPhone using Forums mobile app Same here, we called back once when we saw carnival called on caller ID. I told the rep it might have been an up sell call since we had a cruise coming up. The rep said they would transfer us to the up sell department or person, I don't remember which they said. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
firemanbobswife Posted January 9, 2017 #5 Share Posted January 9, 2017 (edited) I book exclusively with a PVP. One upsell casino rate (PTC) for one of my Glory cruises. $70 to move from a 4A to a 6A. One upsell email for my upcoming Vista cruise when we had a 6A OV. Offer was to move to a Deluxe OV for $40, no casino rate. It's only when you use a TA that Carnival can't contact you for an upsell. They have to go through your TA, so they in turn call you and get back to Carnival. Do upsells happen if you have a TA? Yes. As often? No. They want to hurry up and get their cabins filled as quickly as possible so they can move on to the next sailing. It's much quicker to contact the guest directly. Edited January 9, 2017 by firemanbobswife Link to comment Share on other sites More sharing options...
Namelocg Posted January 9, 2017 #6 Share Posted January 9, 2017 I always use a PVP. For my Jan 28th premier I am sailing solo so I booked a 1A on deck 1. Got an upsell email in November. Went from the 1A to a 4H on deck 10 for $20. Link to comment Share on other sites More sharing options...
auntieshoes Posted January 9, 2017 #7 Share Posted January 9, 2017 What is a casino rate? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
firemanbobswife Posted January 9, 2017 #8 Share Posted January 9, 2017 What is a casino rate?Sent from my iPhone using Forums A discount offered simply by playing in the casino. Many rates also include cash. Depending on how much you play, the discounts and cash increase. Link to comment Share on other sites More sharing options...
auntieshoes Posted January 9, 2017 #9 Share Posted January 9, 2017 Ah - so only for return cruisers. Thanks. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Elaine5715 Posted January 9, 2017 #10 Share Posted January 9, 2017 Indicating to your PVP that upsells are of interest to you may expedite the process. If you are always asking for them to get you the cheapest rate, they aren't going to know you may be interested. Link to comment Share on other sites More sharing options...
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